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Pacific Palace Beach Tower Hotel

3.5 star property

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Photo gallery for Pacific Palace Beach Tower Hotel

Porch
Property video
On the beach, kayaking
Junior Suite, Ocean View | In-room safe, desk, laptop workspace, blackout drapes
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100
  • Place, Playa Sábalo
    ‪1 min walk‬
  • Place, The Mazatlan Malecón
    ‪6 min drive‬
  • Place, Cerritos Beach
    ‪7 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Ocean View

7.4 out of 10
Good
(14 reviews)
  • Ocean view
  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, City View

Junior Suite, City View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Mountain View

  • Mountain view
  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite (No View)

Junior Suite (No View) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (No View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Mazatlán

With a stay at Pacific Palace Beach Tower Hotel in Mazatlán (Zona Dorada), you'll be a 4-minute drive from The Mazatlan Malecón and 8 minutes from Mazatlán Aquarium. .This beach hotel is 3 mi (4.9 km) from Cerritos Beach and 3.4 mi (5.4 km) from Playa Norte.

What's nearby

  • Playa Sábalo - 1 min walk - 0.1 miles
  • The Mazatlan Malecón - 6 min drive - 2.4 miles
  • Cerritos Beach - 7 min drive - 1.2 miles
  • Mazatlán Aquarium - 13 min drive - 4.3 miles
  • Olas Altas Beach - 19 min drive - 7.2 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Fat Fish - ‬3 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Cenaduría Chayito - ‬1 min walk

About this property

Pacific Palace Beach Tower Hotel

Pacific Palace Beach Tower Hotel offers 147 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 147 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Pacific Palace Beach Tower Hotel has a restaurant on site.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Water activities

Kayaking

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 350 for adults and MXN 170 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Gym
  • Kayaking
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 170 for children
  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Mazatlan
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán

Pacific Palace Beach Tower Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 210 out of 568 reviews
Rating 8 - Good. 175 out of 568 reviews
Rating 6 - Okay. 92 out of 568 reviews
Rating 4 - Poor. 49 out of 568 reviews
Rating 2 - Terrible. 42 out of 568 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesús benjamín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
Nice staff and good amenities
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Clean, great staff but glad didn’t get all inclusive because the food was always the same except for a couple items were changed.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is older but spotless! The staff were welcoming. Our room was facing the ocean. The room was large and had a full size fridge. The beds were firm but very comfortable. We booked the room with breakfast which was very convenient. This is not a five star resort but we were extremely happy with the hotel. It was nice to see Mexican people enjoying the hotel and ocean!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to every time I go to Mazatlan....my favorite place!!!
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Daisy

Excellent

Everyone was so Nice and Friendly , felt safe very clean
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

César David

.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elizur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I'd definitely recommend it
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Frank John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Stayed 12 nights in Feb 2025
Verified

6/10 Okay

OMAR K

Liked: Cleanliness
Area is good
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Sarai

Liked: Cleanliness, staff & service, amenities
The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Melanie Diane Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a very nice city view
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Aldo

Liked: Cleanliness
It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Margret

Disliked: Property conditions & facilities
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Stayed 6 nights in Apr 2024
Verified

4/10 Poor

Margret

Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Stayed 3 nights in Apr 2024
Verified

4/10 Poor

Jose Luis Francisco Cervantes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.
Verified

6/10 Okay

PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Stayed 14 nights in Apr 2025
Verified

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Jose Luis Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Stayed 5 nights in Apr 2024
Verified

2/10 Terrible

Daisy

Disliked: Staff & service, property conditions & facilities
Multiple amenities were down when we arrived. The staff members we’re not helpful or friendly. The place was clean but the customer service the place offered was nothing that made it inviting to stay over again. Would not recommend if you’re looking for a vacation to spend solely at the hotel. Luckily, I have family in the city so I used the hotel to sleep only. Otherwise, you’re probably better off finding something with better customer service.
Stayed 2 nights in Jul 2022