With a stay at Holiday Inn Express & Suites Hotel Mazatlan by IHG in Mazatlán, you'll be a 1-minute drive from The Mazatlan Malecón and 6 minutes from Plaza Machado. .This hotel is 2.9 mi (4.7 km) from Olas Altas Beach and 0.3 mi (0.6 km) from Playa Norte.
What's nearby
The Mazatlan Malecón - 1 min walk - 0.1 miles
Playa Norte - 5 min walk - 0.3 miles
Mazatlán Aquarium - 9 min walk - 0.5 miles
Teodoro Mariscal Stadium - 12 min walk - 0.7 miles
La Gran Plaza Mall - 19 min walk - 1.0 mile
Getting around
General Rafael Buelna Intl. Airport (MZT) - 30 min drive
Restaurants
El Sinaloense de Mazatlán - 2 min walk
El Galeron Del Pata Salada - 8 min walk
Olas Altas Inn Hotel & Spa Mazatlan - 2 min walk
Caffenio - 5 min walk
Restaurant ME - 8 min walk
About this property
Holiday Inn Express & Suites Hotel Mazatlan by IHG
Guest accommodations at Holiday Inn Express & Suites Hotel Mazatlan by IHG offer air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free secured self parking on site
Food and drink
Free continental breakfast available daily 7:00 AM to 10:00 AM
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoking not allowed
Room amenities
More
Air conditioning
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Property is also known as
Holiday Inn Express Suites Hotel Mazatlan by IHG by IHG
Holiday Inn Express & Suites Hotel Mazatlan by IHG by IHG Hotel
Holiday Inn Express & Suites Hotel Mazatlan by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 189 out of 251 reviews
10 - Excellent
189
Rating 8 - Good. 31 out of 251 reviews
8 - Good
31
Rating 6 - Okay. 18 out of 251 reviews
6 - Okay
18
Rating 4 - Poor. 5 out of 251 reviews
4 - Poor
5
Rating 2 - Terrible. 8 out of 251 reviews
2 - Terrible
8
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Todd
Jan 25, 2026
Staff here go above and beyond. The rooms are very clean, the daily breakfast was consistently good. Their pool was just being completed while we were there, so we were allowed to use the pool on the condo level.
The staff tried to charge us for our service dog despite the website and Holiday Inn’s worldwide policy that they don’t charge for service dogs. It was very stressful. They finally acquiesced but still required us to leave a damages deposit (which we agreed to obviously). Other than that it’s a clean, modern hotel. The noise from the street is crazy. Allll night long. For that reason alone I wouldn’t recommend. Unless you’re into that party scene of course. We left too early in the morning to try the breakfast. Generally speaking the staff was very night. Unfortunate the manager on hand didn’t speak English and ended up calling the GM of the hotel.
I had a great time during my extended stay. The staff were fantastic whenever I needed something or even just to greet me and check if I needed anything. The hotel is right across from the Malecon which is awesome to walk or jog in the mornings and evenings . There's a nice Starbucks within a 4 min walk and other restaurants. The Free breakfast was great too. So refreshing to have breakfast facing the ocean.. they have a little kiosk downstairs where you can buy soft drinks and snacks..it was very convenient. The Free coffee and tea in the lobby area was a bonus. Overall, I had an excellent experience and they even called me a taxi to the airport. Felt super safe and comfortable. Looking forward to coming back...
I had a wonderful experience at this location. Everything was in order and the staff went beyond the norm to help me navigate through Mazatlan and its many activities. The rooms were immaculate and well maintained. The breakfasts included were delicious and there was a good verity of options.
It was a real pleasure to be at this Holiday Inn Express, personal when far and beyond when was needed.
Special thanks to Rodolfo, Eduardo, Alexa and Jazmin at the reception, also Ramon was always ready to help when needed.
Thank you to Mario, Ibrahim and Abelardo at the restaurant.
Little advice, in general you have to improve the breakfast menu and the coordination between Restaurant, swimming pool and the hotel to avoid misunderstanding.
In a good note I will be happy to come back with my wife in December and I hope she would have as good impression as me and that we would enjoy our Christmas time in Beautiful Mazatlán.
Again thank you everyone and we will see you soon .