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El Cid Castilla Beach Hotel

3.5 star property

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Photo gallery for El Cid Castilla Beach Hotel

On the beach, beach towels, fishing
Tennis court
On the beach, beach towels, fishing
Gym
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $217
$182 nightly
$217 total
Total with taxes and fees
Jun 3 - Jun 4

Explore the area

View in a map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪1 min drive‬
  • Place, Punta Camaron Beach
    ‪2 min drive‬
  • Place, Sea Shell City Museum
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, cribs/infant beds

Room Premium with Sea View

  • Sea view
  • 387 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Standard Pool View

View from room

Standard Pool View

7.2 out of 10
Good
(38 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Ocean View

View from room

Standard Ocean View

8.0 out of 10
Very good
(23 reviews)
  • Ocean view
  • 492 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Ocean View All Inclusive Elite Golf Package

View from room

Standard Ocean View All Inclusive Elite Golf Package

  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Ocean View All Inclusive Elite

View from room

Standard Ocean View All Inclusive Elite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Quadruple Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, cribs/infant beds

Quadruple Room Premium with Sea View

  • Sea view
  • 387 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard with Pool View

Premium bedding, in-room safe, iron/ironing board, cribs/infant beds

Room Standard with Pool View

  • 387 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, iron/ironing board, cribs/infant beds

Room Standard with Sea View

  • Sea view
  • 387 sq ft
  • Sleeps 4
  • Free WiFi

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The price is $106
Jun 3 - Jun 4
Total with taxes and fees
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About the neighborhood

Mazatlán

With a stay at El Cid Castilla Beach Hotel in Mazatlán (Zona Dorada), you'll be a 2-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium. .This beach resort is 3.9 mi (6.3 km) from Cerritos Beach and 4.9 mi (7.9 km) from Plaza Machado.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 1 min drive - 0.5 miles
  • Punta Camaron Beach - 2 min drive - 0.8 miles
  • Casino del Rey - 3 min drive - 1.2 miles
  • Sea Shell City Museum - 3 min drive - 1.0 mile
  • The Mazatlan Malecón - 4 min drive - 1.5 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Le Frolle - ‬3 min walk
  • ‪La Concha Restaurant - ‬4 min walk
  • ‪Rico's Café Zona Dorada - ‬3 min walk
  • ‪Los Arcos - ‬4 min walk
  • ‪Bar El LOBY - ‬1 min walk

About this property

El Cid Castilla Beach Hotel

El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Mazatlán resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
Stay in one of 500 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy international cuisine at LA ALHAMBRA RESTAURANT, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (MXN 70 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 200 per day
Cribs (infant beds) are available for MXN 200 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 307 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 200 per day
  • Rollaway bed fee: MXN 200 per day
  • Administrative fee: MXN 310 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 88 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ricardo

Stayed 2 nights in Feb 2026

2/10 Terrible

Brook

Traveled with partner
Disliked: Amenities, property conditions & facilities
The communication about the “All inclusive” needs to be explained. I have never been at an all exclusive and felt so second class because of the colour of my band! Staff was incredibly rude because of the colour of our bands.
Stayed 7 nights in Feb 2026

10/10 Excellent

Hector

Stayed 4 nights in Feb 2026

8/10 Good

Luiz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff here are so friendly and service was great. Fabian took time to talk to us in the mornings, he was welcoming and kind. Mario at the Italian restaurant was funny and kind, and provided great service as well. Everyone did a great job, and work so hard. The accommodations are clean and the building is also clean throughout. We had a small issue with our room that came up mid way through our trip, but we were moved right away and there were no other problems. Thanks for a great stay.
Stayed 9 nights in Jan 2026

10/10 Excellent

MARIA TERESA

Stayed 5 nights in Jan 2026

10/10 Excellent

Araceli

Stayed 4 nights in Jan 2026

8/10 Good

Jose A

Stayed 15 nights in Dec 2025

10/10 Excellent

Emily

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
The employees were amazingly friendly and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Cecilia Ramos

Stayed 4 nights in Dec 2025

10/10 Excellent

Pablo

Stayed 3 nights in Dec 2025

10/10 Excellent

Carmelita Pena, Burnaby

Stayed 5 nights in Dec 2025

6/10 Okay

Elvira

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.
Stayed 3 nights in Dec 2025

8/10 Good

Edwin Fernando De la, finksburg

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Deisy

Stayed 5 nights in Nov 2025

8/10 Good

Ramon

Stayed 3 nights in Nov 2025

6/10 Okay

Guadalupe

Stayed 5 nights in Nov 2025

2/10 Terrible

Michael

Stayed 5 nights in Nov 2025

8/10 Good

Patrick, Albuquerque

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was ok. I guess that I expected more from an all inclusive resort. But the bed was comfortable & the water pressure was great. I didn’t expect to have to pay for in room coffee or the bottles of water, not very “all inclusive”.
Stayed 4 nights in Nov 2025

2/10 Terrible

Maria Guadalupe Hernández

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
The room was terrible!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service
With the elite package, food was amazing and plentiful. Easy to book Al a carte restaurants. Had some issues with one of the housekeepers, but it was rectified with one phone call. The other housekeeper was amazing. Resort is a bit rundown but clean.
Stayed 14 nights in Nov 2025

2/10 Terrible

Jacqueline

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.
Stayed 2 nights in Nov 2025

6/10 Okay

Manuel Dominguez

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 9 nights in Oct 2025

10/10 Excellent

Adam Kimberly Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.
Stayed 7 nights in Nov 2025

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.
Stayed 4 nights in Oct 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful
Stayed 3 nights in Oct 2025