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El Cid Castilla Beach Hotel

Property class: 4.5

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Photo gallery for El Cid Castilla Beach Hotel

An aerial view of a swimming pool with blue water, surrounded by lounge chairs and umbrellas, with palm trees and a small waterfall feature.
Two people dining at an outdoor table with a view of the ocean and a beach.
A hotel with a large pool surrounded by palm trees and a clear sky.
A spacious lobby with hanging decorative lanterns, a reception desk, and potted plants.
A coastal cityscape with high-rise buildings, a beach, and a calm sea.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Air conditioning
  • Gym
  • Parking available
The current price is $246
$207 nightly
$246 total
Total with taxes and fees
Oct 28 - Oct 29

Explore the area

View in a map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Place, Playa Sábalo
    ‪8 min walk‬
  • Place, Punta Camaron Beach
    ‪14 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪4 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Pool View

A hotel room with two beds, a desk, a television, and a view of a pool and palm trees.

Standard Pool View

7.2 out of 10
Good
(40 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Ocean View

A hotel room with two beds, a desk, a TV, a balcony with a view of the sea, and a chair.

Standard Ocean View

8.0 out of 10
Very good
(26 reviews)
  • Ocean view
  • 492 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Ocean View All Inclusive Elite Golf Package

A golf course with a pond, palm trees, and a clubhouse in the background.

Standard Ocean View All Inclusive Elite Golf Package

  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Ocean View All Inclusive Elite

A hotel room with two beds, a desk with a television, a view of the sea, and a ceiling fan.

Standard Ocean View All Inclusive Elite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mazatlán

With a stay at El Cid Castilla Beach Hotel in Mazatlán (Zona Dorada), you'll be within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. .This beach resort is 5.2 mi (8.3 km) from Olas Altas Beach and 0.4 mi (0.7 km) from Playa Sábalo.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Sábalo - 8 min walk - 0.5 miles
  • Punta Camaron Beach - 14 min walk - 0.7 miles
  • Sea Shell City Museum - 15 min walk - 0.8 miles
  • The Mazatlan Malecón - 4 min drive - 1.5 miles
  • El Cid Country Club Golf Course - 4 min drive - 0.8 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Panamá - ‬6 min walk
  • ‪Los Arcos - ‬4 min walk
  • ‪Rico's Café Zona Dorada - ‬3 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪La Concha Restaurant - ‬4 min walk

About this property

El Cid Castilla Beach Hotel

El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts, a marina, and a health club. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 500 guestrooms featuring flat-screen televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and a health club. This Colonial resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers.
Enjoy international cuisine at La Pergola, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mazatlán? This resort has 9688 square feet (900 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
La Pergola - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
El Alcazar - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
La Pergola - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Self parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • El Alcazar
  • La Pergola
  • La Pergola

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • Arcade/game room
  • Art gallery
  • Bicycle tours
  • Billiards/pool table
  • Bingo
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Kayaking
  • Motor boating
  • Optional golf privileges
  • Outdoor padel court
  • Outdoor pool
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Shopping mall
  • Table tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (9,688 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Renovated entire property - January 2014
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per person (one-way)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 17 years old)
  • Self parking fee: USD 5 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 4-device limit

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. All the staff in every part of that hotel were very helpful and kind! Souvenir shops within the hotel are 10/10.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for 1 week with my husband and other family members. We loved our stay, the staff was very friendly and helpful. The food was delicious at the specialty restaurants; we tried the Argentinian and the Italian, our room was clean and we had fun at the adults only pool. All in all, our stay was very would highly recommend staying at El Cid Castilla Mazatlán. Thanks to all for making our stay a beautiful experience.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Overall nice stay!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room service was always helpful and did a great job in cleaning the room. Had a great view to the pool and ocean. Would definitely recommend El Cid and consider going back.
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff were rude the servers at the bar were rude
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great staff, hotel is starting to show its age. At least one of the swim up bars should be adult only!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes room view was great
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location great food
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location, clean rooms and friendly staff but needs major upkeep as well as room renovations .
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Excellent!!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The employees were amazingly friendly and helpful.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice place to stay, convenient location, nice facilities.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive was awesome
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Thank you for everything
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful, great variety of restaurants, very clean and close to the city attractions
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Yes
Stayed 11 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service will stay again
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view from our room!
Stayed 14 nights in Mar 2025