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El Cid Castilla Beach Hotel - All Inclusive

Property class: 4.5

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Photo gallery for El Cid Castilla Beach Hotel - All Inclusive

A hotel with multiple floors, a prominent green and yellow facade, and a view of the sea.
A spacious lobby with hanging decorative lanterns, a reception desk, and potted plants.
An aerial view of a swimming pool with blue water, surrounded by lounge chairs and umbrellas, with palm trees and a small waterfall feature.
A balcony with a view of the ocean and a distant island.
A restaurant with a bar area, seating with blue tablecloths, and a stone wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Restaurant
  • Air conditioning
The current price is $246
$207 nightly
$246 total
Total with taxes and fees
Oct 22 - Oct 23

Explore the area

View in a map
Av. Sábalo, Mazatlán, SIN, 82110
  • Place, Playa Sábalo
    ‪8 min walk‬
  • Place, Punta Camaron Beach
    ‪14 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪4 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Pool View

A hotel room with a bed, a desk, a chair, a TV, a ceiling fan, and a window with a view of a pool and palm trees.

Standard Pool View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Ocean View

A hotel room with two beds, a desk, a TV, a balcony with a view of the sea, and a chair.

Standard Ocean View

  • Sea view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Ocean View All Inclusive Elite

A hotel room with two beds, a desk with a television, a view of the sea, and a ceiling fan.

Standard Ocean View All Inclusive Elite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Pool View All Inclusive Elite

A hotel room with two beds, a desk with a TV, a chair, a view of a pool, and a ceiling fan.

Standard Pool View All Inclusive Elite

  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Ocean View All Inclusive Elite Golf Package

A golf course with a pond, palm trees, and a clubhouse in the background.

Standard Ocean View All Inclusive Elite Golf Package

  • Sea view
  • 590 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Mazatlán

With a stay at El Cid Castilla Beach Hotel - All Inclusive in Mazatlán (Zona Dorada), you'll be within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. .This all-inclusive hotel is 5.2 mi (8.3 km) from Olas Altas Beach and 0.4 mi (0.7 km) from Playa Sábalo.

What's nearby

  • Playa Sábalo - 8 min walk - 0.5 miles
  • Punta Camaron Beach - 14 min walk - 0.7 miles
  • Sea Shell City Museum - 15 min walk - 0.8 miles
  • The Mazatlan Malecón - 4 min drive - 1.5 miles
  • El Cid Country Club Golf Course - 4 min drive - 0.8 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Panamá - ‬6 min walk
  • ‪Los Arcos - ‬4 min walk
  • ‪Rico's Café Zona Dorada - ‬3 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪La Concha Restaurant - ‬4 min walk

About this property

El Cid Castilla Beach Hotel - All Inclusive

El Cid Castilla Beach Hotel - All Inclusive offers 500 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts, a marina, and a health club. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Stay in one of 500 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and a health club. This Colonial hotel also features complimentary wireless internet access, concierge services, and free babysitting. Guests can get around on the shuttle (surcharge), which operates within 30 kilometers.
Enjoy international cuisine at La Pergola, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mazatlán? This hotel has 9688 square feet (900 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A hosted evening meal is available for a surcharge daily.
La Pergola - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
El Alcazar - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Lobby Bar - This lobby lounge overlooks the pool. Open daily.
El Patio - This restaurant specializes in Argentinean cuisine. Reservations are required. Open daily.
La Alhambra - This beachfront buffet restaurant serves lunch only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Water activities

Kayaking

Land activities

Fitness facilities
Kids club
Childcare

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Area shuttle (surcharge) up to 30 km
  • Self parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Hosted evening meal available daily for a fee
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • El Alcazar
  • El Patio
  • La Alhambra
  • La Pergola
  • Lobby Bar

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • Arcade/game room
  • Art gallery
  • Bicycle tours
  • Billiards/pool table
  • Bingo
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Kayaking
  • Motor boating
  • Optional golf privileges
  • Outdoor padel court
  • Outdoor pool
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Shopping mall
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (9,688 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (28 inch wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • 3 buildings
  • Banquet hall
  • Built in 1981
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Renovated entire property - January 2014
  • Some LED lighting used

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per person (one-way)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 17 years old)
  • Self parking fee: USD 5 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free WiFi in public areas has a 4-device limit

El Cid Castilla Beach Hotel - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 45 out of 78 reviews
Rating 8 - Good. 18 out of 78 reviews
Rating 6 - Okay. 5 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 5 out of 78 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean with a beautiful balcony view. We enjoyed the buffet breakfast every morning and cocktails at the karaoke bar every night . The property is centrally located with restaurants shops and currency exchange within walking distance.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hi,everything was great, but we had two inconvenience that made our vacations uncomfortable. The first one was that my wife and my two daughters were in the 15 and up yrs pool , and one lifeward kick them out infront of everyone, and then same day we had a reservation; and then when we went theyforgot to put our reservation. Thehotel need more organization.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
The hotel is advertised as all-inclusive, but it's not. It only includes certain buffet meals and meals around the pool. The restaurants on the property charge extra, which isn't mentioned on the website. I've stayed at other hotels, and I've never encountered an all-inclusive resort that wasn't truly all-inclusive.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable estancia
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una gran experiencia
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 5 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Las habitaciones: Son demasiado antiguas, el baño de la habitación incluso tenía una fuga de agua, no tiene frigobar con bebidas, únicamente dos botellas de agua y un servicio de café que tienen costo, la camas no son cómodas. El restaurante: la comida es muy rica y tienen variedad sin embargo, el aire acondicionado no funciona, no es suficiente para el tamaño del restaurante por lo que SIEMPRE estás acalorado. La alberca: es de buen tamaño y en general está limpia, PERO nunca hay camastros disponibles ya que a pesar de que está prohibido apartarlos, siempre están apartados por la gente que incluso en todo el día no te dejan usarlos los meseros en esta área no son tan atentos. Snacks: a menos que quieras pasar más de media hora formado para tomar snacks porque no puedes llevarlos a tu camastro y únicamente son para consumir en el restaurante que siempre está lleno. Te piden un código de vestimenta incluso para el restaurante que está cerca de la playa. Club de playa: NO EXISTE, llel mar llega prácticamente al hotel y el poco espacio de arena está lleno de vendedores, no hay camastros en la playa. Los baños están sucios al igual que los pasillos y el elevador siempre está sucio ya que es el mismo que utiliza el personal para subir y bajar la basura y todo lo que usan para sus actividades.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que la habitación desde que la entregaron no funcionaba la cerradura y permaneció abierta desde que llegamos y fueron a repararla dos veces pero ninguna vez pudieron cerrarla
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento y amables, las habitaciones muy cómodas y limpias 10/10
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran servicio y muy buena comida
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel excelente y más si vas con todo incluido elite recomendable al 100
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención excelente con excepción de los bares disponibles dentro de las albercas. Ha veces no había nadie
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Las almohadas estaban muy altas
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Alberca bien
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas no son tan comodas, los alimentos del buffet ubicado en la playa no es tan bueno y tiene poca variedad.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se veía poco el mar pero la alberca sí se veía
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelelnte lugar para vacacionar
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista al mar fue excelente, la alberca nos encantó
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy excelente servicio e instalaciones y además el personal muy atento, en general muy satisfactorio el complejo muy bonito. Invitados a volver lo más pronto posible
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pasar en familia.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado 100%
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Si
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien ,, exelente servicio exepto por meseros de alberca tienenden atender mas a la gente extrangera ,,
Stayed 1 night in Apr 2026