See all properties

Del Real Hotel & Suites

3.0 star property

Choose dates to view prices

Photo gallery for Del Real Hotel & Suites

Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access
View from property
Room, Kitchenette | Private kitchenette
Room, 2 Double Beds | Beach/ocean view
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Avenida Del Mar 1020, Flamingos, Mazatlán, SIN, 82140
  • Place, The Mazatlan Malecón
    ‪1 min walk‬
  • Place, Teodoro Mariscal Stadium
    ‪10 min walk‬
  • Place, Playa Norte
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Beach/ocean view

Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 592 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Kitchenette

Room, Kitchenette | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Room, Kitchenette

  • Ocean view
  • 592 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Sofa Beds

View all photos for Room

Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Room

  • Sea view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

Similar properties

Exterior
Varali Grand Hotel
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 2,366 reviews
Varali Grand Hotel

About the neighborhood

Mazatlán

When you stay at Del Real Hotel & Suites in Mazatlán, you'll be near the beach, within a 15-minute drive of The Mazatlan Malecón and Olas Altas Beach. .This hotel is 0.4 mi (0.7 km) from Mazatlán Letters and 0.5 mi (0.7 km) from Monument to the Family.

What's nearby

  • The Mazatlan Malecón - 1 min walk - 0.1 miles
  • Teodoro Mariscal Stadium - 10 min walk - 0.6 miles
  • La Gran Plaza Mall - 10 min walk - 0.6 miles
  • Playa Norte - 3 min drive - 1.5 miles
  • Mazatlán Aquarium - 3 min drive - 1.2 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 28 min drive

Restaurants

  • ‪Caffenio - ‬8 min walk
  • ‪La Cocinita - ‬8 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Marisquería Embarcadero Playa Norte - ‬3 min walk
  • ‪Sushi Salads - ‬11 min walk

About this property

Del Real Hotel & Suites

Del Real Hotel & Suites offers 42 air-conditioned accommodations with complimentary toiletries and ceiling fans. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 42 air-conditioned guestrooms. Complimentary wired and wireless internet access is available. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500.0 per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Real Hotel Mazatlan
Del Real Hotel Suites
Del Real Hotel Suites
Del Real Hotel & Suites Hotel
Del Real Hotel & Suites Mazatlán
Del Real Hotel & Suites Hotel Mazatlán

Del Real Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 88 reviews
Rating 8 - Good. 33 out of 88 reviews
Rating 6 - Okay. 11 out of 88 reviews
Rating 4 - Poor. 8 out of 88 reviews
Rating 2 - Terrible. 12 out of 88 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Maria

Stayed 1 night in Jun 2024

8/10 Good

Ana

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

KAREN

Stayed 2 nights in Aug 2023

6/10 Okay

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The key cards would not work properly and it was a hassle trying to get the door open. The AC went out in one of the rooms I booked and despite personnel going to check it, it kept going out till finally after a day they decided to move us to another room. That alone was very unpleasant to deal with since temperatures were very hot and made sleeping impossible.
Stayed 2 nights in Jun 2023

8/10 Good

Maribel

Stayed 3 nights in Jun 2023

4/10 Poor

EMA

Stayed 2 nights in Jun 2023

2/10 Terrible

José Abraham

Stayed 3 nights in Apr 2023

8/10 Good

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service
i liked the location of the hotel with easy transportation options the price very cheap and the staff very friendly the rooms spacious and well furnished but... the toilet was leaking and we had to use the hotel towels to step into the bath the internet was very bad the tv was very very small and the balcony door didn't have handle neither lock we did not feel unsafe but...
Stayed 4 nights in Mar 2023

8/10 Good

María Guadalupe

Stayed 3 nights in May 2022

8/10 Good

Ricardo

Stayed 4 nights in Jan 2022

8/10 Good

Alfredo Josafath

Stayed 7 nights in Dec 2021

2/10 Terrible

Ma de jesus

Stayed 7 nights in Sep 2021

8/10 Good

Janeth

Stayed 4 nights in Aug 2021

8/10 Good

Gabriela

Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2021

10/10 Excellent

maria elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

8/10 Good

Arman

Traveled with family
Liked: Cleanliness, property conditions & facilities
theres room for parking in the back! overral good place to stay,.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities
The exterior seemed alright for the pricr, but upon checking in the room we reserved was not avaible and the property had not received confirmation from Travelocity at the time of booking which had been three months in advance. We had an itinerary number with no need to to confirm but obviously there was a need to confirm, which was just as well because the rooms were not to our liking at all. There were no basic amenities such as coffee maker, iron, toiletries, etc. NOTHING! The beds were very hard, I would not have wanted to put my head on those pillows, they looked liked a million people had slept on them. Didn't bother checking the sheets, we cancelled and checked out within 30 or 45 minutes after considering our options. I don't know how o
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms were large. Very few kitchen cooking tools. no coffee machine or pot to boil water or bedding for extra bed even though you booked for one . you have to ask for every thing.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Jan 2019

8/10 Good

Fatima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le vendría bien algo de remodelación en cuanto a muebles de cuarto de todo lo demás excelente
Stayed 2 nights in Aug 2025

8/10 Good

Jesus rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities
La atencion esta muy bien la ubicación excelente lo unico que yo recomendaría es una remodelacion de las instalaciones de ahi en fuera todo excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Judith Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

2/10 Terrible

Juan

Stayed 1 night in Jan 2025