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Family-friendly Mardin hotel in Artuklu with free airport shuttle

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
24-hour business center

With a stay at Tughan Hotel in Mardin (Artuklu), you'll be steps from Kirklar Kilisesi and 3 minutes by foot from Mardin Museum. This family-friendly hotel is 0.1 mi (0.2 km) from Latifiye Mosque and 0.2 mi (0.3 km) from Bazaar.

Treat yourself to a stay in one of the 30 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features free babysitting, an arcade/game room, and gift shops/newsstands.

Enjoy international cuisine at Han Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily.

Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Mardin? This hotel has facilities measuring 5382 square feet (500 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 5382 square feet (500 square meters) include conference space. This family-friendly hotel also offers a library, a terrace, and a complimentary children's club. A roundtrip airport shuttle is complimentary to guests (available 24 hours). A total renovation of this property was completed in August 2020.

Tughan Hotel has designated areas for smoking.

  • Library
  • Express check-in
  • Coworking spaces
  • Children's games
  • Children's toys
  • Water dispenser
  • Elevator
  • Free airport transportation
  • Lockers available
  • 24-hour front desk
  • Free grocery shopping service
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Computer station
  • Infant/toddler toys
  • Food and water bowls
  • Litter box
  • Dog exercise area
  • Pet-sitting services
  • Pet grooming services
  • Conference space size (meters) - 500
  • Free reception
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Coin laundry on site
  • Bicycle tour information
  • Hair salon
  • Shuttle for bicycles available
  • ATM/banking
  • Bicycle repair station
  • Bicycle cleaning area
  • Concierge services
  • Bicycle equipment shop on site
  • Gift shops or newsstand
  • Snack bar/deli
  • Shared microwave
  • Shopping on site
  • Designated smoking areas
  • Shared refrigerator
  • Electric bicycle charging station
  • Accessible shuttle
  • Total number of rooms - 30
  • Accessible airport shuttle
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Number of accessible parking spaces 9
  • Fireplace in lobby
  • Number of stairs to reach property 4
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Designer stores on site
  • Front entrance ramp
  • Shopping mall on site
  • Art gallery on site
  • Elevator door width (inches) - 30
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 76
  • Hallway handrail height (inches) - 35
  • Hallway handrail height (centimeters) - 89
  • Stairwell handrail height (inches) - 30
  • Stairwell handrail height (centimeters) - 76
  • Conference space
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 2010
  • Free WiFi
  • Babysitting or childcare (free)
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Trampoline
  • Proposal/romance packages available
  • Stroller
  • Number of restaurants - 1
  • Conference space size (feet) - 5382
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Vending machine
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Japanese
  • Portuguese
  • Russian
  • Korean
  • Dutch
  • Arabic
  • Azerbaijani
  • Bulgarian
  • Catalan
  • Croatian
  • Czech
  • Farsi
  • Filipino
  • Hebrew
  • Hungarian
  • Romanian
  • Serbian
  • Slovenian
  • Ukrainian
  • Chinese (Mandarin)

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Room Amenities

Tughan Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and all-in-one washer/dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include day beds and dining tables. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels, first-run movies, and DVD players. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and espresso makers. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include offices and desks, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include minibars and video-game consoles. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Fireplace
  • Yard
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Video-game console
  • Premium bedding
  • Separate sitting area
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Microwave
  • Premium TV channels
  • DVD player
  • Wireless internet access
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Separate dining area
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • Free dial-up internet access
  • Down comforter
  • First-run movies
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • Pillow menu
  • LCD TV
  • TV size: 210
  • Rainfall showerhead
  • Free long-distance calls
  • Free international calls
  • Pets allowed
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Hydromassage showerhead
  • Day bed
  • Heating
  • Electric kettle
  • Oven
  • Rice cooker
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Toaster
  • Number of bathrooms - 1
  • Netflix
  • Fan
  • Number of beds 2
  • Outdoor shower
  • Champagne service
  • Blender
  • Coffee grinder
  • Griddle
  • Mixer
  • Spices
  • Toaster oven
  • Waffle maker
  • Cleaning supplies
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laundry detergent
  • Children's dinnerware
  • Baby bath
  • Baby monitor
  • Changing table
  • Art supplies
  • Children's books
  • Musical instruments
  • CD player
  • Hulu
  • Streaming services
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Child-size bathrobes
  • Child-size slippers
  • Data speed 5G
  • Unlimited data
  • Unlimited free calls
  • Smartphone
  • Paper towels
  • Restaurant dining guide
  • DVR
  • Freezer
  • Ice maker
  • Lobster/crab pot
  • Wet bar
  • All-in-one washer and dryer
  • Heated floor
  • Braille signage
  • Hand-held showerhead
  • Closed captioned TV
  • Portable bathtub seat
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height bed
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Grab bar - in shower
  • Bathroom emergency pull cord
  • Transfer shower
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Vibrating pillow alarm
  • Lever door handles
  • Telephone accessibility kit
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry
  • Ceiling hoist
  • Computer monitor
  • Dining table
  • Kitchen island
  • Meal delivery service available
  • Office
  • Printer
  • WiFi speed 500+ Mbps (good for 6+ people or 10+ devices)
  • Fixed shower seat
  • Smooth flooring in room
  • Thin carpet in room
  • High pile carpet in room
  • Tile flooring in room
  • Area rug/s in room
  • Hardwood flooring in room
  • Toilet grab bar height (inches) - 30
  • Toilet grab bar height (centimeters) - 76
  • Bathtub grab bar height (inches) - 30
  • Bathtub grab bar height (centimeters) - 76
  • Shower grab bar height (inches) - 20
  • Shower grab bar height (centimeters) - 50
  • Low bed height (inches) - 20
  • Low bed height (centimeters) - 50

Where to Eat

A complimentary manager's reception is offered each day.

Han Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Portable hoist available
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time ends at anytime

Check-in time starts at 11:00 AM

Minimum check-in age is: 15

Check-out

Check-out time is 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for TRY 500.0 per day.

Pet Policy

  • Pets stay free
  • Dogs and cats only
  • Food and water bowls, an off-leash area, pet-sitting services, litter boxes, and pet grooming services are available
  • Service animals welcome

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA, and DBS PayLah!

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments, and Alipay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Property mobile app recommended for guests

Free onsite COVID-19 testing (PCR) is available

Carbon monoxide detector

Smoke detector

Minimum age for COVID-19 test requirement: 17

Mobile payments

Noise-free rooms not guaranteed

Service animals are allowed

Alipay

Service animals are exempt from fees/restrictions

Boost

UnionPay

Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Masks are compulsory at the property

Pets allowed (no fees)

Contactless food service / room service is available

Amazon Pay

Reservation might be required for some facilities onsite

LINE Pay

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Property follows sanitization practices of SGS (3rd party expert - Global)

DANA

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

DBS PayLah!

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: TRY 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Tughan Hotel Mardin
  • Tughan Mardin
  • Tughan Hotel Hotel
  • Tughan Hotel Mardin
  • Tughan Hotel Hotel Mardin

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

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