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Fairouz Otel

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Classic Room, 1 Double Bed, Patio, Garden View | Frette Italian sheets, premium bedding, memory foam beds, free minibar
Terrace/patio
Exterior
Classic Room, 1 Double Bed, Patio, Garden View | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, slippers
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
Gül Mah. 272 Ali Gedik Sok No. 18, Artuklu, Mardin, Mardin, 47100
  • Place, Zinciriye Medresesi
    ‪10 min walk‬
  • Place, Great Mosque of Mardin
    ‪11 min walk‬
  • Place, Mardin Castle
    ‪11 min walk‬
  • Airport, Mardin (MQM)
    ‪17 min drive‬

Room options

View all photos for Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

Exclusive Double or Twin Room, 1 King Bed, Balcony, City View | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Patio, Garden View

Classic Room, 1 Double Bed, Patio, Garden View | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Classic Room, 1 Double Bed, Patio, Garden View

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, Bathtub, Courtyard View

Deluxe Room, Bathtub, Courtyard View | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Deluxe Room, Bathtub, Courtyard View

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Jetted Tub, City View

Family Room, Multiple Beds, Jetted Tub, City View | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Family Room, Multiple Beds, Jetted Tub, City View

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Comfort Room, Multiple Beds, Courtyard View

Comfort Room, Multiple Beds, Courtyard View | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Comfort Room, Multiple Beds, Courtyard View

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Design Room, 1 Double Bed

Design Room, 1 Double Bed | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Design Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Sauna

Luxury Room, 1 King Bed, Sauna | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, slippers

Luxury Room, 1 King Bed, Sauna

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

View from property
Hilton Garden Inn Mardin
Artuklu
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, 788 reviews
$88 nightly
The price is $98
Jun 25 - Jun 26
Total with taxes and fees
Hilton Garden Inn Mardin

About the neighborhood

Mardin

With a stay at Fairouz Otel in Mardin (Artuklu), you'll be steps from Sabanci City Museum and Hatuniye. .This hotel is 0.2 mi (0.4 km) from Sakıp Sabancı Mardin City Museum and 0.5 mi (0.8 km) from Melik Mahmut Mosque.

What's nearby

  • Sabanci City Museum - 3 min walk - 0.2 miles
  • Zinciriye Medresesi - 10 min walk - 0.5 miles
  • Great Mosque of Mardin - 11 min walk - 0.6 miles
  • Mardin Castle - 11 min walk - 0.6 miles
  • Bazaar - 14 min walk - 0.8 miles

Getting around

  • Mardin Station - 21 min drive
  • Mardin (MQM) - 36 min drive

Restaurants

  • ‪Reyhan Cafe & Restaurant - ‬5 min walk
  • ‪Gazi Konağı Butik Otel - ‬5 min walk
  • ‪Besim Usta Kebap Salonu - ‬18 min walk
  • ‪Karin Kebap&pizza - ‬6 min walk
  • ‪Filinta Cafe - ‬19 min walk

About this property

Fairouz Otel

Fairouz Otel offers 16 accommodations with washers/dryers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include minibars and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 16 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your memory foam bed comes with Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a communal living room.
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • Couples/private dining

Things to do

  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Built in 1300
  • Communal living room
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Freezer
  • Griddle
  • Ice maker
  • Meal delivery service
  • Microwave
  • Mixer
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2021-47-0028

We should mention

This property does not have elevators

Property is also known as

Fairouz Otel Hotel
Fairouz Otel Mardin
Fairouz Otel Hotel Mardin

Fairouz Otel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 75 reviews
Rating 8 - Good. 16 out of 75 reviews
Rating 6 - Okay. 3 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! Beautiful boutique hotel in wonderful Mardin
Verified

4/10 Poor

Mehmet

Disliked: Staff & service, property conditions & facilities, room comfort
We didn't like the breakfast. Fried vegetables.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

MEHMET

Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel down an alley at the end of the main street of the old town. Like most of the houses in Mardin the hotel is on multiple different levels, so lots of steps! We had a very pleasant stay and particularly enjoyed the terrace.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Vasilina

Liked: Cleanliness, staff & service, amenities
I was in love with a view from teras Stuff was very pleasant and helpful Very nice breakfast Just my room was without window and it was pretty dark inside but it wasn’t a big deal for a few nights
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Azhin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindness Above All

From the moment we arrived, we were met with a warmth that felt genuine - not just professional courtesy, but true hospitality. The staff didn’t just serve, they cared, anticipated, and made us feel not just welcomed, but truly seen.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Sasha

Liked: Cleanliness, staff & service

Great location - Lots of Stairs

Great location; walking distance to the museum and many shops and restaurants. We parked as close as GPS suggested, called the hotel, and staff arrived quickly to help with luggage and guide us to the hotel. Unfortunately, the only available room didn't have a window! Not mentioned when booking. Also, tiny entrance; my 6 ft. 3 husband had to crouch down to get into the room. The location is on the side of the hill below the castle. Very picturesque but lots of stairs everywhere.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the bathroom was terrible, you would get in through the shower, the shower had a hose, that got the bathroom all wet, and has a sewer smell. very overpriced
Verified

8/10 Good

Michael

Lovely room and view, staff could not have been any friendlier. Driving a car there is almost impossible, GPS navigation takes you everywhere but the hotel. There is no parking, despite what description says. It’s free-for-all parking nearby (if one can find a spot after fighting crowded streets and traffic). Then one has to carry suitcases/belongings up stairs and through alleys to get to the hotel. Our room was very nice, but the internet/wifi did not work. Staff delivered fresh fruit plate as an apology—it was delicious, but was 11PM. Breakfast buffet was sumptuous and delicious. Old Mardin is all within walking distance and spectacular. Front desk gave us great dining and sightseeing recommendations.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Dogan omer

Disliked: Cleanliness, staff & service, amenities
yatak rahatsız ediciydi banyo tuvalet aynalar çok alcaktı. yeteri kadar özenli ve temiz gelmedi. fiyat performans olarak çok pahalı. kahvaltı yeri çok kötü ve bir çok kişi yarım bırakıp kahvaltıyı gitmişti. lezzet yok . arabayı park ettikten sonra da 5 dk yürüme mesafesi vardı çamurlu merdivenlerde .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Özge

Liked: Cleanliness, staff & service, amenities
Oda temizliği, çalışanların ilgisi, imkan ve özellik .. düşündüm de hepsi çok iyiydi ☺️
Stayed 2 nights in Dec 2025
Verified

8/10 Good

ipek

Liked: Cleanliness, staff & service, property conditions & facilities
genel olarak temiz otel,medya iletişimleri çok iyi.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Esra

Liked: Staff & service, property conditions & facilities, room comfort
kahvaltı tazeydi ancak alan olarak çok basık havasız bir yerdi. odada çarşaflarımız kirliydi ancak hemen değiştirdiler. çalışanlar çok yardımsever ve güleryüzlü. ulaşım açısından biraz sıkıntılı araçtan indikten sonra belirli bir mesafe yürümek gerekiyor ancak otel çalışanları bavullar için yardımcı oluyorlar. genel olarak mardin ambiyansını yansıtan bir otel. tamamen beklentiyle doğru orantılı. eğer mardini yaşamak mağara konseptinde konaklamak istiyorsanız çok memnun kalırsınız ama bina konsepti seviyorsanız size göre değil. Tekrar gidip konaklayabilirim. otel çalışanlarına teşekkür ederim
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tugrul

Liked: Cleanliness, staff & service, room comfort
Evet tazeydi. Kedimizi de götürdük bir sorun çıkmadı.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gulsah

Liked: Cleanliness, staff & service, amenities
Odalar tertemiz, kahvalti cok guzel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sedat

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr nett hat uns auch ein Taxi organisiert zum Flughafen zum guten Preis.sehr hilfsbereit alle. Aussicht war sehr gut.
Stayed 1 night in Oct 2025
Verified

8/10 Good

MINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊はとても良かったです。駐車場からホテルまでがちょっと遠いので、ち
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mustafa Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mardin Seyehatimizi Guzellestiren Deneyim

Calisanlarinin son derece saygili ve terbiyeli olduklari soz edilmesi gereken en onemli arti puanlariydi. Sadece ust katlardaki odalar ile alt katlardaki odalarin klima sistemleri bir kez daha gozden gecirilmeli. Biz memnun kaldik ve tavsiye ediyoruz,
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

ömür Ekrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika bir deneyim

Otele varır varmaz sıcak bir karşılama ve yardımseverlikle karşılaştık. Oda çok güzel ve temizdi. Çalışanlar çok içten ve yardımseverdi. Kahvaltı çok güzeldi. Konaklamamız süresince tek bir pürüzle bile karşılaşmadık. Rahatlıkla tavsiye ederim.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

DERYA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasat bir konaklamaydı. Yerin dibinde daracık bir oda verilmişti. Ölmeden mezara girmiş gibi hissettim basık ve küçücük odada. Aracınızı otoparkları olmadığı için sokağa park ediyorsunuz fakat araç park yeri ile otel arası yol yorucu çünkü merdiven ve taşlık engebeli yokuşlardan geçmek zorundasınız. Biz baya zorlandık valizlerimizi taşırken. Ayrıca daha merkezi ve otoparkı olan otel fiyatlarına göre gecelik ücretleri de çok daha yüksek kaldı. Çok daha iyi bir otelde daha az yorularak ve daha az ödeyerek kalabilirdik maalesef.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Nurdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keyifli

Arabayı yakın bir bölgeye park esnasında yardımcı oldular, odanın ambiyansı hoştu, temizdi, kahvaltısı açık büfeydi ve lezzetliydi. Gezilecek yerleri, yöresel lezzet önerilerini içeren listelerin whatsapp'tan iletilmesi incelikli bir paylaşımdı.
oda
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mert

Liked: Cleanliness, property conditions & facilities, room comfort
Aile için bire bir tek adres
Stayed 2 nights in Nov 2024
Verified

8/10 Good

hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar çok yardımsever ve ilgiliydi. Her konuda yardımcı çalışıyorlar. İlgilerine teşekkür ederim.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yesim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel ve çalışanlar çok iyiydi. Her konuda çok yardımcı oldular. Kahvaltı açık büfeydi ve çok iyiydi. Şiddetle tavsiye ederim...
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, storica e molto bella! Solo un suggerimento, potenziare la colazione, magari con dei fornelli per tenere le pietanze calde
Stayed 1 night in Sep 2024