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Fairouz Otel

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Photo gallery for Fairouz Otel

A bedroom with a stone ceiling, a bed with a blue headboard, a nightstand, a desk with a plant, and a small Christmas tree.
A stone building with arched windows and a balcony.
A stone-walled room with a reception desk, a chandelier, and a digital display board.
A buffet table with various dishes and utensils.
An outdoor dining area with stone walls and arched windows, featuring tables and chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
Gül Mah. 272 Ali Gedik Sok No. 18, Artuklu, Mardin, Mardin, 47100
  • Place, Melik Mahmut Mosque
    ‪3 min walk‬
  • Place, Zinciriye Medresesi
    ‪10 min walk‬
  • Place, Mardin Castle
    ‪11 min walk‬
  • Airport, Mardin (MQM)
    ‪17 min drive‬

Room options

View all photos for Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

A bedroom with a stone wall, a bed with a blue headboard, a wooden chair, and a view through an open door.

Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 Double Bed, Patio, Garden View

A bedroom with a stone ceiling, a bed with green and white bedding, a chandelier, and a red chair.

Classic Room, 1 Double Bed, Patio, Garden View

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Room, Bathtub, Courtyard View

A room with a stone wall, a bed with a canopy, a wooden chair, and a small Christmas tree.

Deluxe Room, Bathtub, Courtyard View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, Jetted Tub, City View

A room with four beds, a desk, and a chair.

Family Room, Multiple Beds, Jetted Tub, City View

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free wired internet

View all photos for Comfort Room, Multiple Beds, Courtyard View

A bedroom with a stone ceiling, a bed with a wooden headboard, a red chair, and a mirror on the wall.

Comfort Room, Multiple Beds, Courtyard View

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Design Room, 1 Double Bed

A bedroom with a stone wall, a wooden door, a bed with a blue bedspread, a nightstand, and a radiator.

Design Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Luxury Room, 1 King Bed, Sauna

A bathroom vanity with a gold faucet, a decorative bowl sink, and various personal care products including soap and cotton buds.

Luxury Room, 1 King Bed, Sauna

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Similar properties

A stone-walled room with a bed, two bedside tables, and a chandelier.
Sultan Konagi Hotel
Mardin City Centre
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, 73 reviews
$73 nightly
The price is $81
Oct 23 - Oct 24
Total with taxes and fees
Sultan Konagi Hotel

About the neighborhood

Mardin

With a stay at Fairouz Otel in Mardin (Artuklu), you'll be steps from Hatuniye and Melik Mahmut Mosque. .This hotel is 0.2 mi (0.4 km) from Sakıp Sabancı Mardin City Museum and 1.8 mi (2.9 km) from Great Mosque of Mardin.

What's nearby

  • Sakıp Sabancı Mardin City Museum - 3 min walk - 0.2 miles
  • Melik Mahmut Mosque - 3 min walk - 0.2 miles
  • Zinciriye Medresesi - 10 min walk - 0.5 miles
  • Mardin Castle - 11 min walk - 0.6 miles
  • Great Mosque of Mardin - 11 min walk - 0.6 miles

Getting around

  • Mardin Station - 21 min drive
  • Mardin (MQM) - 36 min drive

Restaurants

  • ‪Gazi Konağı Butik Otel - ‬5 min walk
  • ‪Besim Usta Kebap Salonu - ‬18 min walk
  • ‪Merlin Konağı - ‬3 min walk
  • ‪Karin Kebap&pizza - ‬6 min walk
  • ‪Filinta Cafe - ‬19 min walk

About this property

Fairouz Otel

Fairouz Otel offers 16 accommodations with washers/dryers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include minibars and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 16 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your memory foam bed comes with Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a communal living room.
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • Couples/private dining

Things to do

  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Built in 1300
  • Communal living room
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Freezer
  • Griddle
  • Ice maker
  • Meal delivery service
  • Microwave
  • Mixer
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

  • Mastercard

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2021-47-0028

We should mention

This property does not have elevators

Property is also known as

Fairouz Otel Hotel
Fairouz Otel Mardin
Fairouz Otel Hotel Mardin

Fairouz Otel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 87 reviews
Rating 8 - Good. 16 out of 87 reviews
Rating 6 - Okay. 3 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 6 out of 87 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! Beautiful boutique hotel in wonderful Mardin
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel down an alley at the end of the main street of the old town. Like most of the houses in Mardin the hotel is on multiple different levels, so lots of steps! We had a very pleasant stay and particularly enjoyed the terrace.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindness Above All

From the moment we arrived, we were met with a warmth that felt genuine - not just professional courtesy, but true hospitality. The staff didn’t just serve, they cared, anticipated, and made us feel not just welcomed, but truly seen.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
We didn't like the breakfast. Fried vegetables.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I was in love with a view from teras Stuff was very pleasant and helpful Very nice breakfast Just my room was without window and it was pretty dark inside but it wasn’t a big deal for a few nights
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Great location - Lots of Stairs

Great location; walking distance to the museum and many shops and restaurants. We parked as close as GPS suggested, called the hotel, and staff arrived quickly to help with luggage and guide us to the hotel. Unfortunately, the only available room didn't have a window! Not mentioned when booking. Also, tiny entrance; my 6 ft. 3 husband had to crouch down to get into the room. The location is on the side of the hill below the castle. Very picturesque but lots of stairs everywhere.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

At the edge of town, for those able to walk a lot.

I like the room I had. However, I did not know that the hotel is at the end of the village and there is a walk between the road to the hotel. A long traffic jam in the morning. If you like a quiet place to stay and do not mind walking, it is a fine hotel. A nice view from the terraces, but a lot of stairs to navigate. An adequate service.
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the bathroom was terrible, you would get in through the shower, the shower had a hose, that got the bathroom all wet, and has a sewer smell. very overpriced
Verified review

8/10 Good

Lovely room and view, staff could not have been any friendlier. Driving a car there is almost impossible, GPS navigation takes you everywhere but the hotel. There is no parking, despite what description says. It’s free-for-all parking nearby (if one can find a spot after fighting crowded streets and traffic). Then one has to carry suitcases/belongings up stairs and through alleys to get to the hotel. Our room was very nice, but the internet/wifi did not work. Staff delivered fresh fruit plate as an apology—it was delicious, but was 11PM. Breakfast buffet was sumptuous and delicious. Old Mardin is all within walking distance and spectacular. Front desk gave us great dining and sightseeing recommendations.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wish to be refunded in full as we tried to find this hotel by car and on foot for over 3.5 hours to no avail. My husband even got in a taxi and I followed in our car but they could also not find it.We found a sign for the hotel but even google maps couldnt find it. We tried to call the hotel and no one spoke English. I walked up and down lots of steps trying to find this place while my husband waited in the car as he is unable to walk that far.
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Köpeğimiz ile birlikte konskladık, kahvaltı çok iyi idi, personel çok yardımseverdi
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
yatak rahatsız ediciydi banyo tuvalet aynalar çok alcaktı. yeteri kadar özenli ve temiz gelmedi. fiyat performans olarak çok pahalı. kahvaltı yeri çok kötü ve bir çok kişi yarım bırakıp kahvaltıyı gitmişti. lezzet yok . arabayı park ettikten sonra da 5 dk yürüme mesafesi vardı çamurlu merdivenlerde .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Oda temizliği, çalışanların ilgisi, imkan ve özellik .. düşündüm de hepsi çok iyiydi ☺️
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
genel olarak temiz otel,medya iletişimleri çok iyi.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
kahvaltı tazeydi ancak alan olarak çok basık havasız bir yerdi. odada çarşaflarımız kirliydi ancak hemen değiştirdiler. çalışanlar çok yardımsever ve güleryüzlü. ulaşım açısından biraz sıkıntılı araçtan indikten sonra belirli bir mesafe yürümek gerekiyor ancak otel çalışanları bavullar için yardımcı oluyorlar. genel olarak mardin ambiyansını yansıtan bir otel. tamamen beklentiyle doğru orantılı. eğer mardini yaşamak mağara konseptinde konaklamak istiyorsanız çok memnun kalırsınız ama bina konsepti seviyorsanız size göre değil. Tekrar gidip konaklayabilirim. otel çalışanlarına teşekkür ederim
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Evet tazeydi. Kedimizi de götürdük bir sorun çıkmadı.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Odalar tertemiz, kahvalti cok guzel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr nett hat uns auch ein Taxi organisiert zum Flughafen zum guten Preis.sehr hilfsbereit alle. Aussicht war sehr gut.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otopark problemi ciddi bir sekilde var. satisinizda otelin otoparki var diyorsunuz a lutfen gozden gecirin. Cunku yok. Ve bolgede otopark buyuk problem
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊はとても良かったです。駐車場からホテルまでがちょっと遠いので、ち
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mardin Seyehatimizi Guzellestiren Deneyim

Calisanlarinin son derece saygili ve terbiyeli olduklari soz edilmesi gereken en onemli arti puanlariydi. Sadece ust katlardaki odalar ile alt katlardaki odalarin klima sistemleri bir kez daha gozden gecirilmeli. Biz memnun kaldik ve tavsiye ediyoruz,
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika bir deneyim

Otele varır varmaz sıcak bir karşılama ve yardımseverlikle karşılaştık. Oda çok güzel ve temizdi. Çalışanlar çok içten ve yardımseverdi. Kahvaltı çok güzeldi. Konaklamamız süresince tek bir pürüzle bile karşılaşmadık. Rahatlıkla tavsiye ederim.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasat bir konaklamaydı. Yerin dibinde daracık bir oda verilmişti. Ölmeden mezara girmiş gibi hissettim basık ve küçücük odada. Aracınızı otoparkları olmadığı için sokağa park ediyorsunuz fakat araç park yeri ile otel arası yol yorucu çünkü merdiven ve taşlık engebeli yokuşlardan geçmek zorundasınız. Biz baya zorlandık valizlerimizi taşırken. Ayrıca daha merkezi ve otoparkı olan otel fiyatlarına göre gecelik ücretleri de çok daha yüksek kaldı. Çok daha iyi bir otelde daha az yorularak ve daha az ödeyerek kalabilirdik maalesef.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keyifli

Arabayı yakın bir bölgeye park esnasında yardımcı oldular, odanın ambiyansı hoştu, temizdi, kahvaltısı açık büfeydi ve lezzetliydi. Gezilecek yerleri, yöresel lezzet önerilerini içeren listelerin whatsapp'tan iletilmesi incelikli bir paylaşımdı.
oda
Stayed 1 night in Nov 2024