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BG Hotel Pamplona

4.0 star property

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Photo gallery for BG Hotel Pamplona

Exterior
Minibar, desk, blackout drapes, free WiFi
2 bars/lounges, cocktail bar
Reception
Daily buffet breakfast (EUR 12 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Spa

Explore the area

View in a map
C/ neopatria S/N, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Place, Playa de Palma
    ‪2 min walk‬
  • Place, Palma Aquarium
    ‪11 min walk‬
  • Place, Platja de Can Pastilla
    ‪3 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, desk, blackout drapes, free WiFi

Standard Double or Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Spa Access)

Minibar, desk, blackout drapes, free WiFi

Junior Suite (Spa Access)

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio (2 adults and 1 child)

Minibar, desk, blackout drapes, free WiFi

Studio (2 adults and 1 child)

  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio (SPA Access, 2 adults)

Minibar, desk, blackout drapes, free WiFi

Studio (SPA Access, 2 adults)

  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Spa Access, 3 Adults)

Minibar, desk, blackout drapes, free WiFi

Junior Suite (Spa Access, 3 Adults)

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Spa Access, 2 Adults + 1 Chlid)

Minibar, desk, blackout drapes, free WiFi

Junior Suite (Spa Access, 2 Adults + 1 Chlid)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Minibar, desk, blackout drapes, free WiFi

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed OR 1 Large Twin Bed

View all photos for Superior Double Room

Minibar, desk, blackout drapes, free WiFi

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room (2 adults +1 child)

Minibar, desk, blackout drapes, free WiFi

Standard Triple Room (2 adults +1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, 2 Twin Beds, Pool View

Minibar, desk, blackout drapes, free WiFi

Double Room, 2 Twin Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Partial Sea View (Lateral)

Double Room, Partial Sea View (Lateral) | Minibar, desk, blackout drapes, free WiFi

Double Room, Partial Sea View (Lateral)

  • 172 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Palma de Mallorca

When you stay at BG Hotel Pamplona in Palma de Mallorca, you'll be near the airport, a 2-minute drive from Playa de Palma and 10 minutes from El Arenal Beach. .This spa hotel is 9.1 mi (14.7 km) from Port of Palma de Mallorca and 7.3 mi (11.7 km) from Cathedral of Santa Maria of Palma.

What's nearby

  • Playa de Palma - 2 min walk - 0.1 miles
  • Palma Aquarium - 11 min walk - 0.6 miles
  • Platja de Can Pastilla - 3 min drive - 2.0 miles
  • San Antonio de la Playa Marina - 6 min drive - 2.2 miles
  • Cala Estancia - 6 min drive - 2.2 miles

Getting around

  • Son Costa-Son Fortesa Station - 13 min drive
  • Palma de Mallorca Son Fuster Station - 16 min drive
  • Palma de Mallorca Airport (PMI) - 10 min drive

Restaurants

  • ‪Alfaro Beach - ‬6 min walk
  • ‪La Venta - ‬3 min walk
  • ‪Bar HSM Golden Playa - ‬7 min walk
  • ‪Mojito - ‬5 min walk
  • ‪Balneario B10 - ‬6 min walk

About this property

BG Hotel Pamplona

Hotel with a full-service spa, 3-minute walk to Playa de Palma
BG Hotel Pamplona offers 165 air-conditioned accommodations with minibars and hair dryers. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pamplona Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 12 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 165 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Onsite venue - This cocktail bar specializes in international cuisine and serves breakfast and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the fitness facility and hot tub with adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Pamplona
Hotel Pamplona Palma de Mallorca
Pamplona Palma de Mallorca
Hotel Pamplona Playa de Palma
Pamplona Playa de Palma
Hotel Pamplona Playa De Palma, Majorca

BG Hotel Pamplona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 381 out of 836 reviews
Rating 8 - Good. 359 out of 836 reviews
Rating 6 - Okay. 68 out of 836 reviews
Rating 4 - Poor. 17 out of 836 reviews
Rating 2 - Terrible. 11 out of 836 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Victoria

Stayed 5 nights in Jul 2025

2/10 Terrible

Darci

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible dirty l, bed bugs and terrible service
Stayed 4 nights in Jun 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four stars hotel in an excellent location, friendly, helpful staff. We had a good room with balcony and nice view. Tap water isn't suitable for drinking, so it's an idea to get bottled water as soon as possible, there's a supermarket nearby.
Stayed 3 nights in Jun 2025

10/10 Excellent

georgia

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were polite and friendly, pool is lovely! Nice music playing, warm water, clean, cool floating bean bags, nice plants and trees, clean rooms, nice bathrooms. I’d recommend here and will come back again. So close to the beach and shops, quiet, and nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Terje

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, excellent food and very friendly staff. Only negative we found was that the training facilities was very poor (training room should be upgraded), apart from that it was top notch!
Stayed 4 nights in Jun 2025

10/10 Excellent

Allan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent during our stay at this hotel. The staff were friendly and very efficient at taking care of our needs. The room was spacious and well appointed. It was less than a 5 minute walk to the beach and a very good selection of shops and restaurants. It should also be noted that the buffet breakfast exceeded expectations.
Stayed 1 night in Jun 2025

8/10 Good

Samantha

Stayed 4 nights in May 2025

10/10 Excellent

Hugh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay, hotel ticked all our boxes, staff friendly and always available, hotel clean and tidy, good location, decent breakfast buffet lots of choice. Pool no issue with getting beds, drink and food available to order to your lounger. As I said right at the start really enjoyed our stay, will definitely return.
Stayed 5 nights in May 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

José

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super bien

If you así in spanish will be better for the next time
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really great stay here. The hotel and area seems very popular with German guests but I did not find myself unwelcome anywhere. Room was very clean and quiet, area was far enough away from any noise yet very close to the beach
Stayed 2 nights in Apr 2025

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services, excellent location and lovely place to stay!
Stayed 1 night in Apr 2025

4/10 Poor

Arben

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous, it’s our 5th time there definitely will be returning soon. Nice spacious room, always clean, comfortable beds, excellent choice of food, fabulous friendly staff. Thank you so much
Stayed 7 nights in Apr 2025

10/10 Excellent

Neil, Maidenhead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property in great location with helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with super rooms, clean and fresh smelling areas. Staff were helpful and friendly. The food was nice, good choice and tasty. It could have been a touch warmer but there was a microwave so you can heat it up. The evening entertainment was nice and the use of the spa, indoor pool and how close it was to the beach. The only downside was that the lovely big pool was freezing cold!
Stayed 4 nights in Apr 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were not upfront about keeping receipts to get the deposits back for the safe and beach towels.
Stayed 3 nights in Apr 2025

10/10 Excellent

Neil, Maidenhead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very cloae to beach, bars and restaurants. Easy to get to and from.airport.
Stayed 2 nights in Apr 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities

6 days stay in August 2024

The AC was a bit noisy so it was hard to sleep when having it on max power (which is a must when it is +40 degrese outside). The gym equipment was in a really bad condition and must be changed to more modern. An AC must be installed in the gym as well. The rest of the hotel was very good, especially the food.
Stayed 5 nights in Aug 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely but the spa is a rip off. Don’t recommend getting a facial
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Stayed 1 night in Sep 2024

10/10 Excellent

leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel split in two buildings indoor pool not great. Hotel next door had a party at night so was noisy Def not luxurious hotel but would say value for money. Receptionists were nice
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love everything about the hotel it’s our third stay at BG Pamplona and definitely will be returning
Stayed 2 nights in Sep 2024