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AluaSoul Palma -Adults Only - Hyatt Inclusive Collection

Property class: 4

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Photo gallery for AluaSoul Palma -Adults Only - Hyatt Inclusive Collection

A rooftop lounge with sun loungers and umbrellas overlooking a marina and sea.
Property video
A modern lobby with a beige sofa, a round coffee table, and a large window overlooking a pool.
A spacious indoor area with round tables and chairs, a bar area, and large windows offering views.
A pool with clear water, a balcony with seating, and a view of the sea.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $136
$122 nightly
$136 total
Total with taxes and fees
Nov 12 - Nov 13

Explore the area

View in a map
Maestro Ekitai Ahn, 40, s/n, Can Pastilla, Palma de Mallorca, Mallorca, 7610
  • Place, Cala Estancia
    ‪5 min walk‬
  • Place, San Antonio de la Playa Marina
    ‪6 min walk‬
  • Place, Platja de Can Pastilla
    ‪8 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a coffee maker, and a view of the outside.

Double Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Double Room, Sea View (Pool View)

A hotel room with a bed, a desk, a chair, a coffee maker, and a city view.

Double Room, Sea View (Pool View)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Double Room, Sea View (Frontal)

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a large window with a view.

Double Room, Sea View (Frontal)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Double Room, Sea View (My Favorite Club, Frontal)

A modern hotel room with a large window, a bed, a desk, and a bathroom with a mirror and sink.

Double Room, Sea View (My Favorite Club, Frontal)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Double Room, Sea View (Side)

A hotel room with a bed, a desk, a chair, a coffee maker, and a view of the city.

Double Room, Sea View (Side)

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double Room (Bali Bed, My Favorite Club)

A hotel room with a bed, a nightstand, a desk, a chair, and a balcony with a table and chairs.

Premium Double Room (Bali Bed, My Favorite Club)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

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About the neighborhood

Palma de Mallorca

With a stay at AluaSoul Palma -Adults Only - Hyatt Inclusive Collection in Palma de Mallorca (Can Pastilla), you'll be a 3-minute drive from Playa de Palma and 9 minutes from Plaza Espana. .This beach hotel is 8.5 mi (13.6 km) from Port of Palma de Mallorca and 11.8 mi (19 km) from Cala Mayor Beach.

What's nearby

  • Cala Estancia - 5 min walk - 0.3 miles
  • San Antonio de la Playa Marina - 6 min walk - 0.4 miles
  • Platja de Can Pastilla - 8 min walk - 0.5 miles
  • Platja d'Or - 9 min walk - 0.5 miles
  • Playa de Palma - 17 min walk - 0.9 miles

Getting around

  • Palma de Mallorca Verge de Lluc Station - 10 min drive
  • Son Fuster Vell Station - 10 min drive
  • Palma de Mallorca Airport (PMI) - 11 min drive

Restaurants

  • ‪Purobeach Palma - ‬3 min walk
  • ‪Santagloria - ‬12 min walk
  • ‪Cafe Troyen - ‬12 min walk
  • ‪Flip Flop - ‬10 min walk
  • ‪cafeteria maracaibo - ‬8 min walk

About this property

AluaSoul Palma -Adults Only - Hyatt Inclusive Collection

AluaSoul Palma -Adults Only - Hyatt Inclusive Collection offers 138 accommodations with minibars and safes. Rooms open to balconies. 43-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.
Make yourself at home in one of the 138 guestrooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at Terra, a restaurant where you can take in the ocean view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Palma de Mallorca? This hotel has 753 square feet (70 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Terra - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Kentia - This poolside bar serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
My Favorite Club Lounge - Onsite lobby lounge. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kentia
  • My Favorite Club Lounge
  • Terra

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Fitness classes
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 16 to March 14:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 45 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March 15 to November 15
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alua Soul Palma Playa de Palma
Hotel Marina Luz Playa de Palma
Marina Luz Playa de Palma
Alua Soul Palma Playa de Palma
AluaSoul Palma Hotel Playa de Palma
AluaSoul Palma Playa de Palma
AluaSoul Palma
AluaSoul Palma Adults Only
Aluasoul Palma Palma Mallorca
AluaSoul Palma - Adults Only Hotel
AluaSoul Palma - Adults Only Palma de Mallorca
AluaSoul Palma - Adults Only Hotel Palma de Mallorca

AluaSoul Palma -Adults Only - Hyatt Inclusive Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 976 reviews
Rating 8 - Good. 353 out of 976 reviews
Rating 6 - Okay. 101 out of 976 reviews
Rating 4 - Poor. 23 out of 976 reviews
Rating 2 - Terrible. 21 out of 976 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and great breakfast.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a nice stay. Fab location.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very clean and good pool area. Dinner buffet was not great, but breakfast ok.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only for airport lay over. The view was nice. Burger and sangria were good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel by the sea. Good location although you have to walk a bit to get to a better sandy beach.Some amenities were reserved club members. Found that strange.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and unique property. We definitely enjoyed our stay, but one thing to consider is that self parking is just on the local streets, which depending on the time, can be somewhat challenging.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spacious room that was right at the front of the hotel with a good size balcony and great sea views. It was super clean and the bed was very comfortable. Excellent buffet breakfast.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent location and extremely helpful staff
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities
Very friendly staff. Great breakfast.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very nice hotel, location and poeple
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an early flight. It's 3mins drive with an uber.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in quiet location. Rooms clean and comfortable. Staff friendly. Breakfast very good with wide variety.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved the hotel and staff. However we found it very, very strange, that there was no sanitizer anywhere to be found around the buffet??! I would strongly recomend, that this will be corrected!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities
Really nice hotel, a lot of nice perks with the 'my favourite club'
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dining are excellent Front of the boardwalk Proximity to the airport
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professional and friendly, room clean, overall great experience
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very helping staff, beautiful location and amazing rooms.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel looked like newly renovated..so excellent facilities..we had a 3 night break here.half board .. great food... very easy by bus 35 to get to Palma..only a 7 minute walk.. would highly recommend a stay..
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Food was good and plentiful. One of the mattresses in our room was too soft and needed changing- there was a dip in the middle. Hotel was very clean. Parking was available on the street, however I'm not sure how easy that would be at the height of the season.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location
Stayed 5 nights in Nov 2025