Compare Spa Resorts & Hotels in Mainz

"Excellent "

"Room was very clean and had plenty of room. Unfortunately the air conditioner didn’t work and it was a hot day. We overheard many guests complaining about it. Staff just kind took notes to pass on for the 2 days we were there and complained. They even moved us the first day, but it was the same problem. They don’t have windows that open, so we got stuck in a hot room for 2 night. Other than that the hotel has a perfect location and is very quiet. It’s across from a beautiful park and we just went for walks in the fresh air "

"Staff was very friendly and efficient"

"Great shower , very good omelettes at breakfast, rooms clean but some things lacking like a coffee machine and a fresh smell. Comfortable bed but no ergonomic cushions available. Location decent although some dodgy places close by but I suppose that’s Germany now. Staff were polite and helpful. If I were ever going to Frankfurt again I would stay there again. Good value for money"

"I was checking in near midnight and was definitely tired. Lugging 2 suitcases i went to my designated room after queuing up to check in. Only to find that the key doesn't work and i even heard someone coughing inside the room. I had to go back to the reception with my 2 luggages and the staff realised he wrote the wrong room number. He apologised but it was just the wrong time for this mistake...... Other than that, location is great coz i was there just for 2 nights and out was easy to access the trains to spend a Sunday in Mainz and Frankfurt city"

"Clean. Helpful staff on check-in. "