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Hotel Luna de Plata

3.0 star property

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Photo gallery for Hotel Luna de Plata

Exterior
Interior entrance
40-inch LED TV with cable channels, TV
Front of property
Honeymoon Room | In-room safe, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
The current price is $49
$39 nightly
$49 total
Total with taxes and fees
Jun 5 - Jun 6

Explore the area

View in a map
Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪6 min walk‬
  • Place, Mahahual Lighthouse
    ‪6 min drive‬
  • Place, Maya Chan Beach
    ‪19 min drive‬

Room options

View all photos for Family Room

In-room safe, individually decorated, individually furnished, desk

Family Room

  • Sleeps 5
  • Free WiFi

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, desk

Superior Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, individually decorated, individually furnished, desk

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Junior Room, Sea View

Junior Room, Sea View | Terrace/patio

Junior Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, individually decorated, individually furnished, desk

Honeymoon Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

Master Suite | In-room safe, individually decorated, individually furnished, desk

Master Suite

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

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About the neighborhood

Mahahual

With a stay at Hotel Luna de Plata in Mahahual, you'll be on the beach, just a 5-minute walk from Mahahual Beach and a 3-minute drive from Mahahual Lighthouse. .This beach hotel is 2.1 mi (3.4 km) from Costa Maya Port and 2.3 mi (3.7 km) from Maya Chan Beach.

What's nearby

  • Mahahual Beach - 6 min walk - 0.4 miles
  • Mahahual Lighthouse - 6 min drive - 1.8 miles
  • Dolphin Discovery - 10 min drive - 3.1 miles
  • Maya Water Park - 11 min drive - 3.1 miles
  • Maya Chan Beach - 19 min drive - 3.7 miles

Restaurants

  • ‪The Krazy Lobster - ‬15 min walk
  • ‪Nohoch Kay - ‬8 min walk
  • ‪Yaya Beach Club - ‬11 min walk
  • ‪40 Cañones - ‬9 min walk
  • ‪Malecon 21 - ‬7 min walk

About this property

Hotel Luna de Plata

Hotel Luna de Plata offers 21 air-conditioned accommodations with safes and fans. These individually decorated and furnished accommodations include desks. 40-inch LED televisions come with cable channels.

Bathrooms include showers. This Mahahual hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 21 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Designer stores

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden
  • On the beach

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 250 per person
  • Crib (infant bed) fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Luna de Plata Hotel
Hotel Luna de Plata Mahahual
Hotel Luna de Plata Hotel Mahahual

Hotel Luna de Plata Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 101 reviews
Rating 8 - Good. 25 out of 101 reviews
Rating 6 - Okay. 12 out of 101 reviews
Rating 4 - Poor. 10 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wis

Liked: Cleanliness, amenities
friendly staff. no language barrier for English. monkeys in the morning
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alana

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel across the street from the beach. A bit of a walk to the center of town but not too far.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Joselyn

Liked: Staff & service
Disliked: Cleanliness, amenities
the room need some fix.The bathroom door I could not closed it because it was falling apart, not hot water, the sink and shower very rusted, in my view that place should not charge more than 30 dollars for the condition of the place.Thanks God. I was staying just one night, the staff was very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner Dario was super helpful and cordial. Place and location were perfect.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Ilia

Disliked: Cleanliness, amenities, property conditions & facilities
The patio door extremely hard to open. No coffee or tea provided in the room. Have to pay $10 extra fee for the cup of coffee
Stayed 1 night in Feb 2026
Verified

8/10 Good

HansPeter

Liked: Cleanliness, staff & service, property conditions & facilities
Thé italien restaurant in thé hôtel is very good
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just south of the main areas of Mahahual which makes it quieter than being in town when cruise ships are in port. The host was very friendly, beds were very comfortable, shower was hot, potable water provided on site. We would stay here again if we are in Mahahual again.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was friendly! From the clerk to the manager and servers.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfeast is very poor. Only sliced bread and butter. We suggest some jam and peanut butter. the coffee is terrible. We have to go out for a good coffee. The Room was perfect and the private beach was a must.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing. At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach. Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!!
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Kellie

.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and Comfortable

Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

celia

Disliked: Cleanliness, staff & service, amenities
We found a huge cockroach in one of the bedroom, the outside bulb was not working, the second day the bulb inside was not working eather, the area beach was very careless
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna de Plata is the last hotel on the Malecon (the walkway by the sea in Mahuhalal), and. that is what makes it special. It is the last stronghold on the Maya Coast to withstand tourist invasion. II is low-key as if sucmbing to the sea breezes and the quiet. Both the hotel and the area feel like the world of yesterday. Low-key, personal, and not slick. You can walk to the town's center to enjoy the various restaurants, but you always retreat to this peaceful oasis, leaving the cruise ships that frequent the town in the distance. Dario, the Italian-born owner, and his staff are very sweet , dedicated individuals who are attentive and available but not sleek and overbearing as in most of the resort hotels. Do not miss the bar and restaurant of the neighboring Luna Beach Club only few steps away where you can nurse a margarita or mojito at sunset on the beach, all the way to moonrise, taking in the peacefulness of this part of Mahahuhal. But hurry up before the Cruise ships wil devour this last piece of havean
Stayed 10 nights in Jan 2025
Verified

8/10 Good

MA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 7 nights at Hotel Luna de Plata but stayed 6 due to transportation changes. Sadly, the property feels abandoned. The lobby furniture is worn out, paint is peeling from the walls, and the front area is broken, unshaded, and even gets wet when it rains. The restaurant has been closed for over a year (something Expedia has not updated), so there is no food service and not even drinking water for guests—we had to buy our own. At check-in, instead of a warm welcome, we were given a lecture about hotel rules, which left a poor first impression. During our stay, only three people were working with guests, including an excellent housekeeper who did her best, but overall the staff felt insufficient for the size of the property. On the positive side, the room was spacious, with a nice balcony and view. The quiet location at the far end of the Mahahual strip was convenient for relaxation, away from vendors and crowds. We adapted by buying a cooler for drinks, and nearby Bar Luna (great seafood) plus a corner store were very helpful. Still, the first impression was disappointing compared to the online photos (clearly from the hotel’s better days), and the nightly rate was overpriced for the condition of the property. Considering everything, both the hotel and Expedia should compensate guests for misleading information.
Stayed 7 nights in Aug 2025
Verified

4/10 Poor

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was not impressed they charged extra if you are 2 in the room especially when nothing was included with the room. It had a queen bed so 1 or 2 people makes no difference at all for them. Then i used the beach chairs at night to be told they wanted the seat covers since they were closing. Asked if I could return my cover once I was done but instead got declined. In the end they left me have the cover. Then service to beach not existent. All in all customer service is extremely bad. As for room it was great plus hotel is also a gem. If you plan to just sleep without expecting service it's the perfect place but as soon as you require any service. It become an uphill battle. This is why 2 stars is at max.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Manuel Oswaldo

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia y espaciosa, playa a 10 pasos del hotel
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities
Limpio y bonito
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Vicky

La chambre avec vue sur la mer était bien avec un grand lit king mais l'état de la chambre ou du site en général ne sont pas impeccables. Pour le prix, c'est bien mais cela reste un 3 étoiles. Le petit-déjeuner a été le pire de notre voyage au Mexique ! Un service très long pour une petite omelette trop salée à un prix exorbitant! Ne mangez pas sur place, dirigez-vous vers le centre-ville pour trouver beaucoup mieux! Le site est à quelques minutes à pied du centre-ville, ce qui est quand même bien! La plage devant aurait pu être bien aussi mais elle était pleine de sargasses malheureusement.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nora

Liked: Amenities, property conditions & facilities
El lugar es muy hermoso, pero creo que les hace falta a los empleados de recepción ser amables, en temas de limpieza no fue lo mejor.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

alan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El agua caliente no siempre funcionaba, se solicito una cama extra o un sofá cama y no lo pudieron proporcionar, el frigobar no funcionaba, su área para la playa muy sucio no quitan el zargaso que se acumula en la orilla. La limpieza en el cuarto y la atención del personal muy bien.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Mario

Liked: Cleanliness, staff & service, amenities
En general bien pero creo que deberían mejorar su carta de alimentos
Stayed 2 nights in Dec 2025