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voco Madrid Retiro by IHG

4.0 star property

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Photo gallery for voco Madrid Retiro by IHG

2 restaurants, breakfast served
Meeting facility
Exterior
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Parking available
$142
$129 nightly
$142 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Calle Pez Volador 11, Madrid, Madrid, 28007
  • Place, Hospital Gregorio Maranon
    ‪8 min walk‬
  • Place, El Retiro Park
    ‪14 min walk‬
  • Place, Movistar Arena
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed (Madrid)

Suite, 1 Twin Bed (Madrid) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Twin Bed (Madrid)

  • 377 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Hotel Claridge Madrid
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,002 reviews
$175 nightly
The price is $192
Dec 15 - Dec 16
Total with taxes and fees
Hotel Claridge Madrid

About the neighborhood

Madrid

With a stay at voco Madrid Retiro by IHG, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Movistar Arena. .This hotel is 2.1 mi (3.5 km) from Gran Via and 2.6 mi (4.1 km) from Puerta del Sol.

What's nearby

  • Hospital Gregorio Maranon - 8 min walk - 0.5 miles
  • El Retiro Park - 14 min walk - 0.8 miles
  • Movistar Arena - 16 min walk - 0.9 miles
  • Calle de Alcalá - 19 min walk - 1.0 mile
  • Prado Museum - 4 min drive - 2.0 miles

Getting around

  • Calanas Station - 4 min drive
  • Sainz de Baranda Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪La Rollerie - ‬7 min walk
  • ‪Cervecería Cruz Blanca - ‬8 min walk
  • ‪Telepizza - ‬6 min walk
  • ‪La Tagliatella - ‬4 min walk
  • ‪Cervejaria Jumar - ‬3 min walk

About this property

voco Madrid Retiro by IHG

Hotel with 2 restaurants, near El Retiro Park
Voco Madrid Retiro by IHG offers 361 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 361 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at The Garden Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Garden Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Garden Restaurant

Things to do

  • 24-hour gym
  • TV in common areas
  • Winery release events

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

voco Madrid Retiro by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very nice hotel. Well kept. Room was larger than your average hotel room. Big bathroom. Bath towel where big and very soft. The toiletries where high quality.
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a comfortable hotel but isolated from amenities. The food quality through affiliated Crown Plaza was not of a good quality.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ramon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alvi, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all staff throughout our whole stay. Extra ice and towels are available upon request. Directions to old town is very clear from staff. Speak good english
Stayed 1 night in Aug 2025

10/10 Excellent

Ramon

Stayed 2 nights in Aug 2025

10/10 Excellent

LIne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

The staff was excellent, very friendly and welcoming. The hotel has a slight unpleasant smell that’s why I didn’t give it a 5 but I would highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

??

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 7 nights in Jul 2025

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Stayed 1 night in Jun 2025

10/10 Excellent

Gustavo Jose

Stayed 5 nights in Jun 2025

10/10 Excellent

Zita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip was booked due to having to come from lanzarote to madrid for a eye operation hotel was very close to hospital beata maria ana and also close to centro ciudad reception was helpful and friendly room was cleaned and restocked with tea coffee milk everyday also bottle water on arrival and second day there..fridge in room
Stayed 3 nights in Jun 2025

10/10 Excellent

NASSER

Traveled with family
Receptions staff nice
Stayed 1 night in Jun 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel accueil , tres bon service partout
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dany

Stayed 1 night in May 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Lovely service. Recommend strongly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hong Chew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay: clean, comfy, chic. Loved it.
Stayed 2 nights in Apr 2025

8/10 Good

Suzette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Sofa bed for our third person was terrible! Could not sleep on it. The regular bed was very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025