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UMusic Hotel Madrid

5.0 star property

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Photo gallery for UMusic Hotel Madrid

Front of property
Property video
Terrace/patio
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Separate tub and shower, rainfall showerhead, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$223
$203 nightly
$223 total
Total with taxes and fees
Feb 26 - Feb 27

Explore the area

View in a map
Calle de la Paz 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Courtyard View

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Basic Single Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Ultimate Room

Premium bedding, down comforters, minibar, in-room safe

Ultimate Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Courtyard View

Premium Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Premium Room, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimate Terrace Room

Ultimate Terrace Room | Premium bedding, down comforters, minibar, in-room safe

Ultimate Terrace Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Artist's Suite

Artist's Suite | Premium bedding, down comforters, minibar, in-room safe

Artist's Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Guestroom

Deluxe Guestroom | Premium bedding, down comforters, minibar, in-room safe

Deluxe Guestroom

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Guestroom

Premium Guestroom | Premium bedding, down comforters, minibar, in-room safe

Premium Guestroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Madrid

With a stay at UMusic Hotel Madrid, you'll be centrally located in Madrid, steps from Teatro Albéniz and Puerta del Sol. .This luxury hotel is 0.6 mi (1 km) from Plaza Mayor and 0.8 mi (1.3 km) from Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Plaza de Santa Ana - 3 min walk - 0.2 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 9 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 20 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 35 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Rosi La Loca - ‬2 min walk
  • ‪Caluana - ‬1 min walk
  • ‪Té Kurotaki - ‬2 min walk
  • ‪La Adriana - ‬1 min walk

About this property

UMusic Hotel Madrid

UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

Make yourself at home in one of the 130 guestrooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by UMusic Piano Bar for lunch, dinner, or brunch, where this restaurant specializes in local cuisine, or grab snacks at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Madrid? This hotel has 323 square feet (30 square meters) of space consisting of conference space and 3 meeting rooms.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
UMusic Piano Bar - This fine-dining restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta - This rooftop bar overlooks the pool and specializes in Fusion cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Rooftop Nota Alta
  • UMusic Piano Bar

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 14:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults, and EUR 33 to 33 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 05
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 630 out of 831 reviews
Rating 8 - Good. 139 out of 831 reviews
Rating 6 - Okay. 43 out of 831 reviews
Rating 4 - Poor. 8 out of 831 reviews
Rating 2 - Terrible. 11 out of 831 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Room was great, and the staff very helpful, attentive, and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Charles, League City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Andre, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience and location
Stayed 1 night in Nov 2025

8/10 Good

Hovsep

Traveled with partner
Liked: Property conditions & facilities
The hotel was very clean and staff were helpful. The only comment is that the shower was tiny and the room configuration was awkward (you needed to duck underneath the tv post to get around the bed, little storage area, small sink). However the room was beautiful and the hotel building too
Stayed 3 nights in Nov 2025

10/10 Excellent

MARIA TERESA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, location is perfect, walking distance to main attractions. Staff was amazingly nice. Breakfast was wonderful.
Stayed 3 nights in Nov 2025

10/10 Excellent

geoff

Traveled with group
Liked: Cleanliness, amenities
Great hotel! Staff is very attentive and accommodating. The location is conveniently located to all the sites and activities around Plaza Mayor. The rooftop bar is a perfect place to catch the sunsets!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, amenities
Amazing location
Stayed 3 nights in Oct 2025

10/10 Excellent

Vivian

Great service and space!
Stayed 7 nights in Oct 2025

2/10 Terrible

John Jeffrey

Stayed 5 nights in Oct 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Oct 2025

6/10 Okay

Alvaro, Winston-Salem

Traveled with family
Our stay was overall average. We arrived before the official check-in time, and the staff kindly accommodated us a bit earlier, which we appreciated. The room was decent but nothing exceptional, and the breakfast buffet was of average quality. One disappointing experience was with a discount offer of up to 20% off. The front desk told us it should be applied at the restaurant, while the restaurant staff sent us back to the front desk. In the end, the discount was never honored, which left a negative impression. Overall, the stay was fine, but the service communication and follow-through could definitely be improved.
Stayed 1 night in Nov 2025

10/10 Excellent

Ivanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, with exceptional service and an amazing staff. Would definitely stay there again. In the heart of the city, walking distance to most attractions.
Stayed 2 nights in Oct 2025

10/10 Excellent

JULIETTE, JAMAICA

Stayed 3 nights in Sep 2025

6/10 Okay

jarrett

Liked: Cleanliness, property conditions & facilities
We arrived early and Madrid and checked our bags before exploring the city. On our reservation request, we asked for a king size bed. By the time we came back and checked into our room, the hotel was fully booked, and we had been put in a room with a single bed. The hotel staff Shuffled the things around and moved us to a room with a double bed, but the bed was placed in such a way that there was less than a foot from the end of the bed and the wall, making it extremely difficult to move around the bed in the evening. We were rather than drink tickets upon arrival and decided to take advantage of the lovely rooftop bar that evening and when we went to check out, we were told that we could not use those shrink tickets for the drinks that have been ordered Overall, we felt disappointed in the hotel. I needed to speak to several people before we were able to get some of these issues resolved, and it felt like that should not have been the case for the caliber of hotel. Eventually, they did offer us breakfast in the morning, which was lovely and much appreciated, but I don’t know if I’d stay in this hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe is nice and staff is very nice and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very cool place ! Heart of the city with very modern amenities. I loved it!
Stayed 1 night in Oct 2025

8/10 Good

Wasan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and really friendly and efficient staff. Beautiful and clean property!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good staff.
Stayed 2 nights in Oct 2025

8/10 Good

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has a great vibe! Staff were super helpful, even checked us in early. The rooms could be a little bigger, no desks and not a lot of space for luggage but are great looking. Beds were comfortable. Location is perfect, close to shopping, restaurants and lots to do and see. Having the theater next door was a huge plus. We saw cabaret and it was fantastic!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place and location. Staffs were friendly and helpful. The location is perfect at the center of all attractions and walkable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa, miami

Liked: Cleanliness, amenities
Everything is close by super good location and the staff was amay!!!!!
Stayed 2 nights in Jun 2025