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Aparthotel

Sofia Apartments Atocha

4.0 star property

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

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1 Ronda de Valencia, Madrid, MD, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪6 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Plaza Mayor
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

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About the neighborhood

Madrid

With a stay at Sofia Apartments Atocha in Madrid (Arganzuela), you'll be within a 5-minute drive of El Retiro Park and Royal Palace of Madrid. .This aparthotel is 0.3 mi (0.5 km) from Museo Nacional Centro de Arte Reina Sofía and 1.6 mi (2.6 km) from Plaza Mayor.
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What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 6 min walk - 0.4 miles
  • Plaza de Santa Ana - 13 min walk - 0.7 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Plaza Mayor - 16 min walk - 0.9 miles
  • Gran Via - 3 min drive - 0.9 miles

Getting around

  • Embajadores Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪La Fisna Vinos - ‬3 min walk
  • ‪Hola Coffee - ‬3 min walk
  • ‪La Amparito - ‬2 min walk
  • ‪Juan Raro - ‬3 min walk
  • ‪El Boquerón - ‬3 min walk

About this property

Sofia Apartments Atocha

Aparthotel units with kitchenettes, 6-minute walk to Museo Nacional Centro de Arte Reina Sofía
Sofia Apartments Atocha offers 36 air-conditioned accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, designer toiletries, and hair dryers. 30-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring kitchenettes with refrigerators and ovens. 30-inch flat-screen televisions are provided, with digital programming available. Conveniences include safes and microwaves, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include multilingual staff, luggage storage, and an elevator.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 36 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

Sofia Apartments Atocha Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 118 out of 164 reviews
Rating 8 - Good. 33 out of 164 reviews
Rating 6 - Okay. 4 out of 164 reviews
Rating 4 - Poor. 1 out of 164 reviews
Rating 2 - Terrible. 8 out of 164 reviews

Reviews

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved this apartment, clean, modern, big. Communication was the best with the staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, room comfort

Wonderful clean hotel

It was a really nice hotel, clean safe and great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hendrik Sönke

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good stay with lots of food spots and very easy transportation nearby.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rodrigo

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Cesar

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was clean and good, BUT, there is no personnel on site. We had a fire alarm at 12:13 am and there was no one there to give us answers so everyone was waiting on the street, for someone to come an say something, nothing happened, no firemen, no police, nothing, had to wait until 2am for someone from the alarme services of the hotel came and turned it off and let us into the hotel again. next day, we could not go into the property because none of the codes that they gave us were working, wifi, was not working, we also had to wait outside so that someone from outside can come in and fix this, we could not get into our room. another day the same thing happened in my room with the AC had to talk through a chat so they can guide me on how to find and reset the electrical box in my room. I can do this easily because I am an engineer and can fin my way around some types of situation like this but I can't imagine my wife being alone with my kid in this room having to do this. also I had billing issues I paid through Expedia and the property charged my credit card again, and did the refund because it was an error but the euro is worth more than the dollar so I paid more and received less money. the bank obviously says this is not there problem and they say they have refunded what was charged.
Stayed 7 nights in Aug 2025

8/10 Good

Geoffrey

Liked: Cleanliness, room comfort

Comfortable stay

No frills hotel, but clean and spacious room. Kitchen and laundry facilities a bonus. Resonably close to Atocha station and about a 15 min walk to Plaza Mayor. A couple of ok bars and restaurants nearby. Huge LIDL supermarket below.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kateryna

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Naguib

Liked: Cleanliness, room comfort

Holidays

Perfect and I am happy🙏
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro, Oakville

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Aug 2025

10/10 Excellent

Karolyn

Liked: Cleanliness, property conditions & facilities
Amazing property. Clean, modern, close to the train station within walkable distance of everything in the central area. Staff is very helpful and responsive.
Stayed 1 night in Aug 2025

6/10 Okay

Heidi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Looks great on paper, but the service was a major letdown The location was fantastic — close to shops, subway, and attractions — and the room itself was spacious, modern, and well-equipped with a kitchenette and laundry. Unfortunately, the service didn’t live up to expectations. The Sonder app, which is supposed to offer 24/7 support, was anything but — I often waited 12+ hours for responses and had to follow up multiple times. The worst issue came when housekeeping locked my AC during a 35°C day. The App support refused to move us to another room or help meaningfully in any way. We ended up fixing it ourselves by throwing the breaker. When we should have been out enjoying ourselves, instead we were fixing a problem ourselves, that should not have occurred in the first place. Staff the next morning gave excuses and shifted blame, insinuating we had done something to lock the AC. No solutions were offered, no apologies uttered and no efforts made to make up for the inconvenience we experienced. Sonder has potential, but poor service and lack of accountability ruined what should’ve been a great stay. I won’t be booking with them again.
Stayed 8 nights in Jul 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like new,easy, good setup with kitchenette and washer/dryer. Very close to the Reina Sofia, lots of restaurant and grocery store choices.
Stayed 3 nights in Jul 2025

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Simple and stylishly decorated with a high level of finish. We booked Studio King and the room was pretty big, lots of light through the windows and not overlooked. Super comfy bed, great amenities in the room and a Lidl right next door for supplies. The kitchenette was also useful and well stocked. Not far from Metro stops and about a 20-30 min walk into the city centre. Managing our stay through the App and having Access codes to enter the building and rooms worked well for us but can see this being tricky for someone who perhaps isn't as tech savvy. We had a fantastic stay and would definitely come back again!
Stayed 5 nights in Jun 2025

10/10 Excellent

farin

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

8/10 Good

sophie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

JOLLY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room is new and clean, AC works great. It comes with kitchen so you can cook in the hotel room if you don't feel like eating out, perfect for family with babies. There's a supermarket within walkable distance. Reminder to have dinnerwares ready as the room doesn't provide any. Overall a great hotel to stay at.
Stayed 1 night in Jun 2025

8/10 Good

Juan c

Liked: Cleanliness, room comfort

Madrid, primera visita, repetiremos next year

Stayed 3 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

M DEL CARMEN

Liked: Cleanliness, room comfort
The apartment was comfortable and located at walking distance of several points of interests, although location is not pristine. Everything needed for my stay was provided. Communication was not great, there were problems at check-in and also problems with the access code which were not readable to start with and did not work until they were changed twice, that part was not great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Pascal Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got lucky to find someone at the entrance the first day! Other than that, you’re pretty much on your own and unbothered! Property was nice, modern and clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dean

Liked: Cleanliness, room comfort

A very handy location for tourist visiting

The accommodation is of high standard and the contactless dealings with check in etc. made it easy. One slight downside was the lack of soundproofing from the road, it sounded like we had a window open. Ear plugs were supplied but not needed as it was quiet at night.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yoann

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Asha

Liked: Cleanliness, room comfort

Wonderful!

The room is spacious! The people are nice and easily accessible via text from Sonder app. The location is also great near wonderful museums and restaurants. Still need work on cleaning service availability and access to extra supplies such as towels.
Stayed 3 nights in May 2025