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Pestana Collection Plaza Mayor

4.0 star property

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Couples treatment rooms, sauna, body treatments, aromatherapy
Lunch and dinner served
Lunch and dinner served
Couples treatment rooms, sauna, body treatments, aromatherapy
Superior Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $274
$249 nightly
$274 total
Total with taxes and fees
Jul 21 - Jul 22

Explore the area

View in a map
Calle Imperial, 8, Madrid, 28012
  • Place, Plaza Mayor
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Royal Palace of Madrid
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

9.6 out of 10
Exceptional
(29 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Superior Room (Plaza Mayor)

10.0 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor | Minibar, in-room safe, desk, laptop workspace

Deluxe Plaza Mayor

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

View all photos for Loft

Loft | Minibar, in-room safe, desk, laptop workspace

Loft

8.8 out of 10
Excellent
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace

Suite (Plaza Mayor)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Plaza Mayor Room

Minibar, in-room safe, desk, laptop workspace

Superior Plaza Mayor Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Plus

Minibar, in-room safe, desk, laptop workspace

Superior Plus

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Front of property
UMusic Hotel Madrid
Madrid Centro
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 910 reviews
$205 nightly
The price is $226
Jun 30 - Jul 1
Total with taxes and fees
UMusic Hotel Madrid

About the neighborhood

Madrid

With a stay at Pestana Collection Plaza Mayor, you'll be centrally located in Madrid, steps from Plaza Mayor and within a 10-minute walk of Royal Palace of Madrid. .This spa hotel is 1 mi (1.6 km) from Thyssen-Bornemisza National Museum and 1 mi (1.6 km) from Museo Nacional Centro de Arte Reina Sofía.

What's nearby

  • Plaza Mayor - 2 min walk - 0.1 miles
  • San Miguel Market - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Gran Via - 8 min walk - 0.5 miles

Getting around

  • Madrid Principe Pio Station - 2 min drive
  • Tirso de Molina Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive

Restaurants

  • ‪Bar La Campana - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Taberna Corrientes - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬3 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk

About this property

Pestana Collection Plaza Mayor

Pestana Collection Plaza Mayor offers 87 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 87 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Stop by the hotel's restaurant, Terraza Plaza Mayor, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Terraza Plaza Mayor - This restaurant serves lunch and dinner.
Café de la Plaza – Pátio - This café specializes in Regional cuisine and serves light fare only. Open select days.
Onsite venue #3 - cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Café de la Plaza – Pátio
  • Terraza Plaza Mayor

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 11:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Pestana Collection Plaza Mayor Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 832 out of 1003 reviews
Rating 8 - Good. 113 out of 1003 reviews
Rating 6 - Okay. 29 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lane

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff service, beautiful hotel in a unique historic location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Natalja

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very helpful staff, comfortable bed and relaxing experience.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

alessandro

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with an excellent staff working there, the location is the best in the city too!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jose C

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, and location is unreal! Perfect base with great facilities and people also
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edgar Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, location and food
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

david

Great hotel and location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! The staff was fantastic and so helpful!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Giovanna

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous hotel Ideal location Brilliant staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Cherie Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, amenities and location are A+
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and lovely hotel and staff.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff was outstanding! Great location and nice clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff Fantastic location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and beautiful rooms. I recommend a room overlooking the plaza.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff was very accomodating
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a few days.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Pam

Liked: Cleanliness, amenities
Staff friendly. Great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great central location with clean room & attentive staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

CHARLES

Probably the best 4 star hotel on Europe we've stayed at.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and helpful. Underground pool is really cool
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was excellent (our room was available when we arrived at 9am!), the room was very clean, a comfortable bed, well equipped, excellent housekeeping, great/helpful front desk staff and concierge service; perfect location, in all it could not havce been a better stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved friendly staff and great location.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities
Amazing facility and staff! Beautiful spa, great location
View
Stayed 2 nights in Dec 2025