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CheapTickets Verified Reviews
3.0 of 5 guest rating
Room type Options Nightly price Book
Premium Room
Room with view
430 square feet
1 Queen Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Double room with extra bed
Room with view
269 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Familiar Room
Room with view
430 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Classic Room
Room with view
215 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room
Room with view
344 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Central hotel with business center connected to the convention center in Madrid

Popular property highlights

Free WiFi
Business center
Laundry facilities
24-hour front desk
Multilingual staff

With a stay at Crisol Vía Castellana, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 3 minutes by foot from Plaza de Castilla. This upscale hotel is 1.7 mi (2.7 km) from Santiago Bernabéu Stadium and 4.1 mi (6.6 km) from Gran Via.

Make yourself at home in one of the 228 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.

Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 3315 square feet (308 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 3315 square feet (308 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Crisol Vía Castellana has designated areas for smoking.

  • Organic food
  • Elevator
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • Conference space
  • Business center
  • Vegan menu options available
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1993
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Wheelchair accessible
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Safe-deposit box at front desk
  • Conference space size (meters) - 308
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 3315
  • Designated smoking areas
  • Ballroom
  • Laundry facilities
  • Vegetarian breakfast available
  • Total number of rooms - 228
  • Internet access - wireless
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Languages Spoken

  • English
  • French
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Crisol Vía Castellana offers 228 accommodations with minibars and safes. These individually furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free WiFi
  • Dial-up Internet access (surcharge)
  • Individually furnished
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

This property uses solar energy

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. This property uses solar energy.

Humane animal treatment

Comprehensive food waste policy

Comprehensive recycling policy

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available for breakfast

Renewable energy source - solar

Debit cards

Online penalty collection

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Covered self parking fee: EUR 21 per day
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Castilla Plaza Hotel
  • Hotel Castilla Plaza
  • Hotel Vía Castellana Madrid
  • Hotel Vía Castellana
  • Vía Castellana Madrid
  • Vía Castellana
  • Abba Castilla Plaza Madrid
  • Hotel Abba Castilla Plaza

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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