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Santo Mauro, a Luxury Collection Hotel, Madrid

Property class: 5 and above

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Photo gallery for Santo Mauro, a Luxury Collection Hotel, Madrid

An outdoor café with checkered flooring, outdoor seating, and tables.
A grand building with a fountain, surrounded by well-manicured gardens and palm trees.
A luxurious hotel lobby with ornate decor, a grand chandelier, and a view to the outside.
A checkered outdoor patio with seating, a bar area, and a staircase leading to an upper level.
A grand hallway with ornate columns, a central decorative fountain, and a staircase leading to an upper level.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $926
$842 nightly
$926 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Calle de Zurbano, 36, Madrid, Madrid, 28010
  • Place, Paseo de la Castellana
    ‪2 min walk‬
  • Place, Plaza de Colon
    ‪10 min walk‬
  • Place, Gran Via
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, two armchairs, a small table, and two bedside lamps.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

A room with a concrete wall, a round table, two armchairs, a sofa, and a floor lamp.

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

A large bed with a tufted headboard, two bedside lamps, a chair, and a framed picture on the wall.

Premium Room

10.0 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 1 King Bed

A room with a striped armchair, a tufted sofa, a marble coffee table with a book and flowers, a framed horse painting, and a door with geometric patterns.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

With a stay at Santo Mauro, a Luxury Collection Hotel, Madrid, you'll be centrally located in Madrid, steps from Paseo de la Castellana and a short 3-minute drive from El Retiro Park. .This luxury hotel is 1.3 mi (2.1 km) from Gran Via and 1.6 mi (2.6 km) from Puerta del Sol.

What's nearby

  • Paseo de la Castellana - 2 min walk - 0.1 miles
  • Plaza de Colon - 10 min walk - 0.6 miles
  • El Retiro Park - 18 min walk - 1.0 mile
  • Puerta de Alcalá - 18 min walk - 1.0 mile
  • Gran Via - 19 min walk - 1.0 mile

Getting around

  • Alonso Martinez Station - 6 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Makkila Almagro - ‬2 min walk
  • ‪Coque - ‬4 min walk
  • ‪Mercato Ballaró - ‬4 min walk
  • ‪Maison Matcha - ‬3 min walk
  • ‪La Pilla - ‬4 min walk

About this property

Santo Mauro, a Luxury Collection Hotel, Madrid

Santo Mauro, a Luxury Collection Hotel, Madrid offers 49 accommodations with DVD players and minibars. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 49 individually decorated guestrooms, featuring minibars and DVD players. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at La Biblioteca Restaurante, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 2077 square feet (193 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Children aged 12 and younger eat free breakfast.
La Biblioteca Restaurante - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
The Gyn Bar - This bar serves light fare only. Open daily.
Santo Mauro Gardens - This bar serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 60.50 per day)
  • Valet parking on site (EUR 32.67 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: EUR 60 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Biblioteca Restaurante
  • Santo Mauro Gardens
  • The Gyn Bar

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Dining table
  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 110 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for EUR 93.5 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 60 per person
  • Self parking fee: EUR 60.50 per day
  • Valet parking fee: EUR 32.67 per day
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 93.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

AC Autograph Collection
AC Mauro
AC Santo Mauro
AC Santo Mauro Autograph Collection Hotel
AC Santo Mauro Autograph Collection Hotel Madrid
AC Santo Mauro Autograph Collection Madrid
Santo Mauro
Ac Santo Mauro, An Autograph Collection Hotel Madrid
Hotel Santo Mauro Autograph Collection
Santo Mauro a Luxury Collection Hotel Madrid
Santo Mauro, a Luxury Collection Hotel, Madrid Hotel
Santo Mauro, a Luxury Collection Hotel, Madrid Madrid
Santo Mauro, a Luxury Collection Hotel, Madrid Hotel Madrid

Santo Mauro, a Luxury Collection Hotel, Madrid Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 155 out of 183 reviews
Rating 8 - Good. 21 out of 183 reviews
Rating 6 - Okay. 5 out of 183 reviews
Rating 4 - Poor. 2 out of 183 reviews
Rating 2 - Terrible. 0 out of 183 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff, comfortable and clean rooms, great breakfast and burger
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A beautifully decorated room, impeccably clean, with excellent amenities throughout
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Madrid
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room … good service. Friendly staff
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Beautiful, historic property in fully remodeled condition. Great, quiet location. The service and attention were impeccable and made our Madrid stay very special.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great open air are
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Peacefull
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical December getaway

Spectacular. Might be one of the best hotel experiences we’ve ever had. Looking forward to come back during the spring to enjoy the garden area!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury!
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Georgeus palace, with beautiful decoration in the nicest Madrid¨s neigborhood. Lobby, restaurantes, bars, and so, look wonderfull and luxury. Bedroom large & confortable. I needs some technological update.
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
The location is excellent. The overall property is lovely although a bit tired. The rooms were in need of an update and were slightly dirty. The restaurant was pretty, condescending wait staff and mediocre food for the cost. The outside area is lovely and unusual for the city location.
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
OUTDATED AWFUL ROOM SERVICE
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very hard to condense in a few word our stay in Santo Mauro. EVERYTHING, ABSOLUTELY EVERYTHING has been perfect. We stayed in this hotel as we wanted to treat ourselves for a few days before and after our wedding... well, the team went above and beyond to make our stay perfect and memorable. Everyone was really helpful and willing to make our stay special, and they definitely succeeded. The rooms are from out of this world, the beds are second to none, the service is superb, and the details and attentions the staff had with us will never be forgotten... and I could go on and on and on. Thank you so much to the whole team for making an already special day even better, we will definitely come back for our wedding anniversary!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

amazing!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso lugar, con maravillosa atención y maravillosa ubicación. Además me dieron un upgrade que yo no pedí. 10 puntos con mención honorífica.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A equipe de funcionários é excelente!!! O café da manhã delicioso!!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nos ha encantado el hotel, repetiremos seguro, el personal se ha portado genial con nosotros.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Los baños son muy chicos.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
El Hotel es precioso, una propiedad llena de diseño y lujo, el personal muy atento, muy al nivel del Hotel que son, la ubicación fenomenal si buscas ir de compras calle Serrano queda a pocos minutos caminando, pero la habitación muy obscura todo el tiempo, la iluminación muy tenue, batallé con ese tema toda mi estadía, me sentí en todo momento encerrada, porq es imposible abrir cortinas ya que enfrente otra ventana de otra habitación estaba y se veía todo, la limpieza no me encanto… por el nivel y el precio uno espera entrar y oler ese aroma que te dan los Hoteles de lujo, pero todo el tiempo tenía un olor peculiar, la primer mañana desayuné en habitación las mermeladas y el pan quedaron por 2 días más (nunca se levantaron), tomé una cerveza del mini bar nunca levantaron el envase tuve q tirarlo yo,etc esos detallles que por el precio piensas q están pulidos y resueltos, pero no fue así.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Me encabto
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio La comida deliciosa
Stayed 1 night in Jul 2025