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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

City view
Breakfast, lunch, dinner served; Spanish cuisine
Front of property
Reception
Premium Triple Room, Terrace | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(100 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(28 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(34 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(32 reviews)
  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.2 out of 10
Wonderful
(17 reviews)
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Front of property
Hotel Moderno Puerta del Sol
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 975 reviews
$128 nightly
The price is $140
Feb 1 - Feb 2
Total with taxes and fees
Hotel Moderno Puerta del Sol

About the neighborhood

Madrid

With a stay at Hotel Europa, you'll be centrally located in Madrid, steps from Puerta del Sol and within a 5-minute walk of Gran Via. .This hotel is 1.2 mi (2 km) from Prado Museum and 1.6 mi (2.6 km) from Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de Santa Ana - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Café Europa - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café&Tapas - ‬2 min walk
  • ‪Café & Té - ‬1 min walk
  • ‪All U Can Eat - ‬2 min walk

About this property

Hotel Europa

Central Madrid hotel connected to the convention center, steps from Puerta del Sol
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Enjoy Spanish cuisine at Café Europa, a café which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Café Europa - This café specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1017 reviews
Rating 8 - Good. 197 out of 1017 reviews
Rating 6 - Okay. 57 out of 1017 reviews
Rating 4 - Poor. 22 out of 1017 reviews
Rating 2 - Terrible. 10 out of 1017 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. In the heart of everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed three nights at the end of a Camino walk. The location was excellent; steps from the commuter train stop, walking distance to major and less major attractions. The room was clean, large and comfortable. We initially were assigned an interior room, but on request were given a room with view of the plaza, busy and probably a bit noisier, but good windows/balcony doors kept the noise down to a reasonable level.
Stayed 3 nights in Oct 2025

10/10 Excellent

ashraf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibrant and lively place to stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Savita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this hotel is that it is right in the plaza de sol! Besides, the other destinations are walkable from here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ulises, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Lorraine

Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, welcoming staff, good breakfast. We’ll recommend the hotel to others!
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Stayed 2 nights in Oct 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, and beautiful hotel with comfortable, clean rooms and great service. Nice restaurant with great food and wine. Conveniently located at Plaza Mayor in the heart of Madrid. Rooms are very soundproof, considering the noisy location. If you want a quiet night of sleep, get an interior facing room. Rooms overlooking the plaza have a nice view, but are noisier throughout the whole night because the city never sleeps. However, this hotel does a much better job of soundproofing with thicker walls and windows than other hotels in the area. Service is impeccable and everything is well appointed. The bathroom, especially is spacious with an updated shower that has consistent hot water and excellent water pressure. Nice bath products too.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert Gordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Location is within walking distance to palace, museums, shopping, and dining.
Stayed 6 nights in Sep 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the location is the best
Stayed 1 night in Sep 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed 1 night but the room was clean and quiet (we had an inner room). Bed was super comfortable & AC worked great. The location was very convenient for walking around the plazas & close to tons of bars & restaurants. We would stay again!
Stayed 1 night in Sep 2025

8/10 Good

Shafiq

Stayed 1 night in Sep 2025

8/10 Good

Lydia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente localizacion, excellente staff & servicio. La Ducha es un poco peligrosa pues resbala el piso y no tiene barras para agarrarse. El agua se sale fuera por todo el baño debido al diseño de la puerta.
Stayed 5 nights in Sep 2025

10/10 Excellent

stacy

Liked: Amenities
We had a great time. The location was superb. The front desk staff was very helpful for all of our travel needs.
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was overpriced. Rooms were clean. Basic hotel nothing special. Good location.
Stayed 2 nights in Sep 2025

8/10 Good

Ame

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was centrally located near all the major attractions within 10-15 minutes walking distance. The hotel staff was very helpful and provided excellent service. Although the hotel is a bit outdated and does not have many amenities, the room and bathroom were spacious and very clean.The elevator was a plus!
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent and so was the restaurant staff even with the language differences.
Stayed 4 nights in Sep 2025

10/10 Excellent

Irma Alicia Perez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite hotel. Good location. Professional staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a fantastic location. The staff was friendly and very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Zhijun

Stayed 1 night in Sep 2025