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CoolRooms Palacio de Atocha

Property class: 4

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Photo gallery for CoolRooms Palacio de Atocha

A poolside area with wooden decking, outdoor seating, and a small pool.
Creator video
A table set for breakfast with croissants, fruit, and coffee, overlooking a pool.
An ornate hallway with a chandelier, a neon sign reading "COOL ROOMS", and a staircase leading to an upper level.
A grand staircase with ornate white railings and a wooden finish.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $522
$475 nightly
$522 total
Total with taxes and fees
Nov 11 - Nov 12

Explore the area

View in a map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Premium Double Room

A spacious bedroom with a large bed, a bedside table with lamps, and a bench.

Premium Double Room

10.0 out of 10
Exceptional
(15 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large bed, bedside tables, a desk, and built-in shelving.

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A modern hotel room with a large bed, bedside tables, a ceiling light, and a view of the bathroom.

Deluxe Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

A bedroom with a large bed, a skylight, a bedside table with a lamp, and a bench.

Superior Suite, 2 Bedrooms, 2 Bathrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite

A spacious bedroom with a large bed, a bench, a desk, and a seating area with a sofa and chairs.

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

A rooftop hot tub with a view of a church and surrounding buildings.

Signature Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1022 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Madrid

A stay at CoolRooms Palacio de Atocha places you in the heart of Madrid, within a 10-minute walk of Puerta del Sol and Plaza Mayor. .This hotel is 0.6 mi (0.9 km) from National Prado Museum and 0.6 mi (1 km) from Gran Via.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.6 miles

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Acid Bakehouse - ‬3 min walk
  • ‪Casa Alberto - ‬3 min walk
  • ‪Ambu - ‬3 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Gosto Café - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Victorian hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
CoolRooms Palacio de Atocha has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 30 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 907 out of 1000 reviews
Rating 8 - Good. 78 out of 1000 reviews
Rating 6 - Okay. 6 out of 1000 reviews
Rating 4 - Poor. 4 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel set in a grand old home, well located close to restaurants, shopping, tourist attractions, art galleries and parks. Our room was beautifully decorated, the staff were superb and the restaurant was excellent. Highly recommend this place - we will definitely be back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and rooms were amazing and the service was outstanding. Alvaro level of service was exceptional - we were so impressed!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed at Coolrooms - beautiful hotel in a great location - cannot wait to come back again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a very pleasant experience. Rooms are spacious and clean. Food and drinks are great. Overall, had a wonderful experience and will consider going back.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top notch. Kudos to the whole team. Always accomodating and always gave us extra care. We had an amazing stay and would definitely recommend when in Madrid.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Madrid, very close to areas we wanted to see
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful and in a great location. We had a suite right by the pool and it was very lovely. The suite was spacious and had great amenities. The pool was serene and the loungers were very comfortable. The staff were so attentive and helpful. I will definitely go back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and rooms, great and friendly staff!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful concept, executed wonderfully.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near amazing restaurants! Beautiful rooms and excellent service. The breakfast is a must do!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this unique property. Our room was clean and very spacious. We had a lovely welcome gift. The maid service was lovely. The pool was a fantastic treat after long days walking in the heat.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between the Prado Museum and Plaza Mayor
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Absolutely outstanding, will be back!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. Perfect central location with a welcoming and friendly staff. The rooms had all of the amenities we could possibly need. We had a wonderful experience and would highly recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Superb accommodation and excellent service
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate property with very attentive staff. Incredible location. The rooms are massive and spotlessly clean. Truly one of the nicest hotel rooms I’ve ever stayed in. The beds are so comfortable and the rooms feel so luxurious. The bathrooms are gorgeous. The breakfast is wonderful. This is a 5 star property. I can’t say enough good things about it and we will certainly be back. We immensely enjoyed our stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptionally well located and the rooms and common areas are very well kept. Staff is super friendly. Definitely coming back here in my next trip to Madrid
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decorated rooms. Second time I stay at the hotel. Fresh food and high end amenities.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last night stay in Madrid and it was FANTASTIC!!! The staff was over-the-top helpful and kind; the room was immaculate and well pointed and the location was spot on! It will be our home away from home when we're back in Spain! ALWAYS!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully Mai rained property in the heart of Madrid. The staff were very accommodating and helpful. Our double double room was spacious and well appointed and the bathroom was huge. Also a quiet property within walking distance to everything on our list.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and staff.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem in the heart of Madrid. We were so impressed with our stay and the service was definitely 5 star! From the rooms, amenities, food, decor, and small touches, everything was perfect! Thank you for an amazing week in Madrid!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024