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Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Executive Room
592 square feet
2 Twin Beds and 1 Twin Sofa Bed 1 Double Bed and 1 Twin Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Double Room
377 square feet
2 Twin Beds 1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Suite
646 square feet
2 Twin Beds and 1 Twin Sofa Bed 1 Double Bed and 1 Twin Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Basic Double or Twin Room, Courtyard Area
258 square feet
2 Twin Beds 1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite
484 square feet
2 Twin Beds and 1 Twin Sofa Bed 1 Double Bed and 1 Twin Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room
323 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
5-star beach hotel with a full-service spa

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Indoor pool
24-hour business center

Grand Hotel Villa Castagnola is centrally located in Lugano, a 3-minute walk from Lake Lugano and a 2-minute drive from Palazzo dei Congressi. This 5-star hotel is 0.9 mi (1.4 km) from Parco Ciani and 1.4 mi (2.3 km) from LAC Lugano Arte e Cultura.

Make yourself at home in one of the 74 individually decorated guestrooms, featuring minibars and DVD players. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and bidets.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy Mediterranean cuisine at Le Relais, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Lugano? This hotel has facilities measuring 4864 square feet (452 square meters), including conference space. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Grand Hotel Villa Castagnola

Viale Castagnola 31, Lugano, TI 6906

Hotel Amenities

Hotel Amenities

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Villa Castagnola like an indoor pool and an outdoor tennis court.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a steam room, a fitness center, and a garden. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Grand Hotel Villa Castagnola has designated areas for smoking.

  • Library
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Covered parking
  • Turkish bath/Hammam
  • Porter/bellhop
  • Secured parking
  • Covered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Computer station
  • Food and water bowls
  • Conference space size (meters) - 452
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Outdoor tennis court
  • Parking (limited spaces)
  • Total number of rooms - 74
  • Number of floors - 5
  • Fireplace in lobby
  • Designated smoking areas (fines apply)
  • Full-service spa
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1880
  • Electric car charging station
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 3
  • 24-hour business center
  • Conference space size (feet) - 4864
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Russian
  • Dutch

Parking

Self parking (surcharge) , Valet parking (surcharge) , Limited onsite parking

Room Amenities

Grand Hotel Villa Castagnola offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Each accommodation is individually decorated. Beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Ceiling fan
  • Desk
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • DVD player
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Individually decorated
  • Pillow menu
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Heating
  • Towels provided
  • Bedsheets provided
  • Champagne service
  • Child-size bathrobes
  • Child-size slippers

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Le Relais - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Ristorante Arté al Lago - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open select days.

La Rucola - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna, and a fitness center.

Spa Services

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 120 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CHF 50.00 per pet, per night
  • Dogs only
  • Food and water bowls are available

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC).

One child stays free

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Property follows sanitization practices of COVID-19 Guidelines (CDC)

UnionPay

Credit card pre-authorization

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: CHF 25 per day
  • Covered valet parking fee: CHF 25 per day
  • Pet fee: CHF 50.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Hotel Castagnola
  • Grand Hotel Villa Castagnola
  • Grand Hotel Villa Castagnola au Lac
  • Grand Hotel Villa Castagnola au Lac Lugano
  • Grand Villa Castagnola au Lac
  • Grand Villa Castagnola au Lac Lugano
  • Villa au Lac
  • Villa Castagnola
  • Villa Castagnola au Lac
  • Villa Castagnola Hotel
  • Grand Hotel Villa Castagnola Lugano
  • Grand Villa Castagnola Lugano
  • Grand Villa Castagnola
  • Grand Hotel Lugano
  • Grand Villa Castagnola Lugano
  • Grand Hotel Villa Castagnola Hotel
  • Grand Hotel Villa Castagnola Lugano
  • Grand Hotel Villa Castagnola Hotel Lugano

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC).

Enhanced food service safety measures are in place.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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