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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Free daily continental breakfast
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, laptop workspace, free rollaway beds, WiFi
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchenette | Private kitchen
Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
The current price is $73
$63 nightly
$73 total
Total with taxes and fees
Jun 24 - Jun 25

Explore the area

View in a map
3901 19th Street, Lubbock, TX, 79410
  • Place, Maxey Park
    ‪8 min walk‬
  • Place, United Supermarkets Arena
    ‪15 min walk‬
  • Place, Texas Tech University
    ‪5 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, free rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed) | Desk, laptop workspace, free rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Desk, Flat Screen Television

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, 1,540 reviews
$71 nightly
The price is $81
Jun 28 - Jun 29
Total with taxes and fees
Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr

About the neighborhood

Lubbock

With a stay at SureStay Plus Hotel by Best Western Lubbock Medical Center, you'll be centrally located in Lubbock, within a 5-minute drive of Texas Tech University and University Medical Center. .This hotel is 0.3 mi (0.5 km) from Covenant Lakeside Hospital and 0.6 mi (1 km) from Maxey Park.

What's nearby

  • Maxey Park - 8 min walk - 0.5 miles
  • United Supermarkets Arena - 15 min walk - 0.8 miles
  • McLeod Tennis Center - 4 min drive - 1.9 miles
  • Texas Tech University - 5 min drive - 2.4 miles
  • Rawls Course - 6 min drive - 2.4 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪United Express Fuel - ‬11 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Pho District 1 - ‬11 min walk
  • ‪Picantes - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

SureStay Plus Hotel by Best Western Lubbock Medical Center offers 112 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Satellite television is provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and spring water baths.

This Lubbock hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 112 air-conditioned guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Lubbock? This hotel has 1636 square feet (152 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,636 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from April to August
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 107 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for work
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Marteil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was fast staff was extremely friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vydon

Liked: Cleanliness, staff & service, amenities
I shall return and recommend this hotel The breakfast was very good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hollana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff was friendly and the rooms were clean and comfortable.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast, clean room, overall a nice stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly service, breakfast was fresh and room was clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff was friendly and easy check in and check out process. Room was clean and spacious.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would definitely stay here again. The staff was excellent, very friendly. The pet fee was great, not overly charged as other places are. We forgot a cell phone and the staff quickly called us to notify us for pick up; which was great because imgine being miles away and having to come back for it. We even got a complementary drink form their Lounge. The "hot breakfast" was good too. I'm extremely happy with the stay. Would definitely recommend.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Matt

Room was ok not great but ok for the amount of money
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly/helpful staff.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Irma

Liked: Cleanliness, staff & service, amenities
Breakfast could have more selections.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great and peaceful stay
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sharon

Liked: Amenities, property conditions & facilities
Great breakfast great room great sale price
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Edmundo

Liked: Cleanliness, staff & service, amenities
room was in good condition, staff was informative
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lance

Liked: Amenities
Close to freeway and reasonable price for the nice rooms
Stayed 2 nights in Sep 2025
Verified

8/10 Good

JOSH

Liked: Staff & service, room comfort
Bar was awesome and bartender was fantastic
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Great staff and clean rooms. Room had many appliances. Breakfast was included and also good.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities
Room smelled like smoke, breakfast wasn’t great, bugs in the bathroom floor.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Arnulfo

Place was a little too dark almost felt like an abandoned hospital
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
😀
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
😃
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool area
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome, easy check in, clean rooms,& finally safe area
Stayed 1 night in Jul 2025