Best Western Lubbock West Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Free daily on-the-go breakfast
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
$91
$79 nightly
$91 total
Total with taxes and fees
Apr 7 - Apr 8

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪15 min walk‬
  • Place, West End Center
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Bathtub

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, Balcony

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Sofabed, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

1 King 2 Single Beds, Non-Smoking, Family Room, Microwave And Mini-Refrigerator

  • Sleeps 4

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4

Similar properties

About the neighborhood

Lubbock

With a stay at Best Western Lubbock West Inn & Suites in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Ballet Lubbock. .This hotel is 1.6 mi (2.6 km) from South Plains Mall and 1.6 mi (2.6 km) from Lubbock Premiere Cinema.

What's nearby

  • Ballet Lubbock - 7 min walk - 0.4 miles
  • South Plains Mall - 15 min walk - 0.8 miles
  • Lubbock Premiere Cinema - 15 min walk - 0.8 miles
  • West End Center - 2 min drive - 1.7 miles
  • Texas Tech University - 5 min drive - 5.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Sonic Drive-In - ‬16 min walk

About this property

Best Western Lubbock West Inn & Suites

Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 73 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Best Western Lubbock West Inn & Suites. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 312 out of 628 reviews
Rating 8 - Good. 127 out of 628 reviews
Rating 6 - Okay. 72 out of 628 reviews
Rating 4 - Poor. 43 out of 628 reviews
Rating 2 - Terrible. 74 out of 628 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

courtland

Stayed 1 night in Jan 2026

10/10 Excellent

brandal

Stayed 1 night in Jan 2026

6/10 Okay

Jeremy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The employees were nice and the quality of the breakfast was decent. However, it was the same options everyday (1/2/26 - 1/4/26). Our beds were clean and comfortable but the bathtub / shower needs better cleaning. Our room was huge, which I like, but a larger TV for the space would have been nice. The stairwell on the south side of the building needs cleaning and various exit doors need repairs. The elevator near the lobby was safe, but the door constantly vibrated when the car was moving up and down, giving the appearance of a safety issue. Overall, it was a decent stay for the price but the building needs some renovations.
Stayed 3 nights in Jan 2026

4/10 Poor

David

Stayed 1 night in Dec 2025

10/10 Excellent

Gary, Quanah

Liked: Cleanliness, amenities
The room was clean, well decorated and spacious. The breakfast was good, with variety. The staff was friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities
Clean room and staff was helpful
Stayed 1 night in Dec 2025

4/10 Poor

Marci

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Moldy bathtubs, elevators felt like they were about to break, lamp didn’t work, remote didn’t work, ceiling fan didn’t work. Not worth the money.
Stayed 1 night in Dec 2025

8/10 Good

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. Room could have been cleaner. Room kitchen didn’t have dishes. Loved the large room with separate sitting area.
Stayed 7 nights in Dec 2025

8/10 Good

Kerina

It was a great stay..
Stayed 1 night in Dec 2025

8/10 Good

Kristopher

Liked: Cleanliness, amenities, property conditions & facilities
Yes— shower might need some updating and the light bulbs could be replaced with better illuminated and functioning LEDs . Otherwise, clean and spacious rooms
Stayed 7 nights in Dec 2025

10/10 Excellent

Terra

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

6/10 Okay

Lynn

Stayed 1 night in Dec 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nicely set up but there were some issues with cleanliness. Room lock card went bad and had to get new room cards. Overall was OK but can't give it top reviews.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was spacious and clean the staff was very friendly
Stayed 1 night in Dec 2025

8/10 Good

Veronica

Stayed 1 night in Dec 2025

8/10 Good

Larry

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Lanceson

Liked: Cleanliness, staff & service, amenities
Clean , great complimentary breakfast , room is very spacious. Lots of amenities
Stayed 9 nights in Dec 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness
The bath tub was rusty and dirty, the pillows and sheets had stains and smelled, the room smelled. The WiFi wasn’t working properly and our tv wasn’t working either.
Stayed 2 nights in Dec 2025

2/10 Terrible

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
We got to our room and immediately started looking for a new hotel. The room was very dingy and had dirty towels and trash everywhere. Couch was stained and dirty. The shower was moldy, I would not recommend staying here.
Stayed 1 night in Dec 2025

4/10 Poor

Alphonso

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Kwy card kept not working
Stayed 7 nights in Dec 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Pam

Business traveler
Liked: Cleanliness, staff & service, amenities
Front desk person friendly and very helpful, room is clean and quiet(could be cooler).
Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service
Yes it was nice
Stayed 2 nights in Dec 2025