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Sonesta Maho Beach All Inclusive Resort Casino & Spa

4.0 star property

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Photo gallery for Sonesta Maho Beach All Inclusive Resort Casino & Spa

View from room
Creator video - submitted by Hotel Guru
On the beach, sun loungers, beach umbrellas, beach towels
Exterior
Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
$445
$427 nightly
$445 total
Total with taxes and fees
Apr 20 - Apr 21

Explore the area

View in a map
1 Rhine Road, Maho Bay, Lowlands
  • Place, Casino Royale
    ‪1 min walk‬
  • Place, Maho Beach
    ‪1 min walk‬
  • Place, Mullet Bay Beach
    ‪13 min walk‬
  • Airport, Philipsburg (SXM-Princess Juliana Intl.)
    ‪17 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Pool View (1 Bedroom Garden View Suite)

Suite, 1 King Bed with Sofa bed, Pool View (1 Bedroom Garden View Suite) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Pool View (1 Bedroom Garden View Suite)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 670 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite)

Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite)

  • 670 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (Garden View Double)

Deluxe Room, 2 Double Beds (Garden View Double) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Garden View Double)

7.6 out of 10
Good
(5 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

Deluxe Room, 1 King Bed, Garden View (Garden View Room King) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Oasis Pool View Double)

View from room

Deluxe Room, 2 Double Beds (Oasis Pool View Double)

8.0 out of 10
Very good
(5 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

View from room

Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

8.4 out of 10
Very good
(8 reviews)
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Signature Island View Double)

Deluxe Room, 2 Double Beds (Signature Island View Double) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Signature Island View Double)

7.8 out of 10
Good
(27 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Signature Island View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Signature Island View King)

8.4 out of 10
Very good
(19 reviews)
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Signature Ocean View Double)

Deluxe Room, 2 Double Beds (Signature Ocean View Double) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Signature Ocean View Double)

8.4 out of 10
Very good
(6 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

  • Ocean view
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

  • Ocean view
  • 725 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Superior Room Double)

Standard Room, 2 Double Beds (Superior Room Double) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Standard Room, 2 Double Beds (Superior Room Double)

  • 440 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Superior Room King)

Standard Room, 1 King Bed (Superior Room King) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Standard Room, 1 King Bed (Superior Room King)

8.8 out of 10
Excellent
(14 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ultimate Adults-Only Club Bay View Do)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Ultimate Adults-Only Club Bay View Do)

  • 440 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King)

  • Ocean view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite)

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite)

  • Ocean view
  • 725 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Ultimate Adults-Only Bay View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Ultimate Adults-Only Bay View King)

8.0 out of 10
Very good
(1 review)
  • 440 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only One Bedroom Ocea)

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only One Bedroom Ocea) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only One Bedroom Ocea)

  • Ocean view
  • 670 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Frette Italian sheets, premium bedding, free minibar, in-room safe

Standard Room, 1 King Bed

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

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Apr 20 - Apr 21
Total with taxes and fees
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About the neighborhood

Maho Reef

When you stay at Sonesta Maho Beach All Inclusive Resort Casino & Spa in Lowlands, you'll be on the beach, just steps from Maho Beach and 10 minutes by foot from Mullet Bay Beach. .This beach property is within the region of Pinel Island.

What's nearby

  • Casino Royale - 1 min walk - 0.0 miles
  • Maho Beach - 1 min walk - 0.1 miles
  • Maho Bay - 1 min walk - 0.1 miles
  • Dunes Casino - 9 min walk - 0.5 miles
  • Mullet Bay Beach - 13 min walk - 0.7 miles

Getting around

  • Princess Juliana Intl. Airport (SXM) - 8 min drive

Restaurants

  • ‪JING’S kitchen - ‬1 min walk
  • ‪Jax Steakhouse - ‬1 min walk
  • ‪Maho Cafe - ‬1 min walk
  • ‪We Lounge - ‬1 min walk
  • ‪Cloud 9 - ‬1 min walk

About this property

Sonesta Maho Beach All Inclusive Resort Casino & Spa

Sonesta Maho Beach All Inclusive Resort Casino & Spa offers 420 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Beds feature Frette Italian sheets and premium bedding. 43-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Make yourself at home in one of the 420 guestrooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor pools are a perfect way to relax and recharge. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at The Village Tavern, one of the property's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Lowlands? This property has 7858 square feet (730 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
The Village Tavern - This pub specializes in American cuisine and serves dinner only.
La Fontana - This fine-dining restaurant overlooks the ocean and specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open select days.
Palms Grill & La Cantina - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Ocean Terrace Buffet - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Pizzeria Napoli - Overlooking the ocean, this restaurant specializes in pizza and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

All inclusive details

All-inclusive room rates at Sonesta Maho Beach All Inclusive Resort Casino & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • La Fontana
  • Ocean Terrace Buffet
  • Palms Grill & La Cantina
  • Pizzeria Napoli
  • The Village Tavern

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 21 gaming tables
  • 300 slot machines
  • Beach volleyball
  • Bingo
  • Casino (21,000 square feet of space)
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Piano
  • Playground
  • Shopping
  • Snorkeling
  • Sportsbook
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • High chair
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (7,858 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

National rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Sonesta Maho Beach
Maho Beach Resort & Casino
Maho Beach Sonesta
Sonesta All Inclusive
Sonesta All Inclusive Resort
Sonesta Maho Beach All Inclusive
Sonesta Maho Beach All Inclusive Resort Casino Lowlands
Sonesta Maho Beach All Inclusive Resort & Casino
Sonesta Maho Beach Resort & Casino
Sonesta Maho Beach Resort & Casino All Inclusive
Sonesta Maho Beach All Inclusive Resort & Casino Lowlands
Sonesta Maho Beach All Inclusive Lowlands
Sonesta Maho Beach All Inclusive Casino Lowlands
Sonesta Maho Beach All Inclusive Resort Casino & Spa Lowlands

Sonesta Maho Beach All Inclusive Resort Casino & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1303 out of 2904 reviews
Rating 8 - Good. 715 out of 2904 reviews
Rating 6 - Okay. 476 out of 2904 reviews
Rating 4 - Poor. 197 out of 2904 reviews
Rating 2 - Terrible. 213 out of 2904 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Damain

Stayed 3 nights in Feb 2026

10/10 Excellent

Tatiana

Stayed 1 night in Jan 2026

10/10 Excellent

Dmitriy, Huntingdon Valley

Stayed 12 nights in Dec 2025

8/10 Good

Jeanne

Stayed 1 night in Jan 2026

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice place overall. My group’s only complaint was the flexibility with the guests at the time of checking out, if you are not out of the room with all your things at the checkout time on the dot, you get locked out, your bracelet/key gets automatically disabled. Then you have to go to the lobby and get someone to re activate your key in order to get your things and back to the lobby for the checkout.
Stayed 3 nights in Sep 2025

4/10 Poor

Rouzanna

Stayed 7 nights in Dec 2025

10/10 Excellent

Roustam, ROCKVILLE

Stayed 6 nights in Dec 2025

6/10 Okay

Zil Sureshchandra

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff is very unfriendly and rude. Staff needs more training on how to talk with customers. Everything else is good.
Stayed 7 nights in Dec 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, amenities
My Family and I had a great time in St. Martin. The property, Maho Sonesta Resort. The property met our needs for a Family of 6 adults during the week of Christmas 2025. We stayed for 5 nights and had a great time in St Martin. The property itself is good, not great. The food became a bit repetitive after awhile and it was ok at best. The adult beverages are plentiful but not premium. The property itself has probably seen better days but it wasn't bad at all. The property however could use a good cleaning and upgrade. The staff were hit or miss. Some staff members went above and beyond to satisfy our stay yet others came off as though we were a bother. The location of the resort is perfect, not to far from the airport; right on the beach and in an area that always a few shops and the feeling of being very safe. Q:Would we stay at the Sonesta Maho??? I would say yes if the price is right, but I would also check a few other resorts before making my final decision.
Stayed 5 nights in Dec 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartenders were so fantastic!! Wonderful people !!! Our waitress AVADELL FROM THE CANTINA was especially over the top fantastic !!! She made our vacation !!!!! Thank you Avadell ! Xo
Stayed 14 nights in Dec 2025

10/10 Excellent

Ksanya

Stayed 9 nights in Dec 2025

8/10 Good

Amy Jessica

Traveled with family
Liked: Cleanliness
Easy to access from the airport. Near Maho Beach for plane sightings. Beach access. Smaller Resort made it easy to get to restaurants and pool/beach and back to the room. Rooms were ok. Decent views from “Island view” rooms. Food was consistent and comparable to cruise ship style food. Good for kids and families. Staff were busy but helpful. Lines and waits were not too long. Decent for the price and busy holiday season.
Stayed 5 nights in Dec 2025

6/10 Okay

Roxanne V

Traveled with group, Traveled with family
Starting from Checking in. The front desk staff was rude and unaccommodating at first. Upon entering the room we noticed that the phone was not working and the room safe was not working.......The shower design is CRAZY. Our bathroom floor flooded the first night.......The food is mid and I would give this resort a 7/10. Also, we were unaware that amenities were given based on the floor you happened to be on.
Stayed 5 nights in Dec 2025

8/10 Good

Celia

Stayed 7 nights in Dec 2025

10/10 Excellent

LEKA, Boyds

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport with unique experience watching the landings and takeoffs. Rooms were nice. Stunning sunset view. Beautiful property. Good food options. Friendly staff.
Stayed 6 nights in Dec 2025

8/10 Good

Alyson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Love the entertainment and stunning views!! All inclusive was very nice. Was just surprised when some options weren’t available during a prime holiday week. Bed could be comfortable too.
Stayed 5 nights in Dec 2025

10/10 Excellent

Daphnee

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend
Stayed 4 nights in Dec 2025

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was nice and the cleaning staff cleaned but the room always smelled like a wet rag. Although the hotel staff kind but they were very unaccommodating. There was a price tag attached to everything. The kids club staff were the best out of the whole place. Food was typical all inclusive food, not much show of their culture. The shows were also unimpressive. They didn't really include the guest in the shows except for on one night. The teen club was a waste of time and space. My teens refused to stay there, they should have had dance party one of the nights or something more entertaining for the teens. Karaoke was inconvenient to the kids as they could not get into the bar! Like seriously! My travel and I travel as a large group every year and this is was not very accommodating. We could not even sit together at an all inclusive resort without paying $20 per person! Unbelievable!
Stayed 5 nights in Nov 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was mediocre at best. Some of the staff members seemed annoyed that we were there at times, while others were incredibly kind and welcoming. There was one night I went to the maho cafe at 625 pm and the girl scolded me for walking on her freshly mopped floor, then rubbed her head in frustration when another couple walked in behind me. So sorry to have disturbed you! Otherwise the location and views are immaculate and would absolutely be back.
Stayed 4 nights in Dec 2025

2/10 Terrible

Samanta

This
Stayed 5 nights in Dec 2025

6/10 Okay

Diana

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
The restaurant staff understanding that my mother was having mobility issues and me needing to bring food back to her room for her.
Stayed 4 nights in Dec 2025

8/10 Good

GO

Liked: Property conditions & facilities
Disliked: Staff & service
Good
Stayed 4 nights in Dec 2025

6/10 Okay

Amritpal

Traveled with family and small children
Disliked: Amenities
The staff could be friendlier especially at the restaurants. Everyone looks bored. There is quite a lack of entertainment at the resort. Often times there’s nothing much to do other than the pool and beach.
Stayed 7 nights in Dec 2025

8/10 Good

Alfredo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at the Sonesta. The buffet food was pretty good. Some people at the front desk was kind of rude, but overall the staff was really nice. I will return back to Sonesta.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025