4/10 Poor
Janet
Traveled with group
Sep 9, 2025
Check in time is at 4pm and wasn’t able to check in earlier, due to that as soon as you walk in the sales rep approach you right away
Walk you to the bar with two free complimentary drinks.
At first we thought they would give us a tour of the pool area ,rooftop and restaurants with in the hotel but few minutes into the conversation she became EXTREMELY pushy to sale you on a VIP tour /timeshare in order receive 3 nights free and discount on spa and dinner.
Which is not technically free
Cost $110 person cash only which includes breakfast and spa massage plus 2 hour tour
If you did get the 3 nights free be aware you will have to attend another 2 hr tour which is a final decision for you to purchase the VIP if you refuse they make you pay the 3 free nights
Food options in the bar weren’t great and food wasn’t so good
Aleta restaurant looked like a better option but we ended up getting food poisoning
Pool music was kept low, pool was always empty,kept seeing the same people which means hotel was mostlikely empty
Positive note It’s a Beautiful hotel in center of everything
But i would never return or recommend anyone to book here
Go Book at riu, or me Cabo



Janet
Stayed 3 nights in Sep 2025













































