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Pacific Palms Resort

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Photo gallery for Pacific Palms Resort

An outdoor dining area with palm trees, a pool, and a building with multiple floors and balconies.
A poolside area with lounge chairs and a view of mountains.
A modern bathroom with two sinks, benches, and a large mirror.
A golf course with a pond, trees, and a building in the background.
A restaurant with long tables and chairs, hanging orange lamps, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
The current price is $222
$200 nightly
$222 total
Total with taxes and fees
Oct 3 - Oct 4

Explore the area

View in a map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Industry Hills Expo Center
    ‪6 min drive‬
  • Place, Puente Hills Mall
    ‪6 min drive‬
  • Place, Round 1 Bowling and Amusement
    ‪6 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room

8.6 out of 10
Excellent
(184 reviews)
  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe king Room

A hotel room with a bed, a blue armchair, a desk with a bottle and glass, and a view of mountains through the balcony.

Deluxe king Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a desk with a chair, a table with a magazine, a lamp, and a view through the window.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Executive Room, Mountain View, Executive Level

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Executive Room, City View, Executive Level

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Executive Room, City View, Executive Level

  • City view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room, City View

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Mountain View

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room, Mountain View

  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

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About the neighborhood

La Puente

With a stay at Pacific Palms Resort in La Puente (City of Industry), you'll be within a 5-minute drive of Round 1 Bowling and Amusement and Puente Hills Mall. .This golf resort is 15.9 mi (25.6 km) from Medieval Times and 13.9 mi (22.4 km) from California State University, Fullerton.
View more Resorts in Los AngelesOpens in a new window

What's nearby

  • Industry Hills Expo Center - 6 min drive - 2.8 miles
  • Puente Hills Mall - 6 min drive - 2.8 miles
  • Round 1 Bowling and Amusement - 6 min drive - 2.8 miles
  • La Puente City Park - 8 min drive - 3.7 miles
  • Hsi Lai Temple - 11 min drive - 6.0 miles

Getting around

  • Baldwin Park Station - 13 min drive
  • Ontario Intl. Airport (ONT) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Little Caesars Pizza - ‬19 min walk
  • ‪Taco Del Rio - ‬16 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Subway - ‬5 min drive

About this property

Pacific Palms Resort

Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 292 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an outdoor pool. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the resort's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in La Puente? This resort has 45000 square feet (4181 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11 AM and on weekends between 7 AM and 10:30 AM.
Pacific Palms Resort has 2 restaurants serving breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Pacific Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 993 out of 1426 reviews
Rating 8 - Good. 217 out of 1426 reviews
Rating 6 - Okay. 110 out of 1426 reviews
Rating 4 - Poor. 53 out of 1426 reviews
Rating 2 - Terrible. 53 out of 1426 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and organize place, great location and comfortable to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to getaway. Convenient restaurant and spa.
Stayed 1 night in May 2026
Verified review

8/10 Good

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always above average and the property is very well maintained. Rooms are clean and spacious. Always a great place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious and comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Madelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and staff!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Valerio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun stay, it just seemed far away from everything.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
I will always take my wife there for our wedding anniversary. It has a great atmosphere and a restaurant with a lot to offer in the morning.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views pleasant surroundings
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property with great views.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angelique

Liked: Staff & service, amenities, property conditions & facilities
Didn’t get to check out the renovated pool; will be back; plenty of parking, friendly staff, clean, beautiful hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Great place to stay and golf
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was beautiful and the location was top tier its the perfect place when you are not trying to be to far or to close to La
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing morning views and such a nice place to stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and nice space if you’re Looking for a place to relax
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't use the spa, Breakfast choices were adequate. I definitely would recommend the Wagu hamburger at Reds restaurant.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Mara

Liked: Cleanliness, property conditions & facilities
Everything about the resort was amazing! The room, the views, the pool and the staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Anarely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great and view is excellent. Resort in good condition and well kept.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

ARTHUR E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One and only recommendation for my friend and client for this area. Each of them were enjoyed staying here and a place that will be back in the future.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings are beautiful, making it a great choice for families.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is relaxing . Rooms are big
Stayed 3 nights in Apr 2026