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CheapTickets Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, City View
Room with view
400 square feet
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Executive Room, City View, Executive Level
Room with view
450 square feet
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, Mountain View
Room with view
400 square feet
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room
Room with view
400 square feet
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Room, Mountain View, Executive Level
Room with view
450 square feet
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Romantic resort with 2 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Outdoor pool
Business center

Located in La Puente, Pacific Palms Resort is in the business district, a 5-minute drive from La Puente City Hall and 5 minutes from Babe Zaharias Golf Course. This 4-star resort is 8.2 mi (13.2 km) from California State Polytechnic University Pomona and 10.6 mi (17.1 km) from Azusa Pacific University.

Make yourself at home in one of the 292 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an outdoor pool. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 11 AM and on weekends from 7 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in La Puente? This resort has facilities measuring 45000 square feet (4181 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Pacific Palms Resort features a golf course and an outdoor pool. Dining is available at one of the resort's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. Event facilities measuring 45000 square feet (4181 square meters) include conference space. This business-friendly resort also offers a health club, a spa tub, and a sauna. Onsite self parking is complimentary.

Pacific Palms Resort is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Health club
  • Valet parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 4181
  • Spa services on site
  • Luggage storage
  • Free RV, bus, truck parking
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 45000
  • Gift shops or newsstand
  • Ballroom
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 292
  • Television in common areas
  • Number of floors - 11
  • Wedding services
  • Airport transportation (surcharge)
  • Golf course on site
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish
  • Chinese

Parking

Free self parking , Valet parking (surcharge) , Free RV, bus, truck parking

Room Amenities

Pacific Palms Resort offers 292 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Desk
  • Free weekday newspaper
  • Premium TV channels
  • Microwave (on request)
  • Refrigerator (on request)
  • Shower/tub combination
  • Free WiFi
  • Connecting/adjoining rooms available
  • LED TV
  • Microwave (surcharge)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 11 AM and on weekends between 7 AM and 10:30 AM.

Pacific Palms Resort has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Guests can play rounds at the 36-hole golf course. An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 40 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 72 hours

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 21.95 per person (approximately)
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Refrigerator fee: USD 35 per night
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Pacific Palms
  • Pacific Palms City Of Industry
  • Pacific Palms Resort
  • Pacific Palms Resort City Of Industry
  • Palms Pacific
  • Palms Pacific Resort
  • Palms Resort
  • Pacific Palms Resort La Puente
  • Pacific Palms La Puente
  • Resort Pacific Palms Resort La Puente
  • La Puente Pacific Palms Resort Resort
  • Resort Pacific Palms Resort
  • Pacific Palms
  • Pacific Palms Resort Resort
  • Pacific Palms Resort La Puente
  • Pacific Palms Resort Resort La Puente

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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