Good morning, I was truly disappointed with the condition of the first room we were given. The shower was dirty, black with grime, the sheets were stained, the floor was dirty, and the heating didn't work.
I asked to change rooms and they gave me another one right away, but the sheets were stained, the toilet seat was missing, there were no towels, no soap, and the phone kept ringing even though it was on the hook.
A very bad experience.