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Hotel Heritage

2.5 star property

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Photo gallery for Hotel Heritage

Lobby
Dining
1 King Bed Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Combined shower/tub, free toiletries, hair dryer, towels
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
12040 Garvey Avenue, El Monte, CA, 91732
  • Place, Whittier Narrows Recreation Area
    ‪8 min drive‬
  • Place, Rio Hondo College
    ‪8 min drive‬
  • Place, Rose Hills Memorial Park & Mortuary
    ‪8 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪55 min drive‬

Room options

View all photos for 2 Twin Beds Accessible

Desk, iron/ironing board, free WiFi, bed sheets

2 Twin Beds Accessible

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 Queen Bed Accessible Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

1 Queen Bed Accessible Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 1 King Bed Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

1 King Bed Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

2 Queen Beds Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed Suite Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

1 King Bed Suite Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 King Beds Suite Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

2 King Beds Suite Non Smoking

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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The price is $101
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Total with taxes and fees
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About the neighborhood

El Monte

Located in El Monte, Hotel Heritage is within a 5-minute drive of Kaiser Permanente - Baldwin Park Medical Center and Kindred Hospital - Baldwin Park. .This hotel is 11.1 mi (17.8 km) from Citadel Outlets and 13.9 mi (22.4 km) from Rose Bowl Stadium.

What's nearby

  • Whittier Narrows Recreation Area - 8 min drive - 3.3 miles
  • Rio Hondo College - 8 min drive - 5.1 miles
  • Morgan Park - 8 min drive - 4.6 miles
  • Rose Hills Memorial Park & Mortuary - 8 min drive - 5.3 miles
  • Pico Rivera Sports Arena - 9 min drive - 5.6 miles

Getting around

  • El Monte Station - 7 min drive
  • Arcadia Station - 11 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 28 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪7 Leaves Cafe - ‬4 min walk
  • ‪Taqueria La Cabana - ‬8 min walk
  • ‪Art's Burgers - ‬16 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Heritage

Hotel Heritage offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.
Make yourself at home in one of the 47 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Hotel Heritage.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 28 2024 to December 31 2024 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Administrative fee: USD 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

Property is also known as

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Hotel Heritage Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 268 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 217 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was super helpful and nice!
Stayed 1 night in Nov 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good stay

For a last minute stay it was pretty comfy. Only down side was all the traffic noise but besides that I would definitely stay there again.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members are very friendly thank you
Stayed 1 night in Nov 2022
Verified

8/10 Good

Karla

Liked: Cleanliness
Great for the price, area is amazing. Property needs improvement. Overall would stay again just for the place to sleep.
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
For the price it is what it is, but this place is pretty ok compared to some the bad places I’ve been.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time I stay here because of the club across the street and the TV didn’t work first time and second time, the bed had a big hump in the middle
Stayed 1 night in May 2023
Verified

6/10 Okay

Marco

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff Unfortunately the rooms have an Oder that woman’s perfume can fix
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Jiangwei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I have been lived
Stayed 1 night in Jul 2022
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and room was excellent so was the customer service the only thing was the elevator the door wouldn’t close and it took about 5 try’s for it to go up finally
Stayed 1 night in Sep 2022
Verified

8/10 Good

Erica

Liked: Staff & service, amenities, property conditions & facilities
Everything
Verified

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t even let me check in there so rude
Stayed 1 night in May 2023
Verified

2/10 Terrible

Karina

Disliked: Staff & service, amenities, property conditions & facilities
This place is the worst there was duty clothing under my bed there was dust all over the place
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Hao

Liked: Staff & service
Disliked: Property conditions & facilities
need more clean, fix the bath room damage
Stayed 1 night in Apr 2023
Verified

4/10 Poor

E. Martin

Disliked: Cleanliness, property conditions & facilities
The overall stay was pleasant, however there was no breakfast provided, you needed management to gain entry to the pool, and a hidden deposit was asked upon arrival which said information was included in a confirmation Email so please read all information closely. On the plus side the location was amidst shopping centers, a bank, fast food and casual dining with freeway access minutes away.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Norges

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Towels were thin couldn’t even dry myself
Stayed 1 night in Jul 2023
Verified

4/10 Poor

jeron

Liked: Cleanliness
Disliked: Staff & service
Good location was a plus. Management was unavailable during check-in, had to wait and wait and wait to check in. T.V. was inoperative and Management was not available. Had to change rooms to get a working T.V.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not use the pool
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Rachel

Chg
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Cristina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No breakfast, plus we had to pay extra $10 fee at check in. Reception was always on the phone outside called twice to ask about breakfast no one answered until I finally went to the office.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Alma

Liked: Staff & service
Disliked: Property conditions & facilities
The website pictures don’t tell you what he truth. The front desk have many excuses for the lack of cleanliness and property maintenance.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Javier H

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever!

I did stayed at the hotel. It's location is very bad and it is not a hotel to stay if you have a family. The neighborhood is bad. The hotel has no social areas. It is over rated. A 2.0 out of 5. I do not recommend it for families. A motel 6 it is way better than this venue. I do npt recommend it.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service, property conditions & facilities
It's gross
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service
Disappointing experience overall
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room towards the end first floor, there was a room across from us looks like a big family living in that room they kept the doors open so you can see so many people inside! Plus our room the lamp was broken, no toilet paper, no towels, called front desk took them couple hrs to bring everything had to call them twice for service! Never again will book at this hotel
Verified

2/10 Terrible

Arnold

Disliked: Staff & service, amenities
Misleading- require $150 deposit not clearly disclosed on Expedia. Wouldn’t be flexible about it. No manager on property or even reachable at 3 pm!
Stayed 1 night in Jul 2022