AC Hotel Pasadena

4.0 star property

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Photo gallery for AC Hotel Pasadena

2 bars/lounges, cocktail bar
Exterior
Lobby
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
$210
$179 nightly
$210 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
19 S MADISON AVE, Pasadena, CA, 91101
  • Place, Pasadena Playhouse
    ‪2 min walk‬
  • Place, Pasadena Convention Center
    ‪7 min walk‬
  • Place, California Institute of Technology
    ‪13 min walk‬
  • Airport, Burbank, CA (BUR-Hollywood Burbank)
    ‪31 min drive‬

Room options

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

  • City view
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(9 reviews)
  • 245 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Balcony (View)

  • City view
  • 558 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Courtyard View

9.8 out of 10
Exceptional
(9 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Pasadena

With a stay at AC Hotel Pasadena, you'll be centrally located in Pasadena, steps from Pasadena Playhouse and within a 10-minute walk of Pasadena Convention Center. .This hotel is 1.2 mi (2 km) from Norton Simon Museum and 1.7 mi (2.8 km) from Gamble House.

What's nearby

  • Pasadena Playhouse - 2 min walk - 0.1 miles
  • Pasadena Convention Center - 7 min walk - 0.4 miles
  • Pasadena City Hall - 8 min walk - 0.5 miles
  • California Institute of Technology - 13 min walk - 0.7 miles
  • Norton Simon Museum - 4 min drive - 1.9 miles

Getting around

  • Pasadena Station - 7 min walk
  • Memorial Park Station - 14 min walk
  • Hollywood Burbank Airport (BUR) - 31 min drive

Restaurants

  • ‪Urth Caffé - ‬1 min walk
  • ‪Aikan Sushi & Ramen - ‬4 min walk
  • ‪Wake And Late - ‬2 min walk
  • ‪Star Leaf - ‬2 min walk
  • ‪The Stand - ‬2 min walk

About this property

AC Hotel Pasadena

AC Hotel Pasadena offers 194 air-conditioned accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Pasadena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 194 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a fireplace in the lobby, and a banquet hall.
Grab a bite at AC Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pasadena? This hotel has 800 square feet (74 square meters) of space consisting of conference space and 4 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Lounge - Onsite restaurant.
Rooftop - Onsite cocktail bar. Open daily.
AC Kitchen - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 30 to 30 for adults and USD 30 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge
  • Rooftop

Things to do

  • 24-hour health club
  • Art gallery
  • Books
  • Evening entertainment
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 800 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 to 30 for adults, and USD 30 to 30 for children
  • Covered valet parking fee: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Hotel Pasadena Hotel
AC Hotel Pasadena Pasadena
AC Hotel BY Marriott Pasadena
AC Hotel Pasadena Hotel Pasadena

AC Hotel Pasadena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 181 out of 262 reviews
Rating 8 - Good. 41 out of 262 reviews
Rating 6 - Okay. 26 out of 262 reviews
Rating 4 - Poor. 11 out of 262 reviews
Rating 2 - Terrible. 3 out of 262 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

David

I wrote a lengthy email to the manager on the day that I checked out of the hotel. I have heard back from no one. My main issues are 1) lack of housekeeping leading people to dump their garbage in community garbage cans near the elevators, causing wretched smell for the first several days. 2) pot smoke was being pumped into our room through the ventilation system at all hours of the night. One night it was so bad that we woke up with raw throats and burning eyes. I don’t want any kind of smoke being pumped into my room when I’m trying to sleep 3) we use the workout facility one time. Upon walking in there, it was 83° with sun blaring through the windows. The thermostat was locked and there was no way to cool the room. It was almost intolerable. We called the front desk immediately and they said they would see if they could do something about it. We worked out for 40 minutes and no one ever did anything about it.
Stayed 5 nights in Nov 2025

6/10 Okay

Natasha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
They charged me for the breakfast even though I showed them I had a free breakfast each day, and they also had a car parking charge on it as well. Nothing was said to me when checking out , I saw the extra charges after I was home and looked at email. Im glad I saw that. But some people might not.
Stayed 9 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Lei

Stayed 2 nights in Nov 2025

6/10 Okay

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modern and has comfortable beds.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 3 nights in Nov 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities
Clean room, beautiful building, gracious staff, valet service was excellent!
Stayed 2 nights in Nov 2025

2/10 Terrible

Michael

Liked: Cleanliness
Stayed 4 nights in Nov 2025

2/10 Terrible

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged for my breakfast by the hotel even though i had a free breakfast credit because I booked through expedia. This hotel adds in expenses way beyond normal hotels in the area. Be aware
Stayed 1 night in Nov 2025

6/10 Okay

Traci

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms lacked sufficient lighting. My thermostat needed to be adjusted every day by the front desk. The hot items on the breakfast buffet were cold and the choices were minimal. The valet people were very nice and some of the staff were kind and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jaime

Stayed 2 nights in Nov 2025

10/10 Excellent

Luis F

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room and good view. Staff friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Let’s start with the staff 5 stars Hotel room 5 stars Clean room 5 stars Amenities 5 stars I had the pleasure to meet the General Manager Mr. Ben Spalden
Stayed 2 nights in Nov 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast. Coffee was good.
Stayed 5 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Macey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of old Pasadena. New hotel with clean, spacious rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vivian

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Amberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Little disappointed that housekjeeping was only every other day. When you pay this much for 3 night stay a daily refresh and towel service should be expected. They came on my last day which isn't very helpful. Not sure that I will be back
Stayed 1 night in Oct 2025

6/10 Okay

Karin

Traveled with family
Liked: Cleanliness, staff & service
My daughter and I stayed for two nights to attend a concert at the Rose Bowl Stadium. It was an excellent location to walk 20 minutes to the Parsons garage to connect with the free shuttle to the stadium. However, we had to change rooms due to a broken toilet, only to discover that the toilet was broken in the next room too but we managed with this particular challenge. The bathroom doors are made of glass and are barn door style which provides little privacy. This was an an issue for my daughter. The bed mattress was somewhat older in our second room which did not bode too well for my spinal arthritis. However, the staff were friendly enough when approached. We loved sitting in the lobby lounge and eating from their smaller menu which was delicious, or taking the food to our room. It made our schedule easier having this convenience. Breakfast is not worth the money but we had a fridge in our room so we brought in some of our own food and were able to get free tea/coffee from the lounge in the morning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Osvaldo

Stayed 2 nights in Jul 2025