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MSK The Whiteley

2.0 star property

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In-room safe, individually furnished, laptop workspace, blackout drapes
Terrace/patio
Shower, hair dryer, towels, soap
Restaurant
In-room safe, individually furnished, laptop workspace, blackout drapes

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
66-68 Inverness Terrace, London, England, W2 3LB
  • Place, Queensway
    ‪2 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Hyde Park
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

Similar properties

Front of property - evening/night
Royal Cambridge Hotel
London City Centre
  • Free WiFi
  • Parking available
  • Business services
  • Housekeeping
3.6 out of 5, Good, 1,014 reviews
$114 nightly
The price is $137
Jun 28 - Jun 29
Total with taxes and fees
Royal Cambridge Hotel

About the neighborhood

London

With a stay at MSK The Whiteley, you'll be centrally located in London, just a 4-minute walk from Kensington Gardens and 14 minutes by foot from Hyde Park. .This hotel is 0.6 mi (1 km) from Kensington Palace and 0.6 mi (1 km) from Portobello Road Market.

What's nearby

  • Queensway - 2 min walk - 0.1 miles
  • Westbourne Grove - 2 min walk - 0.1 miles
  • Kensington Gardens - 5 min walk - 0.3 miles
  • Hyde Park - 15 min walk - 0.8 miles
  • Kensington Palace - 15 min walk - 0.8 miles

Getting around

  • Bayswater Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 14 min walk
  • London City Airport (LCY) - 67 min drive

Restaurants

  • ‪Prince Alfred - ‬2 min walk
  • ‪Blank Street Coffee - ‬3 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪Gold Mine - ‬3 min walk
  • ‪Bella Italia - ‬3 min walk

About this property

MSK The Whiteley

MSK The Whiteley offers 43 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include showers and hair dryers. This London hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Make yourself at home in one of the 43 individually furnished guestrooms, featuring refrigerators and microwaves. Complimentary wired and wireless internet access is available. Bathrooms have showers and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided once per stay.
Make use of convenient amenities, which include complimentary wireless internet access and a ballroom.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (40 inches high)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Renovated entire property - October 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 225 per accommodation, per stay
  • Breakage deposit: GBP 225 per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Whiteleaf
Whiteleaf Hotel
Whiteleaf Hotel London
Whiteleaf London
Whiteleaf Hotel London, England
Whiteleaf
Whiteleaf Hotel London England
Whiteleaf Hotel Hotel
Whiteleaf Hotel London
Whiteleaf Hotel Hotel London

MSK The Whiteley Reviews

Reviews

5.0
Rating 10 - Excellent. 12 out of 250 reviews
Rating 8 - Good. 32 out of 250 reviews
Rating 6 - Okay. 65 out of 250 reviews
Rating 4 - Poor. 80 out of 250 reviews
Rating 2 - Terrible. 61 out of 250 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

2.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Tiny room in a great location

I stayed here for 4 nights in April, in between moving house. I work in London so didn't need to spend much time in the hotel room which is probably a good thing as the room was tiny! I had a single room on the 2nd floor and it literally was a single bed in a room and not much else. The bed was comfy,the tv worked fine and wifi was ok so that was good. The staff on arrival were friendly - I didn't meet any more staff and didn't have any breakfast so can't really comment on those. The location was great - I went for a run around Hyde Park after work and Bayswater is just round the corner so plenty of restaurants and shops to visit. The bathroom was tiny but clean. Overall, if you suffer from Claustrophobia , don't stay here, but if all you want is a (tiny) bed in a good location then it's fine.
Verified

2/10 Terrible

Gladys

Degeulase
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appallingly

On arrival at the whiteleaf hotel we found it to be closed down and looking like a building site. The telephone number is invalid and hotels.com were no help at all. We had nowhere to stay and had to find a last minute hotel. We are still trying to get our money back and absolutely disgusted with the lack of customer service aftercare.
Inside the whiteleaf hotel
Stayed 2 nights in May 2021
Verified

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunkhotell

Skitsunkigt hotell med svartmögel runt fönstret på rummet och sängarna var typ 4 ihopsatta dynor med kanter åt alla håll där man ligger. Vissa i personalen var ganska trevliga medans andra var bara besvärade av att få en fråga. Ingen frukost serverades fastän det stod det i annonsen när vi bokade hotellet! Vill du ha nån form av psykisk klåda ska du åka hit. Personligen kommer jag aldrig att besöka hotellet igen. Riktigt dåligt!!
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Stuslig, slitent hotell med god beliggenhet.

Hvis du er på utkikk etter noe sentralt, veldig billig sted uten noe ekstra, kan dette være stede for deg. Da kan du ikke være nøye på støv, slitne rom og manglende housekeeping. De tømte ikke søppel på 4 dager. Jeg har vært her 4 netter og var nesten helt inneforstått med hva jeg hadde bestilt. Enerom i 3.etg med delt bad. Heldigvis vask på rommet. Toalettet var to trapper ned, dusjen var i 2.etg. Bittelite og ganske så skittent. Kjøpte meg en klut og vasket meg i vasken på rommet. Rommet var helt ok. Seng, ustøtt nattbord, liten pult og stort garderobeskap som helte gode 20 cm ut fra veggen øverst. Bra panelovn under vinduet og en ekstra på gulvet så det ble varmt og godt. Ingen TV, gratis WIFI. Så ingen dyr/insekter har ingen bitt etter 4 dager. Et stuslig hotell, men det kan hende jeg bor der igjen mest pga prisen og beliggenhet. Betalte 380 kr natta og kan ikke være kresen da.
Stayed 4 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not great

No breakfast as advertised. Generally decor very tied although some evidence of maintenance underway. Mattress wad so far overdue replacement
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to be like for this property.... even the tube closeness def. is not a + point.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Otmar

Liked: Staff & service, property conditions & facilities, room comfort

Alles soweit in Ordnung

Preis Leistung war voll in Ordnung!
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

The only good think about this hotel was location, close to tube station, shops and restaurants. With walking distance to Kensington Palace. Rooms were below standards, Room and bathroom were dirty and all you could smell was bleach. In the fridge were damp and juice which must have been there for weeks! Hotel is advertised with breakfast served, when we arrived it turned out that they do not serve breakfast since 6 months! That was the only reason why we picked this hotel. Overall very disappointing stay for the price we have payed. I do not recommend
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bei Ankunft wurde uns ein nicht aufgeräumtes Und schmutziges Zimmer zugewiesen. Nach unserer Beschwerde deswegen mussten wir uns in ein Apartment etwas weiter weg begeben. 4.Stock, kein Lift, Schimmel im Badbereich und ein Bett aus zwei Sofateilen zusammengeschoben!!!! Nie mehr wieder!!!!!
Stayed 4 nights in Jan 2019
Verified

4/10 Poor

Mohamed Isbandi

Disliked: Cleanliness, property conditions & facilities, room comfort
if you looking for budget stay.. thats the place bt if you lookin for comfort..look for other hotel,overall cleanliness was ok..room was small with ensuite toilet.. shower was too small n sometime no hotwater.. not convenience if u bring lots of luggage coz no lift.. stairs all the way.. location was good, near 2 underground station, bayswater n queensway,restaurants open till late.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Daniele

Liked: Cleanliness, staff & service, room comfort

Great

Great location. Reception and breakfast staff very nice. Room was great. Only downfall is that we had no hot water for over 3 nights of our stay.
Stayed 7 nights in Dec 2018
Verified

4/10 Poor

Jeremie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pas de chauffage chambre humide pas d'eau chaude le soir hôtel très bien situé et personnel aimable
Stayed 3 nights in Dec 2018
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel trés bien situé Propreté OK. Salles de bain corrects Quand nous sommmes arrivées le 1er soir, nous étions ds un chambre au ss sol sans fenêtre, rien à voir avec les photos Petit dej trés moyen (café lyophilisé en sachet...), pas de boisson chaude pour les enfants. Servi dans une piece lugubre Personnel gentil en particulier la jeune femme qui fait la nuit en revanche la femme qui fait la journée en w.e (samedi et dimanche 8 et 9 dec) était ODIEUSE et trés desagréable. Hôtel vetuste et viellissant. Limite insalubre. Pas d'asc pourtant 3 étages A ne pas recommander d'autant qu'il y a plein d'hotel de qualité divers dans la rue. C'etait la 1ere fois, mais je ne passerai plus par le site de Oui SNCF pour reserver un hotel
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is filthy, broken shower, no hot water, dirty walls, ripped stair carpets and general disregard. Appalling place... do not book this hotel
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Lone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårlig, dårlig, dårlig

Hotellet er meget dårlig, var der i 4 nætter hvor der ikke blev gjort rent eller fik nye håndklæder, måtte selv finde wc parpir i et skab da der sket ikke var noget service på værelserne når du først var der, det ene værelse var der ingen vand så man kunne bade eller skylde wc’et ud. Kan ikke anbefales
Stayed 4 nights in Nov 2018
Verified

4/10 Poor

Verified traveler

Quite old, poor maintenance, poor cleaning,
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Stewart

Dirty room , poor check in-you need photo identification which I was not told about before. Breakfast was awful. I will stay with the bigger chains in future
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Misleading

The pictures here on the app where misleading. The room my wife and I stayed in was not in the best condition. The room was not shown in any pictures posted on the app.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities

Slitent

Møkkete og veldig slitt. Lite trøkk i dusjen, og vonde senger. Helt ok for prisen antar jeg.
Stayed 4 nights in Nov 2018
Verified

2/10 Terrible

Saray

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Es un hotel en muy malas condiciones Limpieza fatal en los 4 días Nadie vino a limpiar la habitación a pesar de decírselo . La habitación nada que ver con la fotografía de cuando contratemos el viaje : colchones en mal estado hasta rotos armarios las puertas desencajadas ahujeros en el suelo de la habitación un auténtico horror
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I took a single room with shared barhroom. Room was ok, but toilets and shower in a diferent floor. Shower's condition, very poor, small, not clean. I would not recommend this hotel. Paid way too much for what it offers.
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was supposed to be a superior room, unfortunately tje shower would only allow cold water to flow. After complaining about this 3 days in a row was told, they know theres a problem with the system but can't do anything about it. There was also no maid service, the bed was never made and the tea/coffee was never replenished. Very poor standard hotel.
Stayed 5 nights in Oct 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Es un hotel bien ubicado, es lo mejor del hotel. La habitacion angosta, hotel sucio, nada q ver las fotos de la aplicación con la realidad.
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Zimmer war auf der 3.etg. neben einem lauten alten Boiler, trotzdem war das Duschwasser kalt. Das Hotel ist i.A. heruntergekommen. Wir sind auf der im Internet abgebildeten Eingangshalle hereingefallen.
Stayed 3 nights in Oct 2018