With a stay at W12 Rooms, you'll be centrally located in London, within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. .This guesthouse is 2.2 mi (3.6 km) from Royal Albert Hall and 2.7 mi (4.4 km) from Marble Arch.
Westfield London Shopping Centre - 5 min walk - 0.3 miles
Shepherd's Bush Empire - 6 min walk - 0.4 miles
Holland Park - 12 min walk - 0.7 miles
Kensington High Street - 15 min walk - 0.8 miles
Getting around
Shepherd's Bush Station - 2 min walk
Shepherd's Bush Underground Station - 2 min walk
London City Airport (LCY) - 64 min drive
Restaurants
Caffè Nero - 2 min walk
Flat Iron - 6 min walk
Pret A Manger - 5 min walk
Black Sheep Coffee - 2 min walk
The Central Bar (Wetherspoon) - 1 min walk
About this property
W12 Rooms
W12 Rooms offers 19 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
This smoke-free guesthouse has 4 floors in 1 building and offers bellhop services.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Property amenities
Internet
Available in all rooms: High-speed internet
Parking and transportation
No onsite parking available
Family friendly
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
1 building
4 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
Mini-fridge
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 40 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's porter/bellhop service is available 8 AM to 6 PM.
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
W12
W12 Rooms
W12 Rooms House
W12 Rooms House London
W12 Rooms London
W12 Rooms London, England
W12 Rooms Guesthouse London
W12 Rooms Guesthouse
W12 Rooms London
W12 Rooms Guesthouse
W12 Rooms Guesthouse London
W12 Rooms Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was very nice. The room was very clean. Nothing to complain about. The interior was stunning
Esther
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
King Kuok
Feb 5, 2026
Liked: Cleanliness, staff & service
Staff were very courteous and helpful. Room was a little basic and on the small side but I had everything I needed for a business trip
King Kuok
Stayed 8 nights in Jan 2026
Verified
10/10 Excellent
Sam
Nov 11, 2025
Liked: Cleanliness, staff & service, amenities
Very kind and friendly staff, room was immaculate
Sam
Stayed 1 night in Nov 2025
Verified
8/10 Good
Cathy
Dec 5, 2025
Liked: Cleanliness, staff & service, amenities
Spacious room, comfy mattress and bedding, great wi-fi
Cathy
Stayed 1 night in Dec 2025
Verified
8/10 Good
Shivani
Feb 6, 2026
Nice and spacious room and the staff were friendly. The option to drop bags off before check in was very helpful. Similar to others, I did find the noise from outside quite loud, but the location was great and very close to the station so the noise was
Great location. Staff were good. The room itself was fine but very noisy being on the first floor and at the front of the building. It would seem that Shepards Bush doesn’t sleep on a Saturday night/Sunday morning!
The room was beautifully furnished, included a fridge, kettle etc. The towels were big and fluffy, the bed very comfortable, the wifi working well. The bathroom was spacious and with all the toiletries you need.
The staff were very welcoming and friendly - it made a huge difference to be met at the outside door (at the bottom of the staircase) and have my luggage carried up for me to the room and being shown everything I needed to know about room controls etc. It was great to have reception manned 24 / 7 - travelling as a woman alone that gave me reassurance that all would be well during my stay.
Margaret
Stayed 3 nights in Mar 2026
Verified
8/10 Good
Davina
Feb 28, 2026
Liked: Cleanliness, staff & service, amenities
The staff were friendly, the check-in hassle free, and my room was spotless. My room was next to the main road so it was a bit noisy. Some aspects of the decor look a little tired and could do with a refresh. Otherwise, all in all excellent value for money.
It’s right outside the train station and there are tons of shops outside. Super convenient location. The staff are very accommodating. I had a cozy stay :)
Easy to find, clean and comfortable
Room was small but to be expected and lots of stairs, but they give you warning of this
Nice to have a receptionist to greet you