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The Westin London City

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Property amenity
Creator video
Property amenity
Indoor pool
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $426
$355 nightly
$426 total
Total with taxes and fees
Jun 26 - Jun 27

Explore the area

View in a map
60 Upper Thames Street, London, England
  • Place, Financial District
    ‪1 min walk‬
  • Place, River Thames
    ‪1 min walk‬
  • Place, London Millennium Footbridge
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Signature Room, 2 Double Beds

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 2 Double Beds

Luxury Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Duplex, 1 Bedroom (View)

Duplex, 1 Bedroom (View) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Duplex, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom, City View

  • City view
  • 1023 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 3 Bedrooms, River View (The Cadogan Residence, View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 3 Bedrooms, River View (The Cadogan Residence, View)

  • River view
  • 1770 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

  • River view
  • 1770 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Similar properties

Indoor pool
Hilton London Bankside
London City Centre
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,001 reviews
$191 nightly
The price is $229
Jun 28 - Jun 29
Total with taxes and fees
Hilton London Bankside

About the neighborhood

London

A stay at The Westin London City places you in the heart of London, a 5-minute drive from Tower of London and 5 minutes from London Eye. .This luxury hotel is 1.6 mi (2.6 km) from Trafalgar Square and 1.8 mi (2.8 km) from Big Ben.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • River Thames - 1 min walk - 0.1 miles
  • St Michael Paternoster Royal - 3 min walk - 0.2 miles
  • London Millennium Footbridge - 3 min walk - 0.2 miles
  • One New Change - 3 min walk - 0.2 miles

Getting around

  • Mansion House Underground Station - 4 min walk
  • London Cannon Street Station - 5 min walk
  • London City Airport (LCY) - 37 min drive

Restaurants

  • ‪Rosslyn Coffee - ‬5 min walk
  • ‪Host - ‬5 min walk
  • ‪Ye Olde Watling - ‬6 min walk
  • ‪GAIL's Bakery - ‬4 min walk
  • ‪Shake Shack Mansion House - ‬5 min walk

About this property

The Westin London City

The Westin London City offers 226 air-conditioned accommodations with tablet computers and espresso makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 226 air-conditioned rooms featuring tablet computers and espresso makers. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at Hithe + Seek, a bar/lounge which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 7 meeting rooms.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hithe + Seek - This cocktail bar specializes in local cuisine and serves dinner and light fare. Happy hour is offered.
Mosaic - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 32 per day)
  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hithe + Seek
  • Mosaic

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 30 per person
  • Nearby parking fee: GBP 32 per day (984 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

The Westin London City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 289 out of 372 reviews
Rating 8 - Good. 49 out of 372 reviews
Rating 6 - Okay. 21 out of 372 reviews
Rating 4 - Poor. 5 out of 372 reviews
Rating 2 - Terrible. 8 out of 372 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

chloe annabel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay Facilities great and well maintained
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities
Great location, good facilities, friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located, hospitable staff & excellent accommodations.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Amenities
Staff and brekfast was nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa facilities and masseuse. Staff were very friendly and helpful with any extra requests made. Would have appreciated a wider selection of hot food in the breakfast buffet. Overall great stay, would definitely stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Great property.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christos

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Aesthetics, amenities, restaurant, personnel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay. I will return there shortly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great great great place to stay. Highly recommended.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025
Verified

8/10 Good

John Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Room was good ! Coffee lounge machine was broken for 2 days
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful and the staff was superb! Special shoutout to Stalin, who went above and beyond to make sure we were comfortable and made our stay memorable after a rough start. We appreciate him! The Club access was a plus.
Omelette station at the restaurant was a great treat
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Youme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good the hotel was clean and staff were very friendly,
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spa excellent location great service really friendly staff it was the perfect choice
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The staff were really great to us, especially the person who checked us in and helped us several times, Dominiciale ? (Italian from Rome). The door staff + also especially the Concierge were very helpful with tips.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

LANCE

Very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay — spotless room, friendly staff, and excellent service. Spa was relaxing an
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Krisjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place mostly for adults. They had great activitiea for kids as well.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

bobbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Yidan

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and comfortable but doesn’t have a view and too close to the adjacent building to open the curtains. It also doesn’t have body lotion. In the morning it got quite noisy with the sound of neighbouring doors opening and closing so sleep felt disturbed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities
Great property and very attentive staff.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities
In house restaurants had good presentation of foods served but the food itself was bland and uninspired. Plan on eating off location.
Stayed 2 nights in Oct 2025