A stay at The Other House South Kensington places you in the heart of London, within a 15-minute walk of Kensington High Street and Natural History Museum. .This spa hotel is 0.5 mi (0.9 km) from Imperial College London and 0.7 mi (1.2 km) from Kensington Gardens.
What's nearby
Cromwell Road - 3 min walk - 0.2 miles
Imperial College London - 9 min walk - 0.5 miles
Natural History Museum - 9 min walk - 0.5 miles
Kensington High Street - 13 min walk - 0.7 miles
Hyde Park - 16 min walk - 0.9 miles
Getting around
Gloucester Road Underground Station - 3 min walk
West Brompton Station - 15 min walk
Heathrow Airport (LHR) - 32 min drive
Restaurants
Club Lounge
Caffè Nero - 1 min walk
Fait Maison - 2 min walk
Starbucks - 3 min walk
Wingstop Gloucester Road - 3 min walk
About this property
The Other House South Kensington
The Other House South Kensington offers 237 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.
Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 237 individually decorated guestrooms, featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Stop by the hotel's restaurant, The Other Kitchen, for lunch or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Other Kitchen - This café serves breakfast, brunch, and lunch.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 31 for adults and GBP 31 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
The Other Kitchen
Things to do
24-hour gym
Full-service spa
Indoor pool
Library
Sauna
Steam room
Family friendly
In-room crib
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Lockers
Luggage storage
Guest services
Housekeeping (on request)
Business services
2 meeting rooms
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Facials
Sauna
Spa open daily
Sports massages
Steam room
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (31 inch wide door)
Handrails in stairways (43 inches high)
Hardwood flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchairs on site
More
Annual offsets purchased for at least 10% of carbon footprint
Banquet hall
Eco-friendly cleaning products used
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
48-inch smart TV with digital channels
Streaming services
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Limited room service
Paper towels
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Mobile key entry
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, smart lock
Pets
Pets allowed for an extra charge of GBP 52.50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 100 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
5 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 31 for adults and GBP 31 for children
Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
We should mention
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London
The Other House South Kensington Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The bar and eating facilities and the steam room, sauna and pool facilities were great. The staff, particularly in the restaurant were very friendly and warm and accommodating. The cleaning staff were meticulous. The hotel design and decor was amazing and its proximity to the tube was a plus.
The property is nice and exactly as in the photos. What I did not like about my room was that it was on the ground floor with the windows looking out to internal sit outs of the hotel - so no natural light.
The housekeeping left a lot to be desired. We stayed there for about 3 weeks. They do housekeeping once a week only and do not even change towels. One had to keep requesting them to do at least give fresh towels. And even when housekeeping was done they would forget to replenish the tea, sugar etc.
The most disappointing part was when I gave this feedback to the front office staff, I was told that because I was a long staying guest I needed to remind them to replenish supplies! One would have expected service to be better for a long staying guest and not the other way round !!
Loved this property and the decor. Staff were friendly and helpful. The only thing I would change is the beds, they look beautiful but the mattress hard and pillows weren’t very supportive. Despite this I would stay again (just might bring my own pillow haha)
Fabulous hotel and Stunning inside ! Staff friendly and very helpful . Room was beautiful and had everything we needed . Would 100% recommend and would stay there again .
Reception and check in all smooth. Requested tea bag replenishment and appeared smoothly. Only queries were over large to for room and position made it difficult to watch plus couldn’t control room temp through app and bathroom rad couldn’t get to work. But overall very happy with stay.
Lovely room — very clean, comfortable, and quiet. Lighting created a relaxing atmosphere. Bathroom lighting can be improved to have a light that can do makeup. The kitchen is nice but not functioning very well, e.g. coffee machine not working, nowhere to find the power on button of the vent, and it took forever for the stove to bring the water to boiling. Staff are friendly.
Wen Jing
Stayed 4 nights in Nov 2025
10/10 Excellent
Christine
Traveled with partner
Dec 15, 2025
Liked: Cleanliness, amenities
Nice room, convenient area, kitchen was wonderful and American style fridge was awesome
My go-to stay in London. The location is perfect (both a cute area and easy to take public transit around town) and it feels like home. The facilities downstairs (pool, movie room, etc) are such a fun touch. I initially picked it because they have some really lovely extras (sound baths!!!), but even if you're not into those extra options, it's a comfortable, serene place to relax and either rest at the property to set up a nice base to explore the city. LOVE having a kitchenette, especially if you're there on a short trip and can't really adjust to the time difference. Feels both luxurious and cosy, in the most wonderful way. A definite home away from home.