A stay at The Other House South Kensington places you in the heart of London, within a 15-minute walk of Kensington High Street and Natural History Museum. .This spa hotel is 0.5 mi (0.9 km) from Imperial College London and 0.7 mi (1.2 km) from Kensington Gardens.
What's nearby
Cromwell Road - 3 min walk - 0.2 miles
Imperial College London - 9 min walk - 0.5 miles
Natural History Museum - 9 min walk - 0.5 miles
Kensington High Street - 13 min walk - 0.7 miles
Hyde Park - 16 min walk - 0.9 miles
Getting around
Gloucester Road Underground Station - 3 min walk
West Brompton Station - 15 min walk
Heathrow Airport (LHR) - 32 min drive
Restaurants
Club Lounge
Fait Maison - 2 min walk
Caffè Nero - 1 min walk
Starbucks - 3 min walk
The Stanhope Arms - 2 min walk
About this property
The Other House South Kensington
The Other House South Kensington offers 237 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.
Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 237 individually decorated guestrooms, featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Stop by the hotel's restaurant, The Other Kitchen, for lunch or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Other Kitchen - This café serves breakfast, brunch, and lunch.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 31 for adults and GBP 31 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
The Other Kitchen
Things to do
24-hour gym
Full-service spa
Indoor pool
Library
Sauna
Steam room
Family friendly
In-room crib
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Lockers
Luggage storage
Guest services
Housekeeping (on request)
Business services
2 meeting rooms
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Facials
Sauna
Spa open daily
Sports massages
Steam room
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (31 inch wide door)
Handrails in stairways (43 inches high)
Hardwood flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchairs on site
More
Annual offsets purchased for at least 10% of carbon footprint
Banquet hall
Eco-friendly cleaning products used
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
48-inch smart TV with digital channels
Streaming services
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Limited room service
Paper towels
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Mobile key entry
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, smart lock
Pets
Pets allowed for an extra charge of GBP 52.50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 100 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
5 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 31 for adults and GBP 31 for children
Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
We should mention
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London
The Other House South Kensington Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff very polite and friendly. The bed was very comfortable and the room was clean. The kitchenette was convenient and a great addition. However, the T.V. was completely misplaced—it faced the wall, making it impossible to watch, so I never used it. The hotel was quiet, and it’s within walking distance of Cromwell Hospital, which was very helpful.
Highly recommend The Other House. Beautiful hotel in a perfect location.
Our room was beautiful - a little squishy, but great. The room had a kitchenette which took quite a bit of space, and we didn’t use it. It would be great if you feel like preparing some meals yourself, but we were keen to enjoy the restaurants and pubs in the city.
The breakfast was excellent and well worth adding as an inclusion with your stay.
The location is unbeatable with walking access to some of the main sights in London. It’s a beautiful neighbourhood and we felt safe and comfortable instantly.
I hope we’ll be able to stay again one day soon.
Lovely property and spacious club rooms with good setup with kitchen and fridge/ freezer and kettle and toaster and oven and cutlery and plates and nespresso machine.
South Kensington is a great upmarket area very close to the center
Lovely property in a great location. We stayed in one of the vaults flats with our kids. They loved the bed in the vault. The firedoor to outside wasn’t brilliantly sound proofed to the outdoor noise, but the kids still slept well. The kitchen is very clean and well appointed for its size. Pool is lovely and kept the kids happy between 3-4.30 when it is open for kids.
Very convenient to the tube station and nice to have a little sitting area to relax. Very clean and quiet. Did not really use the club lounge. Bed very comfortable.
It was nice. Very difficult to get ready in the morning with no hairdryer plug in bathroom and no mirror next to an outlet.
lesley
Stayed 2 nights in Oct 2025
6/10 Okay
Jonathan
Business traveler, Traveled with partner
Oct 19, 2025
Liked: Cleanliness
Small room, bad bed, reception staff good, waiting staff slow, service slow, food good quality but expensive. The first room we weee given had no windows so we asked to be moved.
Beautiful hotel right down the street from Gloucester Rd tube station. Super safe at all hours. Rooms are gorgeous and we loved the small kitchenette. We will definitely stay here again next time we are in London.
The other house was a great base for us on our London leg of our journey. Loved all the uniqueness of this place. The pool, sauna and steam rooms were a great way to escape the bustle of London. The staff were super attentive and friendly. Only comment for consideration was that our room felt a tad cramped, so perhaps a little less furniture.