The Hyde Hotel

Property class: 2

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Photo gallery for The Hyde Hotel

A multi-story building with a symmetrical facade, large windows, and a central entrance with steps.
A hallway with white walls, a black carpet, and a ceiling with a decorative light fixture.
A hallway with a patterned carpet, a framed picture on the wall, and a small table.
Room
Miscellaneous

Reviews

5.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
23 Inverness Terrace, London, England, W2 3JR
  • Place, Queensway
    ‪1 min walk‬
  • Place, Westbourne Grove
    ‪2 min walk‬
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

Standard Quadruple Room, Ensuite

  • 86 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Superior Suite, Ensuite

  • 1 bedroom
  • Sleeps 8
  • 8 Twin Beds
  • Free wired internet

Standard Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

Family Suite, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free wired internet

Standard Triple Room, Ensuite

  • 75 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Similar properties

About the neighborhood

London

With a stay at The Hyde Hotel in London (London City Centre), you'll be a 3-minute walk from Kensington Gardens and 12 minutes by foot from Hyde Park. .This hotel is 0.5 mi (0.9 km) from Kensington Palace and 0.7 mi (1.2 km) from Kensington High Street.

What's nearby

  • Queensway - 1 min walk - 0.1 miles
  • Westbourne Grove - 2 min walk - 0.1 miles
  • Kensington Gardens - 3 min walk - 0.2 miles
  • Kensington Palace - 11 min walk - 0.6 miles
  • Hyde Park - 15 min walk - 0.8 miles

Getting around

  • Bayswater Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 15 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪The Park - ‬2 min walk
  • ‪Aubaine - ‬3 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪New Fortune Cookie - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

The Hyde Hotel

The Hyde Hotel offers 19 accommodations with hair dryers and complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 19 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 13629851

We should mention

This property does not have elevators

Property is also known as

The Chapter Hotels Hyde Park
The Chapter Hotels - Hyde Park Hotel
The Chapter Hotels - Hyde Park London
The Chapter Hotels - Hyde Park Hotel London

The Hyde Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 9 out of 70 reviews
Rating 8 - Good. 14 out of 70 reviews
Rating 6 - Okay. 14 out of 70 reviews
Rating 4 - Poor. 10 out of 70 reviews
Rating 2 - Terrible. 23 out of 70 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean and comfortable and in an excellent location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and shops nearby.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Low cost for good location comfy bed a ok shower which is all we needed
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Very good location. Nothing else was very good, avoid if you can.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is located in a very good spot, staff were friendly and helpful, the place was okay only for one night if you plan to stay longer I’d advise to go somewhere nicer
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The Hyde Hotel is certainly not luxurious but is, most definitely, very convenient and in a beautiful area of London. My room was clean and beds were comfortable. Staff very friendly and helpful. Hotel is a quite run down and a bit noisy but for the price it is very adequate.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY!! RISK FOR HEALTH!!! Bedbugs, woke up during night with itching bites, it looks like the place hasn’t been cleaned since the 1980s, there is no bed linen, the shower doesn’t work, and there are insects and black mold throughout the bathrooms. We left 5 h after check in. Sleep on a park bench, it’s cleaner!!!!
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is DISGUSTING. I can't believe the people who run this place think this is ok. Cheap or not this unacceptable. The stairs are wearing away and crooked, the floors are chipping, the walls are mouldy and the taps can't decide what temperature to be. Worst of all, the beds are infested with bugs. Unsurprisingly I had no sleep. Was meant to stay for 2 nights but left after 1. DON'T come here. It's a scam.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service
Nice location, very comfortable beds, quite small room. All in all good value.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Amenities
It was ok. Basic, cheap and cheerful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The check-in process was easy and the staff was courteous. We had to wait a bit for them to finish cleaning the room but it was fine. The Studio family room included a full kitchen that was a bonus. The best thing about the hotel is the price for the location. Location is great
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly place

Room rather small, but otherwise great service.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room had no working tv , next room had no functioning air fan and it was a hot night. Because I complained I was punished by being given a room up 6 flights of stairs - the room had no towels but I was too tired to go back down to reception and ask for one ; it was 10.30 at night and had wasted half an hour changing rooms and climbing stairs
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Near Bayswater metro
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Room in good condition, although rather sparsely furnished (example: double bed but with only one bedside table, meaning that one guest had to put his bedside things on the floor).
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great

This was just perfect for what we needed. The only draw back was the heat of the room and the fact there was no milk despite a kettle/tea/coffee etc
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very hot, small and cramped and sink tap didnt work, needs updating and aircon. Very good location and close to tube
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
I haven't stay in such a dirty hotel. Be careful the building doesn't have a lift. There are rooms on the 4th floor with soooo many stairs. Also the water doesn't have pressure and we couldn't even rinse our body. The worst hotel I've ever stayed. have pressure so it was hard
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Amenities
Great location. Contact with the hotel prior to arrival impossible. They only replied to an email after I arrived and there was no direct phone contact. Property was clean but a little musty. Rooms were bare. A kettle was provided but no tea/coffee. The suite had a separate kitchen with 1 mug, one knife and fork.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Easy to Queens Station, close to buckingham palace Need to check your drains in room 40. Shower does not drain very quick.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
the room was not cleaned well. The towels in the room had stains on them. We had to ask for another one. There were cockroaches in the bathroom and one time above our bed.
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Very poor hospitality and dirty/bloody sheets. Violation of privacy from cleaning staff. Lack of awareness and care by staff overall.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I liked the room overall, The bathroom smelled bad, so could have used an air freshener. Also they should provide a hand towel not just body towels. I love that they had an iron, ironing board, hot pot, dishes, refrigerator, stove, all great. Complimentary tea bags and sugar would be a nice touch! The front desk people were nice. Also more than one room key would help for when your party goes out separately. An elevator would be great. Walking up 4 flights of stairs with heavy suitcases is a challenge.
I liked how they put the towels like a bow at the end of the bed.
Stayed 3 nights in Jun 2025