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Shangri-La The Shard, London

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Photo gallery for Shangri-La The Shard, London

A modern indoor pool with a city view, large windows, and potted plants.
Creator video - submitted by Sensual heels
A modern living room with a large sectional sofa, a coffee table, and a view of a cityscape at night.
A woman sitting by a window with a city view, a small table with a vase, and a handbag on the armchair.
A cityscape view from a high-rise window, including a prominent dome building.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $689
$574 nightly
$689 total
Total with taxes and fees
Oct 2 - Oct 3

Explore the area

View in a map
31 St Thomas Street, London, England, SE1 9QU
  • Place, The Shard
    ‪1 min walk‬
  • Place, Borough Market
    ‪2 min walk‬
  • Place, London Bridge
    ‪5 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪100 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Iconic City View Room - 1 King

A modern hotel room with a large bed, a desk, and a view of the city through floor-to-ceiling windows.

Iconic City View Room - 1 King

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a TV, and a view of the city.

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds, City View

A modern office desk with a city view, a lamp, and an open book.

Premier Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Shard Room King

A modern hotel room with a large bed, a sofa, a small table, and a view of the city.

Premier Shard Room King

10.0 out of 10
Exceptional
(17 reviews)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Shard Room - 1 King

A hotel room with a large bed, a desk with a flat-screen TV, and a view of the city through large windows.

Superior Shard Room - 1 King

9.6 out of 10
Exceptional
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Shard Suite

A modern hotel room with a flat-screen TV, a sofa, a coffee table, a desk, and a large window offering a city view.

Premier Shard Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Iconic Shard Suite

A modern hotel room with a large TV, a sofa, a desk, and a city view.

Iconic Shard Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Southwark)

A modern hotel room with a large window offering a city view, a grey sofa, a coffee table with books, and a round table with chairs.

Suite (Southwark)

  • City view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Westminster)

A spacious room with a large window, a blue carpet, and a view of the city.

Suite (Westminster)

  • City view
  • 1334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (London)

A spacious living room with a large city view, a sofa, a coffee table, and a desk with a chair.

Suite (London)

  • City view
  • 1257 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Shangri-La)

A spacious living room with large windows, a modern ceiling design, and a city view.

Suite (Shangri-La)

  • City view
  • 2494 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with two beds, a desk with a TV, and a city view.

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds (Shard)

A hotel room with two beds, a desk with a TV, a small table, and chairs.

Premier Room, 2 Twin Beds (Shard)

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds, City View (Iconic)

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Room, 2 Twin Beds, City View (Iconic)

  • City view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

London

Shangri-La The Shard, London is centrally located in London, a 2-minute walk from Borough Market and 7 minutes by foot from HMS Belfast. .This luxury hotel is 0.3 mi (0.5 km) from London Bridge and 0.6 mi (1 km) from Globe Theatre.

What's nearby

  • The Shard - 1 min walk - 0.0 miles
  • Borough Market - 2 min walk - 0.1 miles
  • River Thames - 4 min walk - 0.3 miles
  • London Bridge - 5 min walk - 0.3 miles
  • Tower of London - 15 min walk - 0.8 miles

Getting around

  • London Bridge Station - 2 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪Greggs - ‬2 min walk
  • ‪The Sun Wharf (Wetherspoon) - ‬3 min walk
  • ‪The George Inn - ‬4 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Shangri-La The Shard, London

Shangri-La The Shard, London offers 202 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 202 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by TING, a restaurant that specializes in Asian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 2335 square feet (217 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
TING - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
GONG - This cocktail bar specializes in Japanese cuisine and serves light fare only. Reservations are required. Open daily.
Bar 31 - This bar specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open select days.
Sky Lounge - This Champagne bar specializes in British cuisine and serves brunch and light fare. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 70 per night)
  • Valet parking on site (GBP 70 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 45 for adults and GBP 22.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar 31
  • GONG
  • Sky Lounge
  • TING

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,335 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 90.0 per night
Cribs (infant beds) are available for GBP 90.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 45 for adults and GBP 22.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self parking fee: GBP 70 per night
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 100 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 90.0 per night
  • Rollaway bed fee: GBP 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 828 out of 1018 reviews
Rating 8 - Good. 109 out of 1018 reviews
Rating 6 - Okay. 38 out of 1018 reviews
Rating 4 - Poor. 22 out of 1018 reviews
Rating 2 - Terrible. 21 out of 1018 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Anders

Liked: Cleanliness, amenities
Disliked: Staff & service
Great locatio
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Hotel thank you!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, loved everything about it, pool, restaurants and heated toilet seat 😂
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and memorable stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dwane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good will be back for sure
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar food selection was great!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property went above and beyond to make our couple days in London very special!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Agnes Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service excellent, all staff I met were lovely
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views of the city and a lot if restaurants in the building.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect from the room to the spa
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, room was beautiful. Nothing was too much trouble. Lovely pool and sauna.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas incredible. Rooms were spacious. Views were, as expected, great. Breakfast was particularly good quality.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and staff friendly and helpful, all transactions went smoothly and everyone working there either at the bar or restaurant was all so very nicely helpful and friendly. The breakfast buffet could use some more substantial variety of items, but the drinks menu was superb with their selection of teas and the teas themselves being awesomely tasty delightful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities
Staff were brilliant and room had an exceptional view
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel!!! Loved everything about it! The staff is fantastic. Every amenity you could ever want and absolutely stunning views! I’m looking forward to my next stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning 😍
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

hany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a special place . Inky jiggle is lack of clarity on service charges for in room dinning
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the shangri la is excellent, obviously it is expensive but the experience will remain with me forever.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Balraj

Liked: Cleanliness, amenities, property conditions & facilities
Room staff and service was incredible
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff. Not too friendly staff at the pool area.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern, great views. Rooms are spacious but starting to show age with things like peeling paint and worn carpets. Staff is very friendly and attentive. Room service menus are extremely limited, breakfast was ok but nothing to write home about.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Lakhvir

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing as per usual
Stayed 7 nights in Apr 2026