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Shangri-La The Shard, London

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Photo gallery for Shangri-La The Shard, London

Indoor pool
Creator video - submitted by Sensual heels
View from room
Separate tub and shower, designer toiletries, hair dryer, bathrobes
Suite (London) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $808
$673 nightly
$808 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
31 St Thomas Street, London, England, SE1 9QU
  • Place, The Shard
    ‪1 min walk‬
  • Place, Borough Market
    ‪2 min walk‬
  • Place, London Bridge
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪85 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Iconic City View Room - 1 King

Iconic City View Room - 1 King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Iconic City View Room - 1 King

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Shard Room King

Premier Shard Room King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Shard Room King

10.0 out of 10
Exceptional
(17 reviews)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Shard Room - 1 King

Superior Shard Room - 1 King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Shard Room - 1 King

9.6 out of 10
Exceptional
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Shard Suite

Premier Shard Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Shard Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Iconic Shard Suite

Iconic Shard Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Iconic Shard Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Southwark)

Suite (Southwark) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Southwark)

  • City view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Westminster)

Suite (Westminster) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Westminster)

  • City view
  • 1334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (London)

Suite (London) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (London)

  • City view
  • 1257 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Shangri-La)

  • City view
  • 2494 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds (Shard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds (Shard)

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds, City View (Iconic)

Room, 2 Twin Beds, City View (Iconic) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, City View (Iconic)

  • City view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

London

Shangri-La The Shard, London is centrally located in London, a 2-minute walk from Borough Market and 7 minutes by foot from HMS Belfast. .This luxury hotel is 0.3 mi (0.5 km) from London Bridge and 0.6 mi (1 km) from Globe Theatre.

What's nearby

  • The Shard - 1 min walk - 0.0 miles
  • Borough Market - 2 min walk - 0.1 miles
  • River Thames - 4 min walk - 0.3 miles
  • London Bridge - 5 min walk - 0.3 miles
  • Tower of London - 15 min walk - 0.8 miles

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪The Sun Wharf (Wetherspoon) - ‬3 min walk
  • ‪LEON - ‬2 min walk

About this property

Shangri-La The Shard, London

Shangri-La The Shard, London offers 202 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 202 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by TING, a restaurant that specializes in Asian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 2335 square feet (217 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
TING - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
GONG - This cocktail bar specializes in Japanese cuisine and serves light fare only. Reservations are required. Open daily.
Bar 31 - This bar specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open select days.
Sky Lounge - This Champagne bar specializes in British cuisine and serves brunch and light fare. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 70 per night)
  • Valet parking on site (GBP 70 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 45 for adults and GBP 22.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar 31
  • GONG
  • Sky Lounge
  • TING

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,335 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 90 per night
Cribs (infant beds) are available for GBP 90 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 45 for adults and GBP 22.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self parking fee: GBP 70 per night
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 100 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 90 per night
  • Rollaway bed fee: GBP 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1002 reviews
Rating 8 - Good. 107 out of 1002 reviews
Rating 6 - Okay. 36 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities
Staff were brilliant and room had an exceptional view
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Balraj

Liked: Cleanliness, amenities, property conditions & facilities
Room staff and service was incredible
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Spotless room, lovely staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nozomi

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing view, and the staff were genuinely attentive and professional, making our stay very comfortable. The valet parking concierge team were consistently courteous and professional each time we interacted with them, which gave us great peace of mind throughout our trip.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Love this hotel :) Back in a few weeks!
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Charnjit

Liked: Cleanliness, staff & service, amenities
Everything was top services
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you would expect from the Shangri-La. Great service, great rooms. The Shard is a unique building. It is iconic. The views of London are unparalleled. Really enjoy staying on South Bank. Easy access to everything via the London Bridge tube station.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Best hotel in London, superb service, location and dining.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and view were absolutely amazing
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual trip to London between Christmas and new year
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tanisha

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay … the views are incredible.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
Best hotel I’ve ever stayed in service was unreal, views were the best, all round brilliant night
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Breonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, can't wait to come back!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
View is second to none in London—great location and the Gong Restaurant on 52 is fantastic!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you could only stay in one hotel - this is a special place.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

mr Nathan

Liked: Cleanliness, property conditions & facilities
Great sized rooms with unprecedented Views
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Raveen

Liked: Cleanliness, staff & service, amenities
My stay was amazing! Front desk to housekeeping really made sure we had a great stay and were very accommodating! I’ll be back and will always stay here
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
brilliant!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay cannot fault it. only thing we had to queue for breakfast and the buffet wasn't topped up with everything as it was busy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff attentive, sauna spacious, breakfast tasty & ample, beautiful & varied views over London in spite of the largely grey skies.
Complimentary water. Room with a view
Breakfast
Night view over London bridges
80th anniversary poppy display @nearby Tower of London
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and very luxurious. The view was incredible and the staff very friendly.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just brilliant, well worth the money.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jaloliddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view , delicious breakfast, friendly customer service
Stayed 1 night in Aug 2025