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Sapphire Hotel

Property class: 3

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Photo gallery for Sapphire Hotel

The entrance to Sapphire Hotel London with a staircase leading to the lobby.
A modern living room with a flat-screen TV, a chandelier, and a large window with a view.
A polished interior with a white staircase and a chandelier.
A hotel room with two beds, a nightstand with a lamp, a window with curtains, and a chair.
A staircase leading to a brick fireplace with a potted plant nearby.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
The current price is $68
$57 nightly
$68 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Single Room, Private Bathroom

A bedroom with a bed, a nightstand with a lamp, a window with curtains, and a radiator.

Single Room, Private Bathroom

7.8 out of 10
Good
(58 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

A bedroom with a bed, nightstand, lamp, and curtains.

Double Room, Private Bathroom

7.2 out of 10
Good
(45 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Two single beds with dark headboards and white bedding, a bedside table with a lamp, and a window with curtains.

Twin Room, Private Bathroom

7.6 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Triple Room, Private Bathroom

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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  • Free WiFi
  • Business services
  • Housekeeping
3.2 out of 5, 157 reviews
$98 nightly
The price is $118
Oct 2 - Oct 3
Total with taxes and fees
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About the neighborhood

London

Located in London (Hammersmith and Fulham), Sapphire Hotel is within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. .This hotel is 2.3 mi (3.7 km) from Royal Albert Hall and 2.9 mi (4.7 km) from Hyde Park.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 6 min walk - 0.4 miles
  • Shepherd’s Bush Market - 9 min walk - 0.5 miles
  • Kensington High Street - 17 min walk - 0.9 miles
  • Olympia Events - 17 min walk - 0.9 miles

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Subway - ‬6 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪The Hawk’s Nest - ‬6 min walk
  • ‪Zarathustra Cafe - ‬7 min walk

About this property

Sapphire Hotel

Sapphire Hotel offers 14 accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 14 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
The front desk is staffed during limited hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 20

Late check-in subject to availability

Late check-in fee: GBP 20 for check-in between midnight and 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 8:00 AM - 12:30 AM

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 2:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London

Sapphire London

Sapphire Hotel London, England

Sapphire Hotel Hotel

Sapphire Hotel London

Sapphire Hotel Hotel London

Sapphire Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 320 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 199 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 88 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Tajinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's local for me I have always used the same hotel great environment clean well maintained great service good staff always use it see you guys next month.♥️
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and helped us a lot, the room was clean and tidy. Would highly recommend if you need a cheap place to stay in london. The hotel was also close to the mall and there was a lot of shops nearby
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean . Good value for money
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jan Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Issam Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good area. Room had what it needs
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the Shepherds Bush area. Close to tube, busses, Westfield mall and the Shepherds Bush Empire venue. Will come back.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness
Very friendly staff,very clean and great location.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Saqib

Liked: Cleanliness, staff & service, property conditions & facilities
Was adequate and reasonable for the price.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for single female travelers. Clean, quiet, and in great location. Close to shopping and great restaurants. The staff was very accommodating and helpful. Would definitely recommend.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel. If you don’t have too much luggage, you can easily walk to the airport, especially for an early morning flight.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Bjoern Olav

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok cheap hotel for a nights stay. Nice area, pubs and restaurants in the same street. 10 mins walk to Westfield Mall.
Stayed 1 night in May 2026
Verified review

8/10 Good

Esther

Liked: Cleanliness, staff & service
Clean room, nice staff, close by to the underground, Westfields and the 02 Shepherd’s Bush empire within walking distance.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value last minute booking, amazing price for central London. Basic but everything there I needed. Thank you
Stayed 1 night in May 2026
Verified review

6/10 Okay

Kiala

Liked: Cleanliness, staff & service, amenities
In the front bedroom where I stayed, we heard the cars' noise from inside. Apart from that good area to stay in, with nice people. Parking around W12 five min walking costs £25 for 24 hours.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Hassan

Liked: Staff & service, amenities, property conditions & facilities
It was a nice stay, very friendly & helpful receptionists, just the room might need to be little cleaner and as a hotel worker before little change in the rooms such as the TV, fridge etc will really attract more customers, it's in a convenient area close to amenities, stations & Westfield Mall and shops and restaurants.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities
Good value, easy location, warm
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities
Shops are nearby.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic value for money, room was spotless, and is located just a short walk from the underground. Everything felt simple, safe, and convenient. As a solo traveler, I couldn't ask for anything better. A smooth, comfortable, and very well-organized stay. I would definitely recommend it.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Lena

Liked: Staff & service
Exactly what it says on the tin for the price! Nice to have been upgraded to a double as someone else decided to stay on longer and keep my room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in a lively area. Start was excellent. Very good value for money.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet needs replacing in room but overall clean room and linen and clean bathroom
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rashid

Good location, clean room, friendly staff.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean bathroom, friendly staff
Stayed 1 night in Dec 2025