4/10 Poor
Julie
Dec 14, 2025
The room was below street level, and the window (which was unlocked and opened) looked out over a messy storage area. When we asked about a relocation, we were told they were fully booked. We booked AND paid for the room two months prior, so this reason seemed doubtful. We believe we were assigned the room for guests who booked through hotels.com. We never had WiFi due to the room being on a subterranean level. We also asked for two keys and were told we’d have to pick up a second one later that night. When we inquired after dinner, we were informed a second key hadn’t been prepared.
Julie
Stayed 1 night in Dec 2025


























