With a stay at PremierLux Serviced Apartments in Ilford (Loxford), you'll be within a 15-minute drive of ExCeL Exhibition Centre and Thames River. .This guesthouse is 8.1 mi (13 km) from Liverpool Street and 8.7 mi (14.1 km) from O2 Arena.
The Hospital Chapel of St Mary & St Thomas - 12 min walk - 0.7 miles
South Park - 16 min walk - 0.9 miles
Valentines Park - 19 min walk - 1.0 mile
Ilford Cricket Club - 7 min drive - 1.5 miles
Getting around
Barking L.T. Station - 2 min drive
Ilford Station - 12 min walk
London City Airport (LCY) - 11 min drive
Restaurants
Anand Pan Centre - 5 min walk
Ilford Kebab House - 8 min walk
Manjaros Restaurant London - 2 min walk
Chesters - 3 min walk
Chai Kadai - 1 min walk
About this property
PremierLux Serviced Apartments
PremierLux Serviced Apartments offers 27 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and hair dryers can be requested.
Stay in one of 27 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
To-go breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: GBP 9.99 for adults and GBP 9.99 for children
Conveniences
24-hour front desk
Guest services
Daily housekeeping (for a fee)
Accessibility
Elevator
More
Smoking not allowed
Room amenities
Bathroom
20 private bathrooms
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Shared kitchen access
More
Desk
Heating
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle pickup service from Ilford Station and Barking Underground Station only.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 100.0 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: approximately GBP 9.99 for adults and GBP 9.99 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
PremierLux Serviced Apartments Ilford
PremierLux Serviced Ilford
Hotel PremierLux Serviced Apartments Ilford
Ilford PremierLux Serviced Apartments Hotel
PremierLux Serviced
Hotel PremierLux Serviced Apartments
PremierLux Serviced Apartments Ilford
PremierLux Serviced Apartments Guesthouse
PremierLux Serviced Apartments Guesthouse Ilford
PremierLux Serviced Apartments Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 50 out of 135 reviews
10 - Excellent
50
Rating 8 - Good. 31 out of 135 reviews
8 - Good
31
Rating 6 - Okay. 17 out of 135 reviews
6 - Okay
17
Rating 4 - Poor. 17 out of 135 reviews
4 - Poor
17
Rating 2 - Terrible. 20 out of 135 reviews
2 - Terrible
20
7.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
Reviews
8/10 Good
Susana
Dec 10, 2025
Susana
Stayed 1 night in Dec 2025
2/10 Terrible
Jordan
Traveled with partner
Dec 7, 2025
Disliked: Cleanliness, amenities
Went to check in, filled out the form with the correct ID. Moved onto the damage deposit and the receptionist didn’t have the facilities to use Apple Pay. Therefore leaving us stranded in the middle of London just before a show at the 02. Don’t use this hotel the receptionist and service is shocking there was no compromises and left us stranded in the city of London.
My experience with PremierLux Serviced Apartments was unacceptable from start to finish. I booked a room at this property, but when I arrived, I was sent to a completely different hotel without any prior notification or approval. This is a serious breach of trust. The place I was moved to was far below the standard advertised and in no way matched what I had booked.
To make things worse, I was charged a deposit that has still not been returned. I have received no clear explanation, no assistance, and no accountability. The entire situation shows a complete lack of professionalism and respect for guests.
This was one of the most frustrating experiences I’ve had while travelling. I strongly advise others to avoid this property.
Dragos iulian
Stayed 1 night in Nov 2025
4/10 Poor
Ross
Business traveler
Nov 25, 2025
Disliked: Room comfort
I had to be transferred to another hotel and got a very small room which was not what I wanted. There’s a £100 deposit hold on your card which I wasn’t aware at the time of booking.
They arranged to send me to the new hotel by cab but didn’t do so at time of check out
Ross
Stayed 1 night in Nov 2025
10/10 Excellent
Andrew
Nov 21, 2025
Liked: Cleanliness, staff & service, amenities
got what i expected :) staff were nice, things were clean, and unlike the previous place I stayed there was no mold which is a major plus!
Hotel had maintenance issue so room was not available, they were very professional and offered alternative accommodation at best western and arrange taxi. Bit of hassle and time consuming but happy they arrange new accommodation
Dean
Stayed 1 night in Nov 2025
10/10 Excellent
Mia
Traveled with partner
Nov 16, 2025
Liked: Property conditions & facilities
The staff where really helpful had some issues with maintenance but got our room transferred to a different location near by and paid for our transportation there would have just liked a little more notice that we were going to be moved but all in all had such a wonderful experience thank you to the staff who made it smooth sailing.
Turned up after a long day of traveling to a shocked face and "oh your room is under refurbishment." I have no idea why this wasn't communicated before we arrived. I've got a feeling they sold our room on in hope that we were a no show They took full payment and said theyd get us somewhere else to stay. We arrived at the new place, the room was tiny and old and tired and also the place was half the price of the original hotel we had booked! Currently in talks with hotel.com.
This hotel is situation in a busy hub in Ilford with plenty of shops around. But the best thing about any hotel shouldn't be what's around it. This place is just rank bad. The room was terrible. It smelled like a pubescent teenager's bedroom, was of real poor quantity, and offered very little in the way of minimal comfort. The noise from the pipes in bathroom in the morning wasn't great either.