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Novotel London Brentford

Property class: 4

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Photo gallery for Novotel London Brentford

Daily buffet breakfast for a fee
Indoor pool
TV
Exterior
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
$113
$94 nightly
$113 total
Total with taxes and fees
Apr 30 - May 1

Explore the area

View in a map
Great West Road, Brentford, England, TW80GP
  • Place, Thames River
    ‪10 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪14 min walk‬
  • Place, Syon Park
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds (Premium)

9.0 out of 10
Wonderful
(20 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(52 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(14 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed (Executive)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn London Brentford Lock by IHG
Syon
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,000 reviews
$107 nightly
The price is $129
Apr 19 - Apr 20
Total with taxes and fees
Holiday Inn London Brentford Lock by IHG

About the neighborhood

Brentford

With a stay at Novotel London Brentford in Brentford, you'll be in the business district, within a 15-minute walk of Gtech Community Stadium and The Musical Museum. .This hotel is 0.9 mi (1.4 km) from London Museum of Water and Steam and 1 mi (1.6 km) from Syon Park.

What's nearby

  • Gunnersbury Park - 9 min walk - 0.5 miles
  • Thames River - 10 min walk - 0.6 miles
  • Gtech Community Stadium - 12 min walk - 0.7 miles
  • Royal Botanic Gardens, Kew - 14 min walk - 0.8 miles
  • Syon Park - 15 min walk - 0.8 miles

Getting around

  • Brentford Station - 8 min walk
  • South Ealing Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Gourmet Bar - ‬3 min walk
  • ‪RADA - ‬1 min walk
  • ‪The Black Dog Beer House - ‬8 min walk
  • ‪Chicken Cottage - ‬12 min walk

About this property

Novotel London Brentford

Novotel London Brentford offers 202 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 202 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at Elements, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Brentford? This hotel has 2960 square feet (275 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Elements - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 to 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,960 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Novotel London Brentford Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1008 reviews
Rating 8 - Good. 239 out of 1008 reviews
Rating 6 - Okay. 72 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 45 out of 1008 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Rhoda

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place with good rooms But cleaning is not good for guests staying more than one night.
Stayed 1 night in Jan 2026

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service
Easy check in and the staff were lovely, can’t complain
Stayed 1 night in Dec 2025

10/10 Excellent

Darrell

Stayed 3 nights in Jan 2026

10/10 Excellent

Rhoda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is responsive and kind. Rooms are clean and sound proof no noise. Nice pool, sauna and gym. Food was okay and breakfast had hot and continental options. I was only a bit worried that staff seemed a bit overworked and stressed where I witnessed open disagreements among them in the restaurant. But other than that hotel was perfect.
Stayed 3 nights in Jan 2026

10/10 Excellent

Yahye

Stayed 4 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2026

10/10 Excellent

Pisit

Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 3 nights in Jan 2026

4/10 Poor

CyprianMichael

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I had a high expectation for this hotel flying from USA. First, we were not told while booking that checking starts at 2PM. We arrived the hotel by 9AM. We were kept outside till around 1PM, after a long flight and being out in cold. Secondly, we spent 6 days in this hotel without the heater being turned on at night and some other times in the day, notwithstanding that it was cold. Thirdly, there was no microwave to heat our food and anytime we asked the facility, they would give us stupid responses like; the person in charge is not around, or we should have asked earlier. Infact we had most of the food we bought spoilt and thrown away because we could not microwave. Next, most of the gym equipments were not functional. Lastly, on the last day, we were told that check out is by 12 noon. At 11:45, my gf went downstairs and could no longer come upstairs because she was told that the key has been disabled. I had to help her bring her luggage and other items downstairs. This was a very horrible experience. The only thing I can say was better is the breakfast. Sincerely, this service does not impress me to come back to this hotel again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Nazim

Stayed 1 night in Jan 2026

8/10 Good

Alasdair

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes. Bed too soft and mattress did not seem to be a sprung mattress. Breakfast price too expensive so sorted that elsewhere. Wanted a whiskey with a mixer but that was a problem as only malt whiskeys were on offer and not sure who in their right mind would destroy a malt whiskey with a mixer!
Stayed 1 night in Jan 2026

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Shabir

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great experience overall, rooms were clean and spacious, the pool was fantastic. Thank you to the staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

10/10 Excellent

Olivia

Stayed 1 night in Dec 2025

10/10 Excellent

Ciara

Stayed 1 night in Dec 2025

10/10 Excellent

Olivia, Miami

Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, great food, great service. Would recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, convenient
Stayed 1 night in Dec 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities
Lovely room, convenient underground parking
Stayed 1 night in Dec 2025

8/10 Good

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Niamh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice large and clean rooms. Quiet floor, never heard anyone else, and comfy beds.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Atsu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025