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Exceptional!
5.0 of 5 guest rating
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Get an overview of this hotel
Comfortable Victorian hotel, walk to Hyde Park

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Lancaster Gate Hotel, you'll be centrally located in London, a 8-minute walk from Hyde Park and 12 minutes by foot from Kensington Palace. This eco-certified hotel is 2.8 mi (4.5 km) from Buckingham Palace and 3.1 mi (5 km) from Big Ben.

Stay in one of 196 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

For lunch or dinner, stop by Serpentine Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. 2 meeting rooms are available. This Victorian hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Guests can use the health club at a partner property.

Lancaster Gate Hotel is a smoke-free property.

  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Tours/ticket assistance
  • Year Built - 1866
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Number of meeting rooms - 2
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 196
  • Television in common areas
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

Room Amenities

Lancaster Gate Hotel offers 196 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Pay movies
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Serpentine Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines We're Good To Go (UK)

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person
  • Late check-out fee: GBP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Lancaster Gate
  • Lancaster Gate
  • Lancaster Gate Hotel
  • Lancaster Gate Hotel London
  • Lancaster Gate London
  • Hyde Park Premier London Paddington Hotel London
  • Park Grand London Lancaster Gate England
  • Lancaster Gate Hotel London, England
  • Lancaster Gate Hotel Hotel
  • Lancaster Gate Hotel London
  • Lancaster Gate Hotel Hotel London

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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