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ibis London Excel Docklands

Property class: 3

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Photo gallery for ibis London Excel Docklands

A modern hotel with a prominent 'ibis HOTEL' sign, a 'NOVOTEL' sign, and a crane structure in the background.
A modern reception area with a counter, seating, and a large column with text.
A modern bar area with a bar counter, seating, and a ceiling with artistic designs.
A modern hotel entrance with a glass facade, a prominent vertical column, and a sign reading "ibis London Excel".
A person sitting at a table with a drink and a spoon, in a cafe setting with other people in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
The current price is $91
$76 nightly
$91 total
Total with taxes and fees
Aug 31 - Sep 1

Explore the area

View in a map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • Place, Excel London
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪4 min walk‬
  • Place, Royal Victoria Bridge
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪104 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

8.8 out of 10
Excellent
(92 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds, Accessible

A modern bathroom with a toilet, a shower, and a sink.

Twin Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 Double Bed

A hotel room with a white pillow, a red and white 'CALL ME' sign, a power outlet, and a light switch on the wall.

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Twin Room, 2 Twin Beds

A hotel room with two beds, white linens, a red textured wall, and two bedside lamps.

Premium Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(30 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Exterior
Moxy London Excel
Docklands
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,003 reviews
$83 nightly
The price is $100
Aug 31 - Sep 1
Total with taxes and fees
Moxy London Excel

About the neighborhood

London

Located in London (Docklands), ibis London Excel Docklands is within a 10-minute drive of The Arena and Tower of London. .This hotel is 4.8 mi (7.7 km) from Tower Bridge and 5.9 mi (9.5 km) from London Bridge.

What's nearby

  • Excel London - 3 min walk - 0.2 miles
  • IFS Cloud Royal Docks Station - 4 min walk - 0.3 miles
  • Royal Victoria Bridge - 5 min walk - 0.3 miles
  • The Crystal - 6 min walk - 0.4 miles
  • ISKCON Bhaktivedanta Manor - 13 min walk - 0.7 miles

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬18 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Urban Garden - ‬9 min walk
  • ‪Starbucks - ‬15 min walk

About this property

ibis London Excel Docklands

Ibis London Excel Docklands offers 278 accommodations with safes and coffee/tea makers. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 278 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
You can enjoy a meal at FOGGS serving the guests of ibis London Excel Docklands, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Children aged 11 and younger eat free breakfast.
FOGGS - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 14.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 30 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

ibis London Excel Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1004 reviews
Rating 8 - Good. 307 out of 1004 reviews
Rating 6 - Okay. 136 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay,and great staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night before the London marathon expo. Great location, breakfast was brilliant and the staff are fantastic.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, good selection and fresh. Bar and food menu limited, but the food was good. Location is perfect, next to the Excel arena and the O2 arena; only a short river crossing by cable car takes 10min, almost next to the hotel. There are some nice restaurants and other hotels around.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Spotless hotel, and staff were incredible
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stevie-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, comfortable bed. Secure parking available next to the hotel (I believe £30 per 24 hours).
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Good location, friendly staff and great view
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, comfortable, and well-maintained, with all the essential amenities provided. The staff were friendly, professional, and always ready to help, making the overall experience even more enjoyable. The location is also very convenient, close to key attractions and transportation.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great extensive breakfast menu and all products were fresh and well stocked. Staff were all very friendly and helpful. They were polite and chatty, the evening/bar staff were also chatty and funny and really made our stay worthwhile. The only slight let down for me was the mattress being a bit too firm for my liking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Joel Eden

Liked: Cleanliness
Yes everything great nice stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, excellent breakfast, friendly and very friendly to my dog
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money hotel
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
Comfortable stay. Staff very helpful and breakfast was nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed this hotel stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the room was clean and comfortable
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
Staff were friendly and the room was clean
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

coryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the trips we had planned - smooth check in and staff very helpful and friendly
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely location
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

merran

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful, the rooms were great, close to the light rail, lots of eating places near by.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, no faults at all. Staff amazing as always! My go to hotel when in London!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, breakfast was lovely
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Burak

Liked: Cleanliness, staff & service, amenities
The cleanliness of the rooms and the staff’s friendliness were more than sufficient for me
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
Staff were very helpful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early and our room was ready. Great facilities in the room with a nespresso machine and robes. Everything spotless. Breakfast was also good quality and served until 11am. So handy for the Exel but also to travel into central London. Staff were so friendly and helpful. Would def stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service
Lovely staff, clean room and good price
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Jag

Liked: Staff & service
Carpet in room was very dirty. Staff were really helpful. Ordered food to room. Not great but didn't have high expectations. In room facilities were good
Stayed 1 night in May 2026