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Holiday Inn London - West by IHG

Property class: 4

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Photo gallery for Holiday Inn London - West by IHG

A Starbucks coffee shop interior with a self-serve beverage station, menu board, and various food items.
A hotel room with a wooden wardrobe, a blue wall, and a small table with a coffee maker, glasses, and bottles.
A hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.
A modern hotel building with a prominent glass facade, a green logo, and a curved corner design.
A rooftop terrace with a tiled floor, a metal fence, and a view of the city skyline including buildings and a construction crane.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $110
$92 nightly
$110 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
4 Portal Way, London, England, W3 6RT
  • Place, Wormholt Park
    ‪6 min drive‬
  • Place, TeamSport Acton
    ‪7 min drive‬
  • Place, The Depot
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the cityscape through the window.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a coffee maker, and a television.

Standard Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(29 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk with a chair, a television, and a coffee maker.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Standard Room, 2 Twin Beds, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

A hotel room with a large bed, a desk, a chair, and a view of the cityscape through the window.

Premium Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.

Standard Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,001 reviews
$86 nightly
The price is $104
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

London

Located in London (Acton), Holiday Inn London - West by IHG is within a 10-minute drive of Westfield London Shopping Centre and Portobello Road Market. .This hotel is 3.7 mi (6 km) from London Designer Outlet and 3.9 mi (6.3 km) from OVO Arena Wembley.

What's nearby

  • Wormholt Park - 6 min drive - 1.5 miles
  • TeamSport Acton - 7 min drive - 1.5 miles
  • The Depot - 10 min drive - 1.9 miles
  • Wembley Stadium - 11 min drive - 2.8 miles
  • Oxford Street - 27 min drive - 6.8 miles

Getting around

  • North Acton Underground Station - 5 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪By Max - ‬9 min walk
  • ‪The Balti House - ‬10 min walk
  • ‪Al Enam - ‬10 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

Holiday Inn London - West by IHG

Holiday Inn London - West by IHG offers 225 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 225 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in London? This hotel has 248 square feet (23 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Starbucks - Onsite coffee shop. Guests can enjoy drinks at the bar.
Onsite venue #3 - bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Starbucks

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
London West By Ihg London
Holiday Inn London West an IHG Hotel
Holiday Inn London - West by IHG Hotel
Holiday Inn London - West by IHG London
Holiday Inn London - West by IHG Hotel London

Holiday Inn London - West by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 355 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and useful car park. Comfy rooms and helpful staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent convenient location and reasonably priced
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I loved staying there and it felt very homey and safe. Thank you!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was wonderful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night. Its good for two people. All essentials are there. Close to some good restaurants and canal side walks.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely polite and very nice selection at breakfast. Room was clean and had all we needed. Would definitely come back again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault the hotel or the staff. We arrived way to early, but they was very helpful in booking the car in and holding our luggage while we carried on our day. *Rooms was clean and so comfortable. *Breakfast was well organised and banging. Definitely will book again, if im at Wembley again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very nice hotel. Able to leave our luggage there before we checked in. Everyone friendly and helpful would stay here again.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Room And the Staff were all good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good welcome and able to park my car 3 hours before checking in at noon, had to pay again when I booked in at 5pm as I was staying till 1pm the day of checkout, room was clean and tidy with all that I needed, breakfast was great also, I'd visit again no problem 👍
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room which was very clean and lovely breakfast. The only downside was an out of order elevator which meant long waits as it’s a large hotel for only one elevator to be working
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the location is kinda far in the city but metro stations.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel hreat stay great staff absolutely perfect
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfy bed (maybe a pillow or 2 short but I am confident if I’d have asked this would have been rectified) Shower great, air con great!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Topnotch breakfast!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room, location were excellent Service is great But parking is difficult due tight spaces and difficult to find an empty spot
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, nice and comfty and great facilities

Great hotel, very friendly staff and very comfy rooms plus it was very quiet, which is probably the most important thing for me, thank you!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient stay

I like my stay during hotel inn, it was very nice, staffs were friendly and very close to all the stations and supermarkets
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to the rail system. It also offered food service to your room (stopping late evening) there is a bar and restaurant as well. The only issue we had was the AC was not cooling the room. We had to request a fan b/c we weren’t getting any sleep. Otherwise, it was a very good stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very helpful staff, very clean and nice breakfast! Staff also helped with parking 😊
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, fantastic location to travel into central london from Acton North Tube
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here every month for business, ideal hotel
Stayed 3 nights in Jun 2025