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Holiday Inn London - Sutton by IHG

Property class: 4

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Photo gallery for Holiday Inn London - Sutton by IHG

A modern interior with large windows, a bench, and a kitchen area.
A modern living room with a sofa, chairs, a coffee table, and a TV. Large windows provide natural light and a view of the outside.
An indoor swimming pool with a tiled floor, white lounge chairs, and a skylight ceiling.
A bar area with a counter, stools, and a variety of bottles.
A modern interior with a skylight, wooden flooring, and a central hallway with seating and decorative shelves.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
The current price is $95
$79 nightly
$95 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Gibson Road, Sutton, England, SM1 2RF
  • Place, Gander Green Lane
    ‪6 min drive‬
  • Place, Nonsuch Park
    ‪6 min drive‬
  • Place, Institute of Cancer Research
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(23 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed (High Floor)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Premium Room, 1 Queen Bed (High Floor)

  • 238 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a small table.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(38 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 238 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a minibar.

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall.

Premium Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

A modern hotel room with a bed, sofa, armchair, and a small table. There is a TV and a bookshelf.

Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room

A modern hotel room with a bed, sofa, armchair, and a small table. There is a TV and a bookshelf.

Premium Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Corner

A hotel room with a television on a wooden stand, a sofa, a coffee table, and a cabinet.

Suite, 1 King Bed, Corner

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pet friendly
  • Free WiFi
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4.4 out of 5, Excellent, 393 reviews
$77 nightly
The price is $92
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Sutton

A stay at Holiday Inn London - Sutton by IHG places you in the heart of Sutton, and within 13 minutes by car from Surrey Hills. .This hotel is 11.6 mi (18.6 km) from Buckingham Palace and 11.7 mi (18.8 km) from Royal Albert Hall.

What's nearby

  • The Sound Lounge (Sutton) - 9 min walk - 0.5 miles
  • Gander Green Lane - 6 min drive - 1.1 miles
  • Nonsuch Park - 6 min drive - 1.2 miles
  • Institute of Cancer Research - 7 min drive - 1.7 miles
  • Hampton Court Palace - 31 min drive - 12.4 miles

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪Heens - ‬7 min walk
  • ‪The Sound Lounge - ‬9 min walk
  • ‪Nando's - ‬6 min walk
  • ‪Caffè Nero - ‬5 min walk
  • ‪Shinner and Sudtone - ‬5 min walk

About this property

Holiday Inn London - Sutton by IHG

Holiday Inn London - Sutton by IHG offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Make yourself at home in one of the 119 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, The Junction Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sutton? This hotel has 484 square feet (45 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
The Junction Restaurant - This restaurant serves breakfast and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
London Sutton By Ihg Sutton
Holiday Inn London Sutton an IHG Hotel

Holiday Inn London - Sutton by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 432 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice and clean. Kids loved the pool. Decent breakfast too
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Holiday Inn stayed in
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff lovely and pool and hot a welcome relief!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and clean room. We enjoyed the swimming pool
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. relaxed hotel in a great location for my needs.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff lovely, excellent location, room nice but compact. The car parking (my fault for not double checking) was very expensive when assumed included based on advert and not reading fine print. The pool and health club was brilliant and team lovely. The restaurant was a letdown, poor service, long wait and not very good food but once again lovely staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very tasty hot breakfast and goid variety
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to the train station! Amenities close by and friendly staff.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights room with breakfast. The hotel is clean and the bar and restaurant areas modern and welcoming. Breakfast was adequate. The room/bathroom could probably do with a bit of an upgrade and a mini fridge would be helpful, however it did the job. The bed was very comfortable and air con was available. What makes the place are the helpful and cheerful staff who can’t do enough for you. We had an issue with the plug in our bath and a very helpful guy came up within minutes of reporting to sort it out. Overall a great experience at this hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a wheelchair accessible room and we were not disappointed. Room was large, very comfortable bed, and the bathroom was extremely large and well fitted with hand rails, a low bath, and lots of emergency pull cords throughout. We were able to book a Blue Badge parking bay on the morning that we were due to arrive. The staff at breakfast were very helpful and attentive. We will definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Hotel quality has declined sharply over last few years. This was once a good value for money, now it is not.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
clean room, staff were friendly and the facilities were good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well here. One thing to look out for is parking is £15 for 24hrs (not included) but it is London!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I didn’t have breakfast there. Overall friendly atmosphere
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amenities food and cleanliness if the room and hotel staff friendly
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good very good Thanks Lord. Thanks Lord. Thanks Lord
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Location was good, excellent breakfast.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, service with a smile at check in, great leisure facilities
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good size room, comfortable beds with plenty of pillows. nice to have 2 double beds. Decent facilities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service easy check in check out perfect location
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Good location and many dinning places
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to Paddington station
Stayed 1 night in May 2025