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Sandman Hotel & Suites London Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites London Downtown

A hotel room with a sofa, armchair, TV, desk, and a small table.
A hotel room with a large bed, a desk, a chair, a television, and a framed picture on the wall.
A spacious lobby with a reception desk, a television, and an exit sign.
Exterior
A hotel lobby with a fireplace, seating area, and large windows.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $113
$95 nightly
$113 total
Total with taxes and fees
Jul 30 - Jul 31

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Covent Garden Market
    ‪11 min walk‬
  • Place, Harris Park
    ‪16 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪25 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a television, a dresser, a mirror, and a framed picture on the wall.

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden nightstand, a chair, and a desk with a telephone.

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(45 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a wardrobe, a desk with a chair, and a desk lamp.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(63 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

A neatly made bed with white linens, a wooden headboard, and two bedside lamps.

Junior Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 383 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(85 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed (Run of House, 1 Queen Bed)

A hotel room with two beds, a desk, a chair, and a window with curtains.

Room, 1 Queen Bed (Run of House, 1 Queen Bed)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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4.6 out of 5, Wonderful, 1,200 reviews
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The price is $86
Aug 6 - Aug 7
Total with taxes and fees
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About the neighborhood

London

With a stay at Sandman Hotel & Suites London Downtown, you'll be centrally located in London, a short 8-minute walk from Victoria Park and 12 minutes by foot from Covent Garden Market. .This hotel is 0.8 mi (1.3 km) from Harris Park and 2.3 mi (3.7 km) from University of Western Ontario.

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • London Music Hall - 10 min walk - 0.6 miles
  • Covent Garden Market - 11 min walk - 0.6 miles
  • Harris Park - 16 min walk - 0.9 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • Tim Hortons
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Zen Gardens - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk

About this property

Sandman Hotel & Suites London Downtown

Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 109 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 500 out of 1523 reviews
Rating 8 - Good. 435 out of 1523 reviews
Rating 6 - Okay. 323 out of 1523 reviews
Rating 4 - Poor. 144 out of 1523 reviews
Rating 2 - Terrible. 121 out of 1523 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Sunil

Liked: Cleanliness, staff & service
Great location and great service
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, friendly staff, good breakfast, parking garage is pretty small
Stayed 1 night in Apr 2026
Verified

8/10 Good

Soosai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff very helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

thom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, close to downtown and many bus routes
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good, staff friendly, location new shelter was a bit of a surprise so underground parking put me at ease parking my newer car
Stayed 1 night in Apr 2026
Verified

8/10 Good

josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast had a lot to offer so i was impressed with that for sure..the staff were friendly..was nice to have underground parking though didnt realize we had to pay to park if underground or outside but location was good with restaurant right across the street which was very good..the room was a good size and had everything we needed including a hair dryer
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good for a continental option. Budget hotel walking distance of downtown.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Apr 2026
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Central location, decent price, friendly staff and clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful front desk, parking on site was gated and secure, wide variety of foods included in the free continental breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who offered us a room upgrade for only $12 to an executive suite
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness
Clean property. Very helpful staff
Stayed 1 night in Apr 2026
Verified

8/10 Good

Craig

Hotel was ok, can tell it is dated and not kept up to date
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Susan

Liked: Cleanliness
Room was nice Clean Breakfast was ok Nothing fancy Underground parking was a nice option
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Lexi

Room seemed clean enough but some updating wouldn’t hurt. Hotel is next to housing for homeless. Lots of homeless in the area.
Stayed 1 night in Apr 2026
Verified

8/10 Good

mike

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Mar 2026
Verified

4/10 Poor

ERIN

Disliked: Amenities, property conditions & facilities
Staff was friendly, that is about all I have positive about this hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Junior suite was awesome! Staff was super friendly! Early check in option was an added bonus! Would definitely stay again!
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Allan

Liked: Staff & service
Disliked: Amenities
Tough location
Stayed 1 night in Apr 2026
Verified

8/10 Good

Pattie

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very courteous. The breakfast was a little lacking, but satisfactory.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cheryl

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great place to stay, affordable rooms, clean, great staff and a nice breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Beno

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Staff members were very helpful.
Stayed 1 night in Feb 2026

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