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Holiday Inn Express London by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London by IHG

Free daily continental breakfast
Lobby
Lobby lounge
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
$90
$80 nightly
$90 total
Total with taxes and fees
Dec 19 - Dec 20

Explore the area

View in a map
100 Holiday Trl Ne, London, OH, 43140
  • Place, Madison Lake State Park
    ‪9 min drive‬
  • Place, Hollywood Casino
    ‪16 min drive‬
  • Place, Greater Columbus Convention Center
    ‪21 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

London

With a stay at Holiday Inn Express London by IHG in London, you'll be 23.4 mi (37.6 km) from Ohio State University and 21 mi (33.8 km) from Greater Columbus Convention Center. .This hotel is 22.3 mi (35.8 km) from Ohio Stadium and 17 mi (27.4 km) from Hollywood Casino.

What's nearby

  • Madison Lake State Park - 9 min drive - 7.8 miles
  • Hollywood Casino - 16 min drive - 19.6 miles
  • Lower.com Field - 20 min drive - 23.8 miles
  • Nationwide Arena - 21 min drive - 24.5 miles
  • Greater Columbus Convention Center - 21 min drive - 24.7 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 33 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Arby's - ‬2 min drive
  • ‪Bob Evans - ‬6 min drive
  • ‪M &M Diner - ‬9 min drive
  • ‪McDonald's - ‬5 min walk

About this property

Holiday Inn Express London by IHG

Hotel in London with free breakfast and a fitness center
Holiday Inn Express London by IHG offers 61 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 61 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel London
Holiday Inn Express London
London Holiday Inn Express
Holiday Inn Express London City England
Holiday Inn Express London City Hotel London
Holiday Inn London City
Holiday Inn Express London Hotel
Holiday Inn Express London-Newbury Park Hotel London
Holiday Inn Express London-Newbury Park England

Holiday Inn Express London by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 686 reviews
Rating 8 - Good. 233 out of 686 reviews
Rating 6 - Okay. 104 out of 686 reviews
Rating 4 - Poor. 54 out of 686 reviews
Rating 2 - Terrible. 39 out of 686 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

That Will Wake You Up!

It may seem like an odd thing to mention but the design of you bathrooms is poor. You have to step into a steady stream of cold water in the shower in order to turn it warmer and get it regulated. The breakfast bar is adequate but nothing to speak positively about.
Stayed 2 nights in Sep 2025

10/10 Excellent

Laurel

Stayed 1 night in Sep 2025

2/10 Terrible

Christy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Run Away!! 1st room was disgusting. Pulled bedsheets back to find something that looked like dried feces crusted to the sheets. We were switched to a new room which was definitely never cleaned other than fresh sheets. The shower was dirty, floor was not swept and bathroom was clearly never cleaned. Again, feces on the flip side of the toilet seat and dirt in the corners. Absolutely disgusting
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maybe keep looking

Probably not the picture of what corporate is wanting for the brand. It was not a nightmare but not anywhere near the standard.
Stayed 1 night in Aug 2025

8/10 Good

Jeanette

Stayed 2 nights in Aug 2025

4/10 Poor

Roger

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bathroom was so small

Stayed 1 night in Aug 2025

4/10 Poor

Jonathan

Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop while traveling!

Very lovely hotel right off i70 catering to people traveling. Breakfast buffet at 6am
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Okay stay

Was okay. Bottom of tub was dirty looking and the floors/carpet needed to be cleaned. Bed was comfy and sheets were clean. Comfy bedding. Key card had to be reset, wasn’t working. Same with another guest’s room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michele

Stayed 2 nights in Jul 2025

2/10 Terrible

Samuel, Middletown

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Certainly over priced and over rated. Probably artificially boosted rating. Worn out aisle carpet and room carpet. Bathroom sink was clogged on check-in ( Front office person came and fixed). Bathroom is the narrowest I ever had. Water had rust smell and taste. So didn’t take bath. Breakfast substandard. (Namesake breakfast but quality lacking for the $158/ per night charged. Don’t go by star rating. Expedia I trusted but I won’t go by their ratings. Overall a poor overnight stay. I have stayed at much better hotels on highway side at much cheaper price.
Stayed 1 night in Jul 2025

10/10 Excellent

Letisha

Stayed 3 nights in Jul 2025

8/10 Good

Subash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Terrance

Stayed 2 nights in Jul 2025

6/10 Okay

Doug

Liked: Cleanliness, room comfort
Advertised nice breakfast but only offered pancakes & cereal
Stayed 1 night in Jul 2025

2/10 Terrible

Kabir

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk charged me extra deposit but at the checkout time I was told that it will be refunded to my card but they never did that. I called they said it will be done 3 days but it wasn’t.
Stayed 1 night in Jul 2025

6/10 Okay

Sujit, North York

Traveled with family and small children
Holiday Inn seriously needs to review whom they grant licenses to operate. We were given a substandard room that was supposed to be disabled-friendly but turned out to be quite the opposite. Imagine having a shower with no tap—just a direct stream—making it impossible to test whether the water is hot or cold. If you’re traveling with kids, definitely avoid this room. While I was checking in, the front desk staff was already being scolded over the phone by another guest because their TV wasn’t working. The hotel only serves a cold breakfast—mostly sugary cereals. Imagine starting your day with a sugar burst. If their kitchen equipment isn’t working, the least they could do is serve something basic like boiled eggs. But even that wasn’t available. Overall, a waste of money. You’re better off paying a little more to stay somewhere closer to Columbus with better facilities.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Bad Breakfast, Loud HVAC, and Bugs

We were very disappointed with our recent stay. One of the main reasons we chose this property was the advertised hot breakfast included with our stay. The photos showed omelets and a variety of warm, freshly prepared options. Unfortunately, when we arrived, there was a sign stating the oven was out of order, and no hot breakfast or substitute was available. Instead, we were offered unappetizing bagels and a non-functioning baby pancake maker. It felt misleading and not at all in line with what was shown when booking. In addition to the breakfast issue, the HVAC system in our room was extremely loud, making it difficult to get a good night's sleep. To top things off, we found a large spider in the bathroom, which added to our discomfort. Overall, this stay did not meet our expectations, and we felt let down by both the amenities and the condition of the room.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great, not terrible

The staff was very nice. In our room, the TV remote didn't work (it controlled the volume and power, but couldn't change the channels). Also, after walking around in our for 20 minutes without shoes, my clean socks became quite dirty. On a positive note, the staff were helpful with extra pillows and blankets. For the buffet breakfast, oatmeal and pancakes were the only hot foods, because the oven wasn't working. That eliminated 80% of our breakfast options. Overall, the property is decent, in safe surroundings. With just a few small repairs and attention to detail, they will be very good.
Stayed 1 night in Jul 2025

6/10 Okay

Brielle

Traveled with group
Liked: Cleanliness, staff & service
Breakfast was very limited.
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Stayed 1 night in Jul 2025

8/10 Good

sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. The phone plugs did not work.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Super small bathroom, and shower door wouldn't stay closed, resulting in water all over the floor beyond the towel I had put down and creating a slip and fall hazard. 3rd floor front desk was amazing, the one at checkout not so much.
Stayed 1 night in Jul 2025