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Heeton Concept Hotel - Luma Hammersmith

Property class: 3

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Photo gallery for Heeton Concept Hotel - Luma Hammersmith

A hotel room with two beds, a large mirror, a flat-screen TV, and a unique wall art piece.
A modern bar area with exposed brick walls, industrial lighting, and metal storage units.
A modern hotel lobby with a central bar area, exposed brick walls, and hanging pendant lights.
A multi-story hotel with a brick facade, multiple windows, and a well-lit entrance.
A bar area with a wooden counter, three pendant lights, and a globe decoration.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping
$97 nightly
The current price is $116 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
28-36 Glenthorne Road, London, England, W6 0LS
  • Place, Eventim Apollo
    ‪8 min walk‬
  • Place, River Thames
    ‪10 min walk‬
  • Place, Westfield London Shopping Centre
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Superior Double Room (Luma)

A hotel room with a bed, a nightstand, and a wall with a cityscape design.

Superior Double Room (Luma)

8.4 out of 10
Very good
(53 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (Light)

A hotel room with a large bed, a window, and a wall-mounted light fixture.

Standard Double Room (Light)

8.8 out of 10
Excellent
(17 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

A modern hotel room with a large bed, multiple pillows, a dark headboard, and a cityscape mural on the wall.

Deluxe Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

A modern hotel room with a large bed, a desk with a coffee maker, a map mural on the wall, and a view of the city through the window.

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luma Twin Room

A hotel room with two beds, a large wall mural, and a wooden headboard.

Luma Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

A hotel room with a bed, a nightstand, and a wall with a cityscape design.

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

A hotel room with two beds, a large mirror, a TV, and a wall with a quote.

Standard Double or Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

A bunk bed room with a desk and a bed.

Superior Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

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Nov 29 - Nov 30
Total with taxes and fees
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About the neighborhood

London

Located in London (Hammersmith), Heeton Concept Hotel - Luma Hammersmith is within a 5-minute drive of Eventim Apollo and Olympia Events. .This hotel is 1 mi (1.6 km) from Westfield London Shopping Centre and 2.5 mi (4 km) from Natural History Museum.

What's nearby

  • Eventim Apollo - 8 min walk - 0.4 miles
  • River Thames - 10 min walk - 0.6 miles
  • Westfield London Shopping Centre - 18 min walk - 1.0 mile
  • Olympia Events - 19 min walk - 1.0 mile
  • Kensington High Street - 19 min walk - 1.0 mile

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 6 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The William Morris - ‬7 min walk
  • ‪Joe & the Juice - ‬7 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪Bill's Restaurant - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 89 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Heeton Concept Hotel - Luma Hammersmith. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and stylish....easy to check in and check out....great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two night post surgery. Fab little hotel, close to everything and friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near a lot of amenities and great staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Rooms spacious & clean. Would definitely use this hotel again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Comfortable beds, lovely staff and great location!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here after going to a concert at Wembley. Two adults, four teenage girls, the room had a double bed and two sets of bunks. The room was great, exactly what we needed. Comfortable beds, a clean bathroom, complete with toiletries and towels. They provided really nice coffee bags instead of the cheap instant granules found in a lot of hotels. All in all, it was a great stay. Nice and close to the underground and lots of options for food. The staff were so friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid stay, clean and spacious. Hammersmith area is a bit far from central London, but not bad.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best features in walking distance from 4 tube line that'll take you anywhere. The hotel is also air conditioned which is great during hot weather. The hotel is in excellent condition, recently renovated. The front desk staff are extremely friendly and helpful. Lots of dining options nearby. Second time here and would stay here again.
Stayed 11 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is too expensive
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Another great annual stay at Heeton Concept Hotel - Luma!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean and efficient staff continental breakfast but has to pay extra
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect location and friendly easy check in/out
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Staff were super friendly and helpful. Had air conditioning and available breakfast. Free tea & coffee in reception was a nice touch. The room was super big and had everything we needed. Great location for Euston & to get to and from Wembley stadium.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the room was very well equipped and the use of space was great. The location a few minutes away from the tube station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and good price
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable for our 1-night stay. Great location for Tube and some nice restaurants nearby
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay. Room was very clean, shower nice and powerful and the bed very comfortable - we slept very well. Staff on the front desk were very welcoming too. We will definitely stay again.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Was fine for a few days, breakfast went from 12.5 GBP to 15GBP during the stay, no chairs or sitting area on the room. Good if your spending all your time out 12hrs a day.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Very helpful staff.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff help especially Lana!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They only make up the room every 3 days.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed and really close to the Hammersmith Apollo. Great value for money
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel and great location. Lovely staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and area.
Stayed 3 nights in Dec 2024