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Ember Locke Kensington

4.0 star property

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Photo gallery for Ember Locke Kensington

Bar (on property)
Garden
Bar (on property)
Property entrance
Family Room | Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$133
$111 nightly
$133 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
202-220 Cromwell Road, London, England, SW5 0SW
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Bupa Cromwell Hospital
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Locke Room

Locke Room | In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Room

9.6 out of 10
Exceptional
(23 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

City Studio | In-room safe, blackout drapes, iron/ironing board, bed sheets

City Studio

9.4 out of 10
Exceptional
(107 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Studio

9.4 out of 10
Exceptional
(19 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio - Accessible

Locke Studio - Accessible | Private kitchen | Coffee/tea maker, electric kettle

Locke Studio - Accessible

8.6 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ember Suite

Ember Suite | In-room safe, blackout drapes, iron/ironing board, bed sheets

Ember Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex Suite

Duplex Suite | Living area | 42-inch Smart TV with satellite channels, TV

Duplex Suite

9.2 out of 10
Wonderful
(14 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Property amenity

Family Room

9.0 out of 10
Wonderful
(7 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for City Studio - Garden View

City Studio - Garden View | In-room safe, blackout drapes, iron/ironing board, bed sheets

City Studio - Garden View

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Room

  • Sleeps 2

View all photos for Deluxe Suite

In-room safe, blackout drapes, iron/ironing board, bed sheets

Deluxe Suite

  • Sleeps 2

View all photos for Family Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Family Room

  • Sleeps 4

View all photos for Ember Suite

In-room safe, blackout drapes, iron/ironing board, bed sheets

Ember Suite

  • Sleeps 3

View all photos for City Studio

In-room safe, blackout drapes, iron/ironing board, bed sheets

City Studio

  • Sleeps 2

View all photos for Locke Studio

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Studio

  • Sleeps 2

View all photos for Locke Studio - Accessible

In-room safe, blackout drapes, iron/ironing board, bed sheets

Locke Studio - Accessible

  • Sleeps 2

View all photos for City Studio - Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

City Studio - Garden View

  • Sleeps 2

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About the neighborhood

London

With a stay at Ember Locke Kensington in London (London City Centre), you'll be within a 5-minute drive of Kensington High Street and Hyde Park. .This hotel is 3 mi (4.8 km) from Buckingham Palace and 3.1 mi (4.9 km) from Marble Arch.

What's nearby

  • Cromwell Road - 1 min walk - 0.0 miles
  • Bupa Cromwell Hospital - 1 min walk - 0.1 miles
  • Kensington High Street - 8 min walk - 0.4 miles
  • Holland Park - 8 min walk - 0.5 miles
  • Kensington Gardens - 13 min walk - 0.7 miles

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 14 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Earls Court Tavern - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Devonshire Arms - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪Jollibee - ‬3 min walk

About this property

Ember Locke Kensington

Ember Locke Kensington offers 121 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Make yourself at home in one of the 121 air-conditioned rooms featuring Smart televisions. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided weekly.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
Stop by the hotel's restaurant, EVE, for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
EVE - This restaurant serves lunch and dinner.
EVE - This café serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • EVE
  • EVE

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (46 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 839 out of 1184 reviews
Rating 8 - Good. 216 out of 1184 reviews
Rating 6 - Okay. 79 out of 1184 reviews
Rating 4 - Poor. 27 out of 1184 reviews
Rating 2 - Terrible. 23 out of 1184 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Matthew

Stayed 8 nights in Nov 2025

6/10 Okay

Chris

Traveled with group
Let’s start with the fact that there is no outside light to the building. Not great for security. The staff were pleasant and helpful. Ground floor amenities were satisfactory. Issues: Not pre-informed that there was no daily housekeeping for room. The bed was up against one wall making it near impossible for that person to easily get in and out of bed. The room lighting was poor. Mold in the shower. Had a sink, hotplate, dishes etc but no dish soap or dish towels. By our experience with 4 star hotels, Ember Locke did not come close. At best, it was a low 3. The one reason we picked a hotel over an ABNB was because we were expecting daily housekeeping and lack of this was very disappointing. We would have chosen elsewhere had we known.
Stayed 9 nights in Nov 2025

4/10 Poor

Tharmini

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We’ve stayed that the Locke aparthotel in Dublin and loved it, so we thought this London location would be equally great. Unfortunately, we found that the only positives of the Locke Studio rooms were that the beds were comfortable and the TVs had a wide selection of things to watch. The biggest problems were the bathrooms and room temperature. The shower/bathtub drains do not drain properly, so we were standing ankle deep in our own bath water. The toilets seemed old and creaked every time we sat on them. The sink taps were very strange and seemed to give off a weird odour when the water was running. The thermostat in the room did not work, so the room was always freezing at night. No matter how much we increased the temperature, it always stayed at 19 degrees. The kitchenette was somewhat well-equipped, except the fridge was very small and there wasn’t dish soap to do any dishes. Overall, this aparthotel is not worth the price for its lack of working amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Cian

Business traveler
Liked: Cleanliness, staff & service, amenities
What stood out was the staff. The rooms were amazing, but Mike who checked me in couldn't have been more accomodating.
Stayed 1 night in Nov 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, property conditions & facilities
Room service is extra.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, nice space
Stayed 1 night in Nov 2025

6/10 Okay

Bryan

Stayed 11 nights in Nov 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities
Lovely stay. Stylish room, nice check in and great location. Would stay again!
Stayed 1 night in Nov 2025

8/10 Good

Mr Oliver H J

Liked: Cleanliness, staff & service, amenities
The room was amazing (besides a little dirt in the bathroom, barely noticeable but a bit weird once had noticed), the check in was easy, amenities great, we were super comfortable and loved the style and atmosphere. Service in the morning was a bit slow for breakfast so we waited a long time for coffee and food but besides that we had a really great time!
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
The whole experience exceeded my expectations 100%. The room unexpectedly large with everything you would need, it was spotless, bed super comfy. Staff very friendly and helpful. Will definitely stay again on my return to London. Thankyou
Stayed 4 nights in Nov 2025

10/10 Excellent

Sara

Stayed 1 night in Nov 2025

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Hotel beautiful but it needs double the staff this weekend. Staff are lovely and polite but very poor service as there are not enough of them to cope.
Stayed 1 night in Nov 2025

10/10 Excellent

Monich

Liked: Cleanliness, staff & service, amenities
The hotel had such a great aesthetic and vibe. Rooms were very well decorated and comfortable.
Stayed 9 nights in Oct 2025

8/10 Good

Donya, Ormond Beach

Business traveler
Liked: Cleanliness
Staff very helpful. Unfortunately it is not possible to adjust the temperature in the rooms. The only alternative was to have maintenance pry open the windows allowing city noises into the room all night.
Stayed 5 nights in Nov 2025

6/10 Okay

Sonia

Liked: Cleanliness, amenities
Staff attentive to begin with in the restaurant but then didn’t check back in. Room was dark, and pillows lumpy
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Meray

Liked: Cleanliness, staff & service, amenities
Stunning place and staff, the guests and everyone who is there just adds to the vibe. Great experience!
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel, Tomahawk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Ember Locke. Staff were very accommodating and efficient. High quality.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Front desk staff very nice.
Stayed 4 nights in Oct 2025

2/10 Terrible

Mollie

Disliked: Cleanliness
No check in until 4pm, shower not draining correctly and dirty. Dishwasher filled with dirty pots from other guests.
Stayed 1 night in Nov 2025

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities
Staff on reception were so very friendly. The ambience and interior furnishings were really lovely.
Stayed 1 night in Nov 2025

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025