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Ellen Kensington

4.0 star property

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Photo gallery for Ellen Kensington

Front of property
Minibar, in-room safe, individually furnished, desk
Restaurant
Suite (Coronation) | Minibar, in-room safe, individually furnished, desk
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
18-26 Barkston Gardens, London, England, SW5 0EN
  • Place, Cromwell Road
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Place, Stamford Bridge Stadium
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Compact Double

Minibar, in-room safe, individually furnished, desk

Compact Double

9.0 out of 10
Wonderful
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Single

Minibar, in-room safe, individually furnished, desk

Compact Single

  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Continental Suite

Continental Suite | Minibar, in-room safe, individually furnished, desk

Continental Suite

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Suite

Minibar, in-room safe, individually furnished, desk

Crown Suite

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Coronation)

Suite (Coronation) | Minibar, in-room safe, individually furnished, desk

Suite (Coronation)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | Minibar, in-room safe, individually furnished, desk

Classic Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, individually furnished, desk

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Deluxe

Classic Deluxe | Minibar, in-room safe, individually furnished, desk

Classic Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Minibar, in-room safe, individually furnished, desk

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

London

With a stay at Ellen Kensington in London (London City Centre), you'll be within a 5-minute drive of Hyde Park and Natural History Museum. .This hotel is 0.8 mi (1.2 km) from Kensington High Street and 2.7 mi (4.4 km) from Marble Arch.

What's nearby

  • Cromwell Road - 4 min walk - 0.3 miles
  • Kensington High Street - 12 min walk - 0.7 miles
  • Stamford Bridge Stadium - 14 min walk - 0.8 miles
  • Natural History Museum - 16 min walk - 0.9 miles
  • Hyde Park - 6 min drive - 1.5 miles

Getting around

  • Earl's Court Station - 5 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪The Blackbird, Earl's Court - ‬2 min walk
  • ‪Paul - ‬2 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk

About this property

Ellen Kensington

Ellen Kensington offers 105 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in June 2024.

Make yourself at home in one of the 105 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
At Ellen Kensington, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Ellen Kensington has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Elevator (28 inch wide door)
  • Thin carpet in room

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Renovated guestrooms - June 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25 for adults and GBP 25 for children
  • Pet fee: GBP 50 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 150 (subject to availability)
  • Rollaway bed fee: GBP 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Ellen Kensington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 98 out of 182 reviews
Rating 8 - Good. 42 out of 182 reviews
Rating 6 - Okay. 25 out of 182 reviews
Rating 4 - Poor. 13 out of 182 reviews
Rating 2 - Terrible. 4 out of 182 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kathy

Traveled with partner
Liked: Cleanliness, staff & service
The room was quiet but needs to be updated . The bedsheets were clean, the TV worked, the bathrooms were terribly small. The barn door to the bathroom did not work properly and it was right across from our bed. The front desk staff was helpful. The housekeeping service was okay. It took 30-45 mins for an iron and a bottle of water. The lobby was beautiful. If they renovated the rooms like the lobby, I would come back.
Stayed 6 nights in Nov 2025

10/10 Excellent

Neil Thomas

Liked: Cleanliness, property conditions & facilities
Very clean room and hotel. Excellent breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Warren, Miami

Stayed 1 night in Nov 2025

10/10 Excellent

cristin

Liked: Cleanliness, amenities, property conditions & facilities
Spotless courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Port Hope

Traveled with partner
Liked: Cleanliness, amenities
The hotel was a lovely surprise. Centrally located and close to tube stations, we found it a perfect base for our London adventure. The room, though small, was well appointed and very well maintained. The breakfast was great with lots of options. The dinners were also good quality and well priced. The staff were always helpful and attentive.
Stayed 10 nights in Nov 2025

6/10 Okay

C

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very small, TV didn't work initially but this was quickly sorted. Wet room concept is quite good but everything in the bathroom gets soaked so it is difficult to use the toilet. 'Influencers' are annoying at breakfast and the service charge when ordering at the bar is an annoyance as you don't know the price you are actually paying. Staff are really friendly and helpful
Stayed 4 nights in Dec 2025

4/10 Poor

Vanessa

Unfortunately this was a very disappointing stay. After travelling 24 + hrs we checked in 10pm. Front desk team sent us to a twin room in the basement, when we pointed out we spent a lot of time researching the hotel and rooms and booking a ‘deluxe
Stayed 3 nights in Nov 2025

4/10 Poor

Suzanne

Stayed 2 nights in Nov 2025

10/10 Excellent

George

Stayed 4 nights in Nov 2025

10/10 Excellent

George

Everything was great.
Stayed 7 nights in Nov 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice.
Stayed 2 nights in Nov 2025

6/10 Okay

Mohammed

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room allocated was not the one booked. Bed was not queen size as advertised. Felt like a double. No bedside table until requested. Had to request a kettle. Lights can't be controlled from the bed. No bedside lamps. Basement room with no views. Breakfast was basic.
Stayed 1 night in Nov 2025

8/10 Good

Maurya

Traveled with partner
Liked: Cleanliness
Location excellent, staff very helpful and courteous. Hotel very clean and facilities great for a short stay. Our only suggestion would be ditch the useless coffee machines and invest in a kettle for the rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandre

Stayed 4 nights in Nov 2025

10/10 Excellent

A R

Liked: Cleanliness, staff & service, amenities
Friendly staff - the compact room was compact but very comfortable - great breakfast as well
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in nice neighborhood very close to tube station with multiple lines. Beautifully appointed room with very comfortable bed. Bathroom was new with good shower, heated towel rack. Great stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities
Great place and location
Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Stayed 1 night in Nov 2025

4/10 Poor

lisa

Business traveler
Disappointing room very masculine in design nowhere for long hanging and no mirror for drying hair - tiny room. No replenishment of tea bags
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, very comfortable bed and bedding. Bathroom was spotless, great MB toiletries. Helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Bahareh

Stayed 2 nights in Oct 2025

10/10 Excellent

Scott, New York

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff is accommodating and very friendly They let me check in early too which is fantastic Thank you S
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2025