I expected basic as i didnt require anything other using the room as I work nearby and was going out and had to be back at work early the following day. On arrival, front desk issued key promptly and advised where my room was. The communal areas were not overly clean, the room itself was, as expected, small. Cleanliness was ok but decor is desperately in need of a refresh. Window had flaking paint, as did all areas of bathroom with bare plaster in some areas. Brown staining all around shower and door areas. There was no hot water which i should have been advised as when leaving the following morning was told an engineer was attending. My expectations were always low but even when paying around £100, I expect a room to be clean and maintained.