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Dorsett Shepherds Bush

4.0 star property

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Photo gallery for Dorsett Shepherds Bush

Front of property - evening/night
Executive Room | Premium bedding, minibar, in-room safe, desk
Bar (on property)
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
$159
$133 nightly
$159 total
Total with taxes and fees
Dec 23 - Dec 24

Explore the area

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58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Shepherd's Bush Empire
    ‪1 min walk‬
  • Place, Shepherd’s Bush Market
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

8.2 out of 10
Very good
(128 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(23 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

7.0 out of 10
Good
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Studio Suite

  • Sleeps 3

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

Dorsett Double Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

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About the neighborhood

London

With a stay at Dorsett Shepherds Bush in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. .This hotel is 3.2 mi (5.2 km) from Hyde Park and 4.4 mi (7.1 km) from Marble Arch.

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.0 miles
  • Shepherd's Bush Green - 1 min walk - 0.1 miles
  • Shepherd’s Bush Market - 3 min walk - 0.2 miles
  • Westfield London Shopping Centre - 7 min walk - 0.4 miles
  • Kensington High Street - 20 min walk - 1.1 miles

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪Jin - ‬1 min walk
  • ‪Liz Cafe - ‬1 min walk

About this property

Dorsett Shepherds Bush

Hotel with a restaurant, near Westfield London Shopping Centre
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 317 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
For lunch or dinner, stop by Restaurant Spice Gallery, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Onsite venue #3 - This coffee shop serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 902 out of 2071 reviews
Rating 8 - Good. 528 out of 2071 reviews
Rating 6 - Okay. 335 out of 2071 reviews
Rating 4 - Poor. 175 out of 2071 reviews
Rating 2 - Terrible. 131 out of 2071 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Bed was supposed to be a double but was actually two singles put together. This is not a double and creates a sink in the middle as the two come apart. Draft beer was off and I’m told has been off for some time. Queue to check in and check out while other people just stood around. Maybe train them to be able to help with this process? I had to give up at check out and just leave my room key on the counter as I had a train to catch. Other than that, room was nice and clean. Staff were very polite and well mannered.
Stayed 1 night in Sep 2025

6/10 Okay

Maria

Stayed 1 night in Sep 2025

6/10 Okay

JERMAINE

Traveled with partner
Liked: Staff & service
The room itself was very small and the carpet was severely stained. Also, very noisy outside the room, we could hear everything. The staff & restaurant was very good, but the room was underwhelming!
Stayed 4 nights in Sep 2025

4/10 Poor

PDD

Business traveler
Disliked: Staff & service, property conditions & facilities
I have stayed here many times and this hotel is nowhere near as good as it once was. Once again the shower tap was not working and the water would not turn off. There is always something problematic in the room and I cancelled my next trip and have changed hotels. Staff are not as friendly/helpful as they should be
Stayed 2 nights in Sep 2025

10/10 Excellent

Frans, Oak Ridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced for king bed comfort. Wonderful friendly staff. Very nice bar. Very close to tube station and Paddington station only 2 miles away.
Stayed 7 nights in Sep 2025

4/10 Poor

Veronica

Business traveler
Disliked: Property conditions & facilities

The Hoxton next door is much better…

For the past two years I’ve stayed at the Hoxton hotel next door and thought I’d try somewhere different this time. I big mistake , a very tired and overpriced hotel, trying to be something more than it is. As for breakfast, wow an even bigger mistake paying £25 for that, second morning found a lovely cafe around the corner half the price with far superior food and ambience. Next time I’m putting my business back to the Hoxton.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Stayed 2 nights in Sep 2025

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Bathrooms are a little grubby/dated. Shower in particular
Stayed 2 nights in Aug 2025

8/10 Good

Christina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Westfield Shepherd’s Bush. Stayed for our 24th anniversary. Staff were helpful and friendly. £25 hold on credit card on check in. Breakfast was decent
Stayed 1 night in Aug 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Conrad

Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax

Friendly staff that went above & beyond to accommodate our wishes. Great staff !!
Stayed 2 nights in Sep 2025

10/10 Excellent

vincent

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, clean and hospitable staff with good facilities. Only minor issue - told by reception the breakfast (additional fee paid in booking) finished at 10.30am. We arrived at 10.05am to be refused breakfast as weekday breakfast finished at 10am. Refund or alternative was not offered. Otherwise great stay lovely hotel and rooms.
Stayed 1 night in Aug 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and Westfield shopping.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2025

2/10 Terrible

Delvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I
Stayed 5 nights in Aug 2025

6/10 Okay

Alex

Traveled with family
Liked: Staff & service, amenities
Staff were very helpful and friendly when asking questions. Showed a genuine interest in helping out and providing a great service. The hotel lobby is very grand as well as the room corridors being very well kept. However the room is very dated and quite dirty with stains all over the walls and carpets. Bathroom is very nice and big enough for 2 people. The location is very good as it is close to shops and transport links, however the area features a lot of noise at late hours which can make you feel slightly on edge if travelling back from the city centre late.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Incredible experience at the Dorsett! Leela always welcomes us warmly and, even more impressively, remembers us every time we arrive, something that makes us feel truly valued as frequent guests. This time, she went above and beyond to make our stay exceptional. Huge thanks to Leela and her amazing team, who are a real credit to the Dorsett and to their customers. We can’t recommend them highly enough! Outstanding
Stayed 4 nights in Aug 2025

8/10 Good

Ejiro

Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay and great staff
Stayed 1 night in Aug 2025

6/10 Okay

Nadine

Traveled with group
Liked: Room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Isabella

Liked: Staff & service, property conditions & facilities, room comfort
Amazing staff and service, excellent hotel and ver nice rooms, however the cleaning of the room was not the greatest
Stayed 5 nights in Aug 2025