With a stay at Croydon by Charles Hope in Croydon (Fairfield), you'll be 15 minutes by car from Surrey Hills. .This apartment is 10.1 mi (16.2 km) from Westminster Abbey and 10.1 mi (16.3 km) from London Eye.
Croydon by Charles Hope offers 13 accommodations with espresso makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access. 50-inch flat-screen televisions come with cable channels. Housekeeping is provided weekly.
Recreational amenities at the apartment include a 24-hour fitness center.
Make yourself at home in one of the 13 guestrooms, featuring kitchens with refrigerators and ovens. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. This apartment also features complimentary wireless internet access and a communal living room.
Featured amenities include a computer station, express check-out, and a 24-hour front desk.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Kitchen
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Microwave
Oven
Refrigerator
Stovetop
Toaster
Bedrooms
Bed sheets provided
Bathroom
2 private bathrooms
Bathtub or shower
Hair dryer
Rainfall showerhead
Toilet paper
Towels provided
Living spaces
Communal living room
Separate dining area
Separate sitting area
Entertainment
50-inch flat-screen TV with cable channels
Games
TV in common areas
Outdoor areas
Garden
Outdoor furniture
Laundry
Washing machine
Work spaces
Computer station
Coworking space
Desk
Comfort
Heating
Pets
Pet friendly
Welcoming cats and dogs only
Fee: GBP 35 per pet per week
Service animals exempt from fees
Suitability/Accessibility
No elevator
Designated smoking areas
Services and conveniences
24-hour front desk
Iron/ironing board
Weekly housekeeping
Things to do
24-hour gym
Billiards/pool table
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
13 units
Recycling
Rooftop garden
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from September 21 2026 to September 20 2028 (dates subject to change).
Access methods
Staffed front desk, smart lock
Pets
Pets allowed for an extra charge of GBP 35 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: GBP 35 per pet, per week
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Croydon by Charles Hope Croydon
Croydon by Charles Hope Apartment
Croydon by Charles Hope Apartment Croydon
Croydon by Charles Hope Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property was clean, as advertised for what to expect. But the best part of the property was being right across the street from the train station. Between Thameslink and Southern you’re 20-30 minutes from the City, basically anywhere in London was reachable in under an hour. You could get here from Heathrow in about an hour by train, which ends up way cheaper than an Uber.
Great property in a great location. Apart from a few minor broken things in the unit, it was clean, comfortable and had everything we needed. Will certainly be back!
Kristin
Stayed 5 nights in May 2025
Verified review
10/10 Excellent
Verified traveler
Feb 24, 2024
Liked: Cleanliness, room comfort, communication
Everything perfect.
Verified traveler
Stayed 1 night in Feb 2024
Verified review
6/10 Okay
Jonathan
May 18, 2026
Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
It hotel a private block of apartments and the staff on the concierge are bad. They couldn’t find my key and when I asked for WiFi in lobby they refused to give it. The apartment was ok but basic and the mattress cheap low quality. They don’t leave me any toilet roll either
Jonathan
Stayed 2 nights in May 2026
Verified review
8/10 Good
Verified traveler
Jul 2, 2025
Liked: Cleanliness, room comfort, communication
Pros: location/access, good layout, clean, on site concierge, housekeeping around
Suggested improvements: adding some kitchen basics (e.g., cutting board), fixing lock for the living room balcony door to operate
Things to be aware: noisy club near by, may be disturbing at night on w/end
Verified traveler
Stayed 3 nights in Jun 2025
Verified review
8/10 Good
INDRA
Mar 31, 2025
Liked: Property conditions & facilities
Overall, the apartment hotel is good. However, it is not convenient for drop-offs or pick-ups because the street in front of the hotel is designated as a bus and tram zone only. Guests will need to be dropped off a block away to access the hotel. On the other hand, if you arrive at East Croydon Station, the hotel is located just across from the station.
INDRA
Stayed 2 nights in Mar 2025
Verified review
6/10 Okay
Shony
May 27, 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Stay was fine. But communication was not good. You won’t get any help.
Shony
Stayed 3 nights in May 2025
Verified review
8/10 Good
Anna Marie
Jul 2, 2025
Liked: Cleanliness, amenities
I still had to show ID when I picked up the key from the concierge, and they made me wait to go to my room while letting another guest enter without a wait. The flat was clean and convenient, but the thermostat did not work. I had to open the windows to cool the place down from the unexpected rise in temperature
Anna Marie
Stayed 2 nights in Jun 2025
Verified review
8/10 Good
Nigel
May 16, 2025
Apartment was not upkeep properly. Cleaning was substandard
Nigel
Stayed 12 nights in May 2025
Verified review
8/10 Good
Leonard
Dec 20, 2024
Liked: Room comfort, communication
Disliked: Cleanliness
The apartment was fine, but the sofa was disgusting and I just could not sit on it for the duration of my stay. This was reported immediately, and the team did try to clean it up, but it was so awful they couldn't do much. Otherwise the apartment was fine and comfortable. The sofa issue spoiled an otherwise good experience.
Leonard
Stayed 12 nights in Dec 2024
Verified review
8/10 Good
Sabrina
May 5, 2025
Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Apartment on the 39th floor = great views from parts of the apartment. Downside - views of the taller tower behind.
Items worn out = sofa, rusty toilet brush holder, dirty carpet in ensuite bedroom, cheap frying pan in a terrible state. Only 1 English tea bag and 7 mint tea bags? The rainforest shower heads don't work properly. They need replacing, especially the master bedroom one.
Nice to have kitchen roll. Salt, pepper and sugar.
Fantastic views from the 43rd floor, the master bedroom and the kitchen window. All other views are spoilt by the hulking white tower. Blinds were down throughout the stay as you are overlooked.
The rooftop terrace is phenomenal for views.
The staff were lovely in reception.
Sabrina
Stayed 1 night in May 2025
Verified review
4/10 Poor
Muhammad
Feb 11, 2024
Liked: Communication
I initially got an apartment with a wifi issue. So, had no internet for one day. I was then moved to a different apartment where wifi was OK but the bathroom kept overflowing and water went all over the place even in the bedroom. I complained and nothing was done. I purchased an iphone 14 pro max and it was delivered to concierge but it disappeared from the parcel room. I kept looking for it for 5 days and it was not found. The concierge said it's not their responsibility and refused to give me CCTV footage as well. Not a good experience and very expensive for what we are getting!
Muhammad
Stayed 4 nights in Feb 2024
Verified review
10/10 Excellent
Donggeun
Feb 23, 2026
Liked: Cleanliness, amenities, communication
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